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Game Reviews are Broken?

Posted by Zonk on Wed Oct 31, 2007 11:08 AM
from the plz-fix-k-thnks dept.
Kotaku is running an opinion piece looking at the process of reviewing videogames, and comes to the conclusion that the whole system is entirely broken. Author Mark Wilson takes potshots at the concept of assigning a numerical valuation to a game, and the emphasis on product reviews rather than content reviews. "If there is no such thing as a perfect game, when why the hell are you scoring out of 100? It's not just PC Gamer that thinks this way--most publications, even those who do give out 'perfect' scores, do so begrudgingly. It's as if the developer has somehow cheated and broken their system. The movie reviewers solved this problem a long time ago. That's why most adopted a simpler rating system in which a 4-star movie didn't imply 'perfection' but supreme excellence. In most cases, games are penalized through being divided by a sum that they can never possibly reach."
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  • Not New (Score:5, Insightful)

    by quanticle (843097) on Wednesday October 31 2007, @11:14AM (#21184971) Homepage

    Game publishers, consumers, and even the reviewers themselves have been going on about the shortcomings of the current system for quite a while now. Yet we never see any alternatives being proposed. I say to the article writer, "Yes, I agree that the current system sucks. But what is your alternative?"

    • Re: (Score:3, Informative)

      You didn't even need to RTFA to see the alternative; it's right there in the summary. A simpler four- or five-star rating system, like what's used for movies, restaurants, hotels, etc.
      • Re: (Score:3, Insightful)

        That's the -same thing-. It's a numerical score. We already have that, just with a different number.

        You see, there's no such thing as a perfect restaurant, either, but there -are- 5-star restaurants. That's 5/5 on the game scoring chart. Or 10/10. Or 100/100. It's all the same thing.

        Just like a restaurant, 10/10 for a gaming score simply means 'it's as good as could possibly be expected' or 'it's better than expected, even when you expect excellence.' Nobody claims it means perfection anymore since t
        • But as the precision of the scale goes up, the top score becomes more and more like an endorsement of "perfection".

          Rating on a percentage (or equivalently, a 10-point scale with one decimal place) is really only good for wanking around at the top of the scale, making sure that X game has a higher rating than Y, which is better than Z (totally independent of the kegs, gadgets, or bags of money, right?). That's what gets tossed out with, for example, a five-star system. Is it really important to me whether
    • Re:Not New (Score:5, Interesting)

      by Fozzyuw (950608) on Wednesday October 31 2007, @11:50AM (#21185473)

      If there is no such thing as a perfect game, when why the hell are you scoring out of 100? [...]The movie reviewers solved this problem a long time ago. That's why most adopted a simpler rating system in which a 4-star movie

      Am I the only one who finds that comment just odd? While I can agree with you that the system is broken because there's no such thing at a "zero" rated game, but I do not see the difference between 100 points and 4 stars, besides it being simply "divided by 25". Then, of course, that's not good enough, so they start assigning 0.5 stars.

      Also, I never considered "100/100" to be perfection, but as "supreme excellence" as noted. After, WTF is the difference between "supreme excellence" and "perfection"? Someone is just trying to argue semantics.

      Of course, I don't even like the "four star" or 100 point numerical system. When I ask/tell people about a movie I simply say "Is it worth seeing in the theater?", "Is it worth a theater matinée?", "Is it a rental?" or "not worth your time, period".

      In this sense, I saw the "Number 23" in the theater and I recommended that it was worth seeing in the theater. While "28 Weeks Later" was easily worth waiting for a rental (despite being a fan of "28 Days Later" and zombie films in general).

      In that regards, I would say games should be rated as "buy it!", "rent it/demo it!", "stay away". (rent for console / Demo for PC games). Guitar Hero games are "buy it" games while something like Zelda:Twilight Princesses might be a "rent it" kind of game (I bought it, I'm a fan of Zelda, but still feel money better spent on a rental. I would not have given it 100/100 as some reviews did). World of Warcraft? "Buy it".

      Of course, such a system needs a context. I'm not going to tell a FPS fan to buy an RPG, it's in the context of RPG fans.

      Cheers,
      Fozzy

      • Zelda:Twilight Princesses might be a "rent it"


        If you spend time just enjoying the ambience of that game then it would presumably cost you far more to rent it? I spent a few hours one night just fishing.. definitely a 'buy it'..
  • Maybe (Score:5, Informative)

    by Mr_Silver (213637) on Wednesday October 31 2007, @11:14AM (#21184979)

    Although he has a point, we humans love to compare and if you don't give us any metric by which to do that, then we don't feel like anything has been achieved.

    "SuperGame is really good" is meaningless to me. What I want to know is, is it any better than GreatGame? If the reviewer gives a score for both then I can understand which he/she feels is better and by what margin. Since I've played GreatGame (and assuming I trust the reviewer), then I can set some sort of expectation of what SuperGame will be like.

    Personally, I use Metacritic [metacritic.com] which aggregates a number of reviews. Again, it's not perfect, but when it gets a 75 or above score, I can be reasonably certain that I'm not getting a dud game. It might not be my type of game, but if it is, then it shouldn't be disappointing.

    • Re: (Score:3, Insightful)

      Sites like Metacritic are part of the problem. It's these review aggregate sites that force any writer who wants their review to be read to give out a numeric score, or a score that can be converted into a numeric score. Everyone would learn more about the game they're researching if game reviews had no score and you just read about what the reviewer liked and didn't like. But people are lazy and would much rather see that game A is 13 points better than game B. What is 13 points? Does that mean it has
    • If the reviewer gives a score for both then I can understand which he/she feels is better and by what margin.

      Except that the scores aren't derived from any kind of objective framework, so comparing the scores of two games really isn't meaningful. Maybe the reviewer's wife isn't giving him any that week and he's ticked off, so all his scores are 10% lower. Maybe his favorite American Idol contestant won that week and all his scores are 7% higher. The scores aren't scientific; they're completely subjective

    • Don't forget, for video games, there's also Game Rankings [gamerankings.com].
    • Re: (Score:3, Interesting)

      Personally, I use Metacritic which aggregates a number of reviews. Again, it's not perfect, but when it gets a 75 or above score, I can be reasonably certain that I'm not getting a dud game. It might not be my type of game, but if it is, then it shouldn't be disappointing..

      Yup, I find metacritic quite useful (I think gamerankings is another site among those lines), however I think that a service similar to what Criticker [criticker.com] provides for films would be good. In criticker you put a score to serveral movies you h
  • The best review (Score:5, Insightful)

    The best review has no score. Simply somebody playing the dang game, and talking about what they like, what they don't like, what they'd improve, what really bothered them, what really excited them.

    Find a reviewer with a decent command of the language, and who likes the sorts of games you like, and you're good to go.

    • Re:The best review (Score:5, Informative)

      by quanticle (843097) on Wednesday October 31 2007, @11:19AM (#21185041) Homepage

      This is why I like the Zero Punctuation [escapistmagazine.com] reviews so much. Yahtzee has a decent command of the language, goes through all of the good and bad parts of the games, and gives a quick conclusion stating his opinion of the thing.

    • Re:The best review (Score:5, Insightful)

      by moderatorrater (1095745) on Wednesday October 31 2007, @11:24AM (#21185107)
      I disagree. For good games, a good review is definitely more than the score, but when I check out a much-hyped game and see a score of 50/100, that's a big deal to me. That means I don't even have to worry about reading the review, and in some cases that's the best review there is. During the era of 3000 RTS games a month, it was nice to be able to sort the good from the bad with a glance. It's also nice to be able to see the high and low points of a series, to be able to see that most people find the mechanics of FFVIII and FFIX lacking so that I know, if i'm going to start the series, start it somewhere else.

      As TFA states, the review industry is necessary because of the large amount of games coming out and the large proportion of crap that inhabits it. If something is crap from end to end and at least four different people agree, then there's no need for me to look further.
      • During the era of 3000 RTS games a month, it was nice to be able to sort the good from the bad with a glance.

        The problem I have with that is that around number 2000 or so, the reviewer is knocking points off for 'there's nothing here that we havne't seen before.'

        I don't care that the game is very similar to the other several RTSes, say, that came out that month; I'm interested in that game as that game.

    • Penny Arcade [penny-arcade.com] is a good example of that. And it has the added bonus of a web comic thrown in for free.
    • Magazines occasionally try this. They proceed to go out of business. Turns out, people want scores to make quicker initial judgements by.
  • Exactly... (Score:5, Insightful)

    by rwven (663186) on Wednesday October 31 2007, @11:15AM (#21184995) Homepage
    These very thoughts came to my mind when I was reading all the Halo3 Reviews... When a game has so-so single player and awesome multiplayer...how does that get the game loads of perfect scores? A perfect game wouldn't need to make up for areas of lacking ANYWHERE. That aside, even the multiplay, while fun, is far from perfect. Halo3 was, and is, a great package but it's nowhere near a "perfect" game. I'm not just picking on Halo3 here either. HL2 for instance was a phenomenal game....but to call it "perfect" (like so many reviewers did) is just naive and downright inaccurate.
    • This is sort of my take. Halo 3 is a definite example. I know it's supposed to be good, but it has some real flaws that should prevent it from getting a perfect score. Many magazines and such seem to operate on the Famitsu model (as I had it explained to me). Some games just get high scores because they are fun an are expected to (say FF: XIII will). The more obscure games get real ratings.

      At this point, while I read other reviews (and use sites likes Game Rankings), I really like X-Play. They tend to do a

      • The unfortunate thing is that many sites/mags aren't trustworthy. It's one thing to give Halo 3 a 5/5 when you point out some flaws and weaknesses but say that the game is fun and a real blast in multiplayer. But I've seen many reviews of games (other games, I haven't read much on Halo 3) where reviews just pass over that kind of stuff because it seems that not what people want to hear.

        I agree with Halo 3. It had very poor graphic sin the cut scenes. It was visually blah, fun single player but short, and multiplayer is fun but not all that new. If I was a game review site it would be a solid 3/5 or 8/10. Fun, short, good multi-player, and remarkable mostly for it's hype and sales.

          • Re: (Score:3, Insightful)

            "3/5 or 7/10" I could understand, or "3/5 or 5/10", since going from a ten-point scale to a five-point scale is going to cause you to lose resolution. But how do you get from 3/5 to 8/10 ?
            my excuse could be that most 10 point systems seem to be 5 point systems that add 5 to them. Even the most wretched game rarely get less then 5/10. While 5 point systems more frequently give 2/5 or even 1/5. However the truth was sloppy math.
    • These very thoughts came to my mind when I was reading all the Halo3 Reviews... When a game has so-so single player and awesome multiplayer...how does that get the game loads of perfect scores? A perfect game wouldn't need to make up for areas of lacking ANYWHERE. That aside, even the multiplay, while fun, is far from perfect. Halo3 was, and is, a great package but it's nowhere near a "perfect" game. I'm not just picking on Halo3 here either. HL2 for instance was a phenomenal game....but to call it "perfect" (like so many reviewers did) is just naive and downright inaccurate.

      The last perfect score I remember seeing was for Soul Caliber on the Dreamcast. Gotta say, it is perfect. The only possible quibble I can come up with is that they could have had maybe a dozen voice samples for the announcer to cycle through to avoid repetition. That's about all I can fault it on! Fucking 10/10, absolutely.

      I'm playing through Oblivion right now. That game is easily, easily a 9/10. It really lives up to the hype and deserves to be one of the top-rated games on console and PC. However, there

      • I'm playing through Oblivion right now. That game is easily, easily a 9/10. It really lives up to the hype and deserves to be one of the top-rated games on console and PC.

        And that demonstrates the uselessness of numeric-only scores. I'd give it a 4/10, max.

        That doesn't tell anyone anything other than you liked the game and I didn't. My 4/10 doesn't relate that I thought the game was a $50 GeForce stress-test, only slightly less entertaining than clipping my toenails; that the leveling system was stupidly broken, the storyline a snoozer, and the "openness" of the world including beast level-scaling was more a bug than a feature since it contributed to the stupid brokenness

      • If you don't like Oblivion's Leveling system, there are lots of mods that let you change it. One of them lets you temporarily turn off your own leveling entirely so you can build up neglected skills without having it throw everything out of balance. Others like Oscuro's Oblivion Overhaul get rid of the leveled list monsters and loot (for the most part -- they still leave some of it in).

        I don't think I could stand the game without OOO. With it, it still gets .. a 9/10 (points off for a much shallower plot
      • The last perfect score I remember seeing was for Soul Caliber on the Dreamcast. Gotta say, it is perfect. The only possible quibble I can come up with is that they could have had maybe a dozen voice samples for the announcer to cycle through to avoid repetition. That's about all I can fault it on! Fucking 10/10, absolutely.

        You forgot three words at the end of this sentence of your comment. "Fucking 10/10, absolutely, in my opinion." I played Soul Caliber for Dreamcast a few times at a friend's place. I

        • Re:Exactly... (Score:4, Interesting)

          by Sigma 7 (266129) on Wednesday October 31 2007, @05:44PM (#21189951)

          Over time, the list of 'modifiers' ('this game is a fighting game', 'this is an RPG', 'too short', 'too long', etc.) for a game's score would become standardized, as would the scores each reviewer assigns to each modifier. People reading those reviews could decide what value they wanted to assign to each modifier and so would be able to translate the scores from the reviewer's scale to their own.
          After being disappointed with games that were rated rather high, this was exactly what I contemplated - I identified specific flaws in games that were already released and see if other games reproduce these flaws. Here's a few examples based on various genres:
          • First Person Shooters (Doom-style): Hard to find flaws, but the most common one is slow weapon switching based on interface (e.g. in SiN, if you cycle into the Sniper Rifle by the wheel, you are disabled for ~2 seconds.) Various ways to fix this, best is to abort the current weapon transition as soon as it's obvious the player wasn't choosing that weapon.
          • Realtime Tactical Simulations: On completion of an order (e.g. some unit dies), units stop still in their tracks. (Correct behaviour is shown in Tiberian Sun - units keep move to the general location where the target died.)
          • Computer Run Adventure Programs (also known as CRPGs):You need massive amounts of grinding just to advance past one obstacle. Correct behaviour requires a smoother flow by not emulating the first edition of Dragon Warrior - although Moria/Angband family of roguelikes seems to be an exception.
          • Fighting games: "Unresponsive" controls. Usually this affects PC games where certain keypress patterns don't get recognized by the keyboard (e.g Ctrl+Left+Up registers as Left+Ctrl) but can also mean the game not recognizing actions when they should be valid (e.g. pressing jump one frame early prevents it from registering).
          • Puzzle games:No ability to track progress. Giving out passwords is minimally acceptable (especially in the console era), but modern games are expected to show which ones are completed (and how well they're completed as well.


          This list doesn't cover the generics, where you don't make Easy this difficult [youtube.com].

          The benefit of assuming perfect and stripping away points for known flaw patterns is that you can properly assess how well games stand up to others. It can also allow ratings to be "depreciated" in the same way that other assets do as new flaws get discovered. The disadvantage is that you need to have a lot of experience reviewing and playing games to know and recognize flaw patterns.
    • HL2 was all right, but the combat was never all that interesting to me. It was a bit of an endurance trial more than something kinetic and fun. Head crabs just aren't very fun to fight. The ammo limitations took more away from the game than they added to it. (See Serious Sam for how it should be done.)
    • This, I think is the primary problem with game reviews: that they try to compare completely different things. You cannot compare a multiplayer game to a single player game--they serve completely different functions and are based on entirely different criteria. Is a game with a 10/10 multiplayer but 6/10 single player less perfect than a game with 10/10 single player but no multiplayer whatsoever? Would it be better just to not include the single player at all?

      What needs to be done is to realize that game
  • It's a sad fact but reviews from most major magazines have always had a bribe element in them. Weather it's the keg of beer the Magazine gets with the game they're reviewing (for marketing purposes) or a flat out pile of cash for being the mags newest sponsor.

    In the early days the developers would simply bribe the writers and they'd write a review without even playing the game! That kind of practise has changed but not by much for some illustrations.
    • by UbuntuDupe (970646) * on Wednesday October 31 2007, @12:09PM (#21185751) Journal
      The solution would be to have a "Consumer Reports" of gaming where people unaffiliated with the publishers, buy the game at a retail outlet like anyone else at launch, play it, write the review, and then do this consistently for all games that are released.

      The disadvantages:

      -You wouldn't see the review until after launch. (Probably a week for some games.)
      -It doesn't seem to have a viable revenue model, unless someone knows a counterexample?
      • The weather is bringing kegs of beer? It's raining Pilsner!
        Hallelujah! It's raining Pilsner!

        Great, now I've got that stuck in my head now. Jerk.
  • The point of a review shouldn't be some sort of dick-waving contest to prove that one game is better than another. The point of the review should be to tell the reader that a game is worth playing. If mediocre games were getting hundreds, then yeah, that'd be an issue. But I see no problem with "100" meaning "Dude! You've got to buy this! It's awesome!"

    Though in general the score is only a minimal part of a good game review as every gamer has different tastes and a good review is one that doesn't just

    • There's a stigmata though when actually attaching a number to a review. One point I really liked about the article was pointing out movie reviewers have gone to star ratings which, mathematically, are no different from say X/5 (or X/10 since some give out half stars) but what a '4.5' star rating says is different than a printed '9/10'

      On a personal level, I'd have no qualms with someone giving, say, Casablanca or Raiders of the Lost Ark '5 of 5 stars,' (like a movie review column) because they're both epito
  • Review scores are proportional to swag which is calculated on a ratio depending on how much money was in that brown envelope.
  • I kind of like the old ZZAP!64 method, where they had little portraits expressing the mood of the reviewer about the game. Not much different than stars.
    Whoops... I just checked, actually they used % as well, for the various parts and the overall.
  • ... but reviwer comments can be worth a lot. I read the german games magazin ""Gamestar" regularly. Their numerical scores give only a rough impression. Also, despite vows to the contrary, thier average is significantly over 50 (socres 1...100) now and a game with a 70 rating can be both pretty good and pretty bad. However onec you read the article that comes with the score and look at the individual sub-scores, you get a pretty good picture of the qualities (or lack thereof) of a game. With good writing, y
  • Movies have not solved that problem at all. There are very few 4 star movies, just like there are very few "perfect" games.
    There are some phenominally crappy 2 star movies, and there are some that are underrated.
    There isn't an actual criteria behind each star.

    All "100" really means is that there are 100 possible stars... and everyone I know treats it that way.
    That is, if one game got 70, one got 80, then we know both are rated at similar quality. And having played other games in that range, I have an ide
  • So instead of scoring a game out of 100, or 10, or whatever, movie reviewers solved this by using stars! Brilliant! /sarcasm

    Having 4 stars could just as much represent perfection as a game that got a 10. It is just as arbitrary. It is really hard to take this guy seriously after that. I still read on, though, but I should have stopped. This article was of the form: 1) Put up out of context quote. 2) Rant about it in a way less intelligent than other people already have.

    If this is all it takes to be
  • I didn't think that an article titled "Game Reviews are Broken" would complain that the review scores *aren't high enough*. Must've been written by the game publishers.

    Chris Mattern
  • Great, average, poor ratings only in the following categories:
    1. various gaming facets as compared to other games in same genre, and why.
    2. overall gameplay vs. all games this year -- game length, learning curve/complexity, etc and why.
    3. Does it make the gamer consider entering this game in their all-time favorite games, and WHY!

    Don't forget tons of real gameplay video and screenshots, since the commercials will just have gratuitous and irrelevant animations.
  • I like ign's reviews, I'm not a heavy gamer but I know what I like, I know what they like, and I know how their up to 10 reviews match mine, and I know that anything under 6 really isn't worth it (they give them: http://pc.ign.com/articles/831/831573p1.html [ign.com] ) I know when it sounds like they were paid, I know when the score is too high that it's either great or a total bust. It's all a matter of learning with the reviews you are dealing with. Do I want to read the whole review? Not really, I'm very picky. I
  • Game reviews aren't broken anymore than movie, food, book, or any other form of entertainment reviews are. You have to find a reviewer (or close group of reviewers) that you mostly agree with their past reviews and take their future views accordingly.

    It's all opinion people, plain and simple.

    For instance, RPGs: I hated FFVII but I enjoyed DQ8. Survival horror: I thought RE4 was needlessly frustrating (and yes, I have the Wii version too) but I really enjoyed Eternal Darkness. RTS: Starcraft and War2 get
  • I've done an undergraduate, masters and now i'm converting to another discipline, and this isn't new news to me.

    One of the reasons most courses don't mark past 80% is that 80% is unattainable - the only way to attain it is to have a copy of the marking scheme. When a marking scheme only identifies the points necessary to make a "complete" answer, and not every possible answer (impractical) it is just as guilty as cheating in this respect.

    This is why we have grade adjustment, or weighting. You adjust a scor
    • This is why we have grade adjustment, or weighting. You adjust a score based on the "current level" - a weighting compared to peers. Should Half-life be reviewed now, it would score badly in graphics, animation and possibly sound. Game reviewers should look to creating a standardised weighting system that has regular reviews.

      I took a high level genetics course once. I checked my results online and on the final I got 14%. I was crushed. I thought I had failed it for sure. I went in and check the stats sheet and found the top mark was 20%, the lowest mark was 5% and my 14% gave me a 7/9 int he course. some professors are just sadistic.

  • by anss123 (985305) on Wednesday October 31 2007, @11:59AM (#21185613)
    Reviews have been fundamentally broken for years and years. Ten years ago Gamepro gave Bubsy 3D an impossibly high score of 3.5 out of 5 - a score comparable with Screamer 2, tempest, Cruis'n USA and other playable games. Playing Bubsy is about as enjoyable as stabbing your eyes out, it's a turd among turds. Incidentally there was a full page add for, you guessed it, Bubsy 3D in that very issue.

    Problem is that these magazines are at the mercy at the games they review. They need to get exclusives, interviews, previews and adds to stay in the game. They are therefore very reluctant to give out bad scores to games from well known publishers.

    Once upon a time there was a magazine (Amiga Power?) that did just this, said things as they were, and they found themselves cahoots by devs like Team 17, etc, for simply stating their actual opinions.
  • by Bob-taro (996889) on Wednesday October 31 2007, @12:03PM (#21185659)

    On a scale of 1 to 10, how bad do you think the 10 point rating system is.

  • Just like the article in question, all reviews are an opinion and nothing more. Are you really going to sit and dissect someones opinion to make you feel good about yourself? If you are you need to step away from the keyboard and get a life.

    In my moderate-gamer life I can think of a few 100-score games but I don't get in a huff when other people come by and tell me that "American McGee's Alice blows" or "The Thief series is overrated".

    Why do we have to have this eternal debate over whether a quantifiable
  • I review games out of 10, but I think the actual content in my written review is much more important than the overall final score (that's my justification for writing really long reviews). I consider the final scores to be simply for comparison's sake, so it's easy to say that this reviewer thought this game was better than this game but worse than this game. I also think of my scores as fluid and I've changed a score a couple of times because I played another game that I thought deserved that score, but n
    • Average is good, but I'd like to see range or standard deviation up there as well. I'd take a game with all it's reviews in the 70s over a game with a couple of 90s and a couple of 50s.