Slashdot Log In
Gamespot's Editorial Problems in Perspective
Posted by
Zonk
on Mon Jan 21, 2008 08:34 PM
from the good-guys-finish-last dept.
from the good-guys-finish-last dept.
Sam Kennedy is a guy you can respect. As the Editor of the 1up site, he's overseen some great features and some unbelievable breaking news; he also has a great point of view on the games industry. So his massive blog entry posted today talking about Gamespot's sad state of affairs post-Gerstmann-gate is something you should take seriously. Sam runs down the sordid affair itself, the changes to C|Net and Gamespot management that led to unreal expectations at Eidos, and what this could mean for the future of game reviews. "Shortly after Gerstmann was fired, I got a call from a friend at one of the major nationwide news networks asking me what I knew about what happened, as he was considering trying to pitch a story to his editor. You want to know what it was? 'Game Reviews: can they be trusted?' Basically, 'You're a parent and you're going to buy a videogame for your kids this holiday season, but can you trust those reviews you're reading on the web?' That's why this story matters so much. Gerstmann-gate ... made him want to give the industry a nice kick in the pants. I applaud his motives, but again, it's a shame to have this sort of doubt hanging over us all."
Related Stories
[+]
Game Journalist May Have Been Fired Over Negative Review 397 comments
It started as a rumour post on Kotaku and a Penny Arcade comic strip: reviewer Jeff Gerstmann was fired from the gaming news site Gamespot for giving the co-op action title Kane and Lynch a low score, and snarking on the game in the review. The catch? The firing was dictated by games publisher Eidos, who didn't appreciate the veteran reviewer's tone in the piece. Their ad campaign (spread across the entirety of the Gamespot site) may have been used as a bargaining tool of some kind. Joystiq has a lengthy, detailed summary of this event and its implications, which is no longer technically a rumour. Gerstmann confirmed to the blog that he has been let go from the C|Net-affiliated site, but as of right now can't talk about the details. "The ramifications of the story, if true, are huge. Readers should fairly expect there to be an inviolable firewall between advertising and editorial in journalism, and game journalism (yes, that includes "just reviews") is no different. While our industry has had its fair share of accusations of impropriety, nothing so far has been proven beyond a shadow of a doubt. Giving a publisher the power to fire a senior editor is a line no outlet should be willing to cross." Update: 11/30 17:40 GMT by Z : The Joystiq story continues to be updated, and Tycho has put up what the PA guys heard about the tale in text. Joystiq also has an additional post about the story, with a brief (noncommittal) response from Gamespot.
[+]
Adverjournalism - The Role of Ad Dollars in Media 91 comments
Gamer 2.0 writes "The Gamer 2.0 site has a look into the role of advertising in gaming journalism, with a few reflections especially topical given the Jeff Gerstmann controversy. From the article: 'It should come as no surprise that just about every gaming forum on the internet is ablaze right now following the news of GameSpot's termination of long-time editor, Jeff Gerstmann. This article, however, is not an exposé or look into what really happened at GameSpot this week. Rather, consider this a look at the direction of gaming journalism, advertising, and how this all plays a role in the content you read.'" There have been a few more developments in the situation since Thursday night, with rumours, scuttlebutt, analysis, and cynicism reigning on every message board from here to C|Net. There has even been a spontaneous act of solidarity from elsewhere in the games journalism field.
[+]
The Contempt of Publishers for Game Reviewers 56 comments
Newsweek's LevelUp blog is, without a doubt, one of the smartest voices in games writing today. For a great example of that, look no further than N'Gai's recent discussion of 'Gerstmann-gate', which focuses not on the particulars of the incident but what it means in a larger context. "The Gerstmann-C|Net incident, therefore, suggests that having successfully stage-managed the first two parts of the [game coverage] process for years, thanks to the generous spirit in which previews and features have long been written, certain publishers may now be flexing their muscles more forcefully when it comes to the third: reviews. This publisher-editorial tension, as one journalist from an enthusiast outlet informed us, is at its most contentious during the run-up to Christmas, because the pre-holiday period is the time of year when stakes are highest for some companies. That's even more true during this holiday season, which despite the absence of Grand Theft Auto IV will go down as one of the most competitive on record, loaded as it is with AAA hopefuls all seeking their place in the sun." And indeed, perhaps some portions of the games market have 'transcended' these petty squabbles. Certainly EA Casual doesn't care about reviews, and who really needs a game reviewer to tell you whether Brain Age 3 is any good? To revisit the reason this article was written, we turn again to Joystiq, who has been following it closely.
This discussion has been archived.
No new comments can be posted.
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
Full
Abbreviated
Hidden
Loading... please wait.
Speaking of good journalism... (Score:5, Informative)
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
And then there is the other type, the fanboy/hateboys, that ha
Re: (Score:2)
Gamespot sold out. That's the problem. (Score:5, Insightful)
But Gamespot went over the line.
It's one thing to inundate users with annoying ad after annoying ad, as Slashdot does, and quite another to modify site content to pander to advertisers. It's the difference between barely-watchable, ad-saturated broadcast television and unwatchable, ad-saturated broadcast television with product placement.
Re: (Score:1, Insightful)
Re:Gamespot sold out. That's the problem. (Score:4, Insightful)
What exactly is your point? Ebert tells people not to go to movies all the time and calls movies terrible. Are you saying Ebert deserves to be fired?
Parent
Re: (Score:1)
Re: (Score:2)
Re:Gamespot sold out. That's the problem. (Score:4, Insightful)
I KNOW, THIS IS THE WHOLE FUCKING POINT OF GAME REVIEWERS
omg am I just missing the sarcasm because I'm tired and drunk or is this post insane?
Parent
Re: (Score:2)
if it's the former, i can assure you that he was, in fact, accurate.. and if it's the latter.. can i please point out that he was objecting to the gratuitous and 'lazy' use of the word, that he felt that it was used as an excuse for sloppy writing, and that if someone watching the review was offended, well.. they may also have been offended by the game?
Re: (Score:2)
Even though I have no p
Re: (Score:2)
As i said in the previous post, if people are offended by the word 'fuck', Gerstmann basically did them a favor by pointing out exactly how gratuitous and unwarranted the use of the word was.
Sadly, Gamespot is more than just their management. Until recently, Gamespot was a credible site with ridiculous advertising. Since the people in charge of said advertising started messing with the editorial con
Re: (Score:1)
Re: (Score:2)
I really don't agree with this. There is a long tradition in mainstream journalism of giving no holds barred bad reviews. Sure you don't say "this movie was fucking shit", but you might well see something along the lines of "the movie started badly and by the half hour mark my brain had crawled out of my ears an
Re:Gamespot sold out. That's the problem. (Score:5, Funny)
Parent
Re: (Score:2)
Gamespot corrupt? What is the world coming to? (Score:5, Funny)
A reputation (Score:5, Insightful)
Except they didn't, because they realized the value of their reputation. Ghost may have made a chunk of money in the short term, but it could have tarnished the reputation. And reputation ensures that the next great Blizzard game cuts through the noise and makes it to the top of people's shopping lists, instead of becoming yet another Ico or Beyond Good and Evil.
A reputation does not ensure a hit. But it does ensure that things deserving of becoming hits, do so.
GameSpot isn't selling advertising space. It's selling viewers. Its reputation as one of the better news sources out there draws in viewers. Selling off that reputation in the long term sells off viewers, and reduces what they have to sell.
I hope GameSpot finds itself soon.
Re: (Score:1, Insightful)
Blizzard has a great reputation because all of its games have been popular. Starcraft: Ghost was canceled because the development team quit and the project was FUBAR. No noble intentions involved at all.
It's not as if "Blizzard" is an entity with any decision-making power that matters -- they are a wholly-owned subsidiary of Vivendi, who does not have any reputation for customer service or satisfaction.
Re: (Score:3, Insightful)
Kind of ruining your own argument with blizzard (Score:3, Interesting)
Until WoW SOE was the big (western) MMORPG company and seemed to have the market in its grasp. People tought that the half a million or so subscribers to EQ at one point was the maximum market.
And then Blizzard came along and didn't so much raise the bar as send it into orbit.
Currently SOE has a lousy reputation, which makes me extremely reluctant to try any new MMO from them, Pirates of the Burning Seas is the latest and altough it was developed outside SOE, well so was Vanguard.
I on the other hand woul
Re: (Score:3, Interesting)
The value of a reputation is difficult to quantify. Blizzard has a great reputation because all of its games have been solid. But what is the value? A Blizzard title may sell just as many as many other titles that year. So suits may look at that and say that the reputation itself has no value. They they calculate the profits from a cheap spinoff title, and release Starcraft:Ghost.
Reputation has a great deal of value. They operate in a market that usually sells titles in the hundreds of thousands on average. They sell millions. They release a small 30s snippet from a game and get more free advertising then most titles receive in paid advertising. They have a user base that will buy the game first and then look for reviews only to re-affirm the value of their purchase. I know that if Diablo 3 comes out, I will first check into a rehab isolation clinic.. then check out 15 min later ch
Re: (Score:1, Troll)
Are you being serious?
Re: (Score:2)
Trusted? (Score:4, Insightful)
Of course game reviews can't be trusted. Or I guess they can be trusted insofar as your experience matches the reviewer's. It's like movie reviews- you find a reviewer who seems to share your likes and dislikes and stay with them. This is, of course, if you look at reviews as purely a buying guide. For game criticism of a more literary caliber there's no real source that I know of. Frankly I don't think most games would stand up to that, and I've been playing games since 1980.
Re: (Score:2)
Re: (Score:3, Informative)
http://www.escapistmagazine.com/articles/view/editorials/zeropunctuation [escapistmagazine.com]
Re: (Score:2)
Re: (Score:2)
Re: (Score:2)
This is one of the biggest reasons I enjoy reading Gabe and Tycho's (of Penny Arcade, for those under a rock ;)) views on games. Tycho likes really stran
Driv3r (Score:5, Interesting)
Either you believe what I consider a lie, and then reviews are worthless because they're based on hype, or you call them liars and reviews are worthless because publishers pay for them.
Take your pick. Personally, what I'm looking for (and what I rarely see) is a good description of how gameplay goes down. I don't need an arbitrary score, because the reviewer and I might not have the same tastes. We all like differen genres of games. But if the review does a very good job describing objectively what gameplay is like, then I might be able to decide for myself whether or not I will enjoy the game.
Re:Driv3r (Score:5, Insightful)
+1 Spot-On.
I wrote computer game reviews for more than 10 years for a handful of niche-market websites and even a magazine or two, more as a hobby than anything else. We were fairly small potatoes, and the money was trivial.
So I definitely had less riding on the reception of my reviews and my continuing as a writer for a specific outlet. But at various times I felt both the overt and implied pressure from games companies, one blatantly saying "if you don't change that review, you'll never see another game from us" - not much of a threat, since if we'd really wanted to review it we'd have bought it anyway and in any case they were really relying on US to get their game publicized. But the fact that they'd have the nuts to come out and say it was stunning.
From the point of view of someone who's been in that market, I'd make some recommendations:
- A review should state clearly if the reviewer or his firm was GIVEN the game or BOUGHT the game. The cost of an individual game is a meaningless amount of money for a business, yet there is still a large step up in credibility and editorial freedom when one is not beholden to the game company by even that small amount. There's a reason Consumer Reports has done it for all these years on all the products they review.
- the game reviewer's machine specs need to be stated clearly in the review. Optimally, the game should be run on both 'min spec' and 'recommended or better' machines.
- the game should be reviewed AS RECEIVED; no last-minute patches, no 'supplemental' disk that the consumer isn't going to get. Anything that's not a 'gold' version going on the shelves is a PREVIEW not a REVIEW. (Another reason why buying a copy off the shelf is a sound practice.) *Any* other swag from the company should be refused or donated away.
- I like reviews that set out the reviewer's bias at the beginning; it lets me know outright if they want to like the game or not. Usually that's clear from the text, but stating it explicitly is more transparent.
- As the above-poster said, a review is strongest when it's descriptive. Hyperbole should be at a minimum, and the best reviews never say anything as bluntly as "this is a good game"...such should be clear from the text.
Parent
Re: (Score:2, Insightful)
Game reviews should, at worst, be based on the golden master. This is the version that is sent to manufacturing, meaning, it's also the version that shows up on shelves for regular folks like you and I to buy.
Game reviews based on "near final" versions or earlier are almost useless. Sure, you could get a r
Long-Term Impact (Score:5, Insightful)
Best article on the whole nasty affair (Score:2)
Lameness filter encountered.Reason: Don't use so many caps. It's like YELLING.
Are there really any trustworthy reviews? (Score:1)
I know that a game review is mostly a thing of opinion and matter of taste...but the way most of those magazines kept portraying games was so shallow and obviously trimmed for "buy this, get that, spend money here" that I was afraid so
Re: (Score:3, Informative)
Some controversy (Score:5, Insightful)
This controversy is only known to a handful of geeks and will be forgotten a year from now.
Re: (Score:1)
Re: (Score:2)
Still, they've lost me as a customer, and not really because I'm angry or anything, but rather that all my favorite reviewers like Alex, Greg and Jeff have left. So why stick around?
Re: (Score:3, Insightful)
As for the effect of this whole deal on the company, I think you're being a trifle naive. The majority of Gamespot'
Re: (Score:2)
WTF is THAT supposed to mean. Since when has wikipedia banned controversies involving living people (and well-known journalists no less)!?! I suppose they're no reference to the Stephen Glass or Dan Rather controversies either?
I always read Gamespot reviews (Score:1)
Sounds like I can't exactly trust them for honest coverage anymore.
Where can I go to find honest reviews, plus FAQs and the like?
Re: (Score:2, Funny)
Re:Gerstmann Was Nothing More Than A Halo Fanboy (Score:5, Insightful)
Parent
Re: (Score:2, Insightful)
Parent should be modded troll. First of all, Halo 3 was praised [metacritic.com] by pretty much every reviewer, not just Gerstmann. Gerstmanns score, 9.5, is just 0.1 above the average on Metacritic. Every reviewer out there is an Xbox fanboy? Right. And besides, Gerstmann could hardly be considered a Halo fanboy. Citing Gerstmann's personal blog [jeffgerstmann.net]:
If you had told me a year ago that I'd be sitting here, telling anyone who will listen that Halo 3 is one of the year's best games, I'd call you a liar. Then I'd kick you in the stomach, because that's what liars get. Between its cliffhanger ending and its asshole-filled multiplayer, I had a real disdain for Halo 2 and saw no real reason for Halo 3 to be any different. Back when the multiplayer beta came out, it looked like it was just going to be more Halo--exactly what the Halo faithful wanted, but not really the sort of thing that's going to change anyone's mind. ...
Parent post is full of misinformation. All evidence points to the conclusion that Gerstmann was fired because he was too harsh on high profile games such as Kane & Lynch, no
Re: (Score:2)