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Lawmakers Game The System

Posted by simoniker on Wed Feb 11, 2004 03:19 AM
from the democracy-beta-version dept.
Thanks to Wired News for its article discussing government officials and massively multiplayer game designers sharing ideas on the best ways to deal with community feedback. Neil Eisner of the Department Of Transportation explains: "We're both dealing with large populations, and (like with the public-comment process for legislation) the public helps them design the rules for the game, or petitions them to change the rules to have things happen." Raph Koster of Sony Online adds that it "was startling to me... that (the federal comment process) is identical to how we build our patches and patch notes", although since the government has "a legal obligation to protect the privacy of people submitting comments on legislation", this means some disadvantages compared to MMO feedback, as Koster explains: "We get to know the people who are good testers, who are good at catching bugs. The federal government is legally not allowed to do that."
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  • Voting for all! (Score:1, Funny)

    by TheOtherKiwi (743507) on Wednesday February 11 2004, @03:20AM (#8246754)
    (http://www.richardlewis.org/ | Last Journal: Tuesday May 11 2004, @07:23PM)
    Massively multi-player voting system with feedback! Cool!

    • Re:Voting for all! (Score:5, Insightful)

      by DaliTimepiece (751334) on Wednesday February 11 2004, @03:47AM (#8246837)
      No. I think this is truly important. We have an opportunity here that we are taking too lightly. These Massively Multiplayer games are probably the best models of theoretical societies that we have ever seen. We have an obligation, as interested parties, to see that there is some validity in their existence. I truly believe that there will come a time when the theories and practices as viewed in these virtual worlds will influence the physical world as we know it. Mr. Ludlow [nytimes.com] was banned from a virtual existence for espousing real beliefs. Let us not allow this to be the trend of a medium that most of us have fought to keep free.
      [ Parent ]
    • Re:Voting for all! (Score:5, Funny)

      by Vengeance_au (318990) on Wednesday February 11 2004, @04:04AM (#8246889)
      (http://www.mydigitalmemories.com.au/ | Last Journal: Friday February 16 2007, @12:17AM)
      Knowing my luck all the powerful senators with good drops will be camped....
      [ Parent ]
    • Re:Voting for all! by Absurd Being (Score:2) Wednesday February 11 2004, @07:20AM
    • 2 replies beneath your current threshold.
  • This sounds good (Score:2, Insightful)

    by TurnerK12 (748592) on Wednesday February 11 2004, @03:25AM (#8246771)
    The community should be more active in the design phase of video games. It should make for a better game with more comments from the public about how the game should look and play.
    ---
    http://spaceruckus.web1000.com [web1000.com]
    These guys are putting together a free 3D action/adventure game.
    • Re:This sounds good (Score:5, Insightful)

      by Anonymous Coward on Wednesday February 11 2004, @03:32AM (#8246793)
      The community should be more active in the design phase of video games.

      Yep, because influencing the way games look like is soooo much more important than influencing our legislators lawmaking, isn't it?
      [ Parent ]
    • Re:This sounds good by Jackdaw Rookery (Score:1) Wednesday February 11 2004, @04:12AM
    • Design by comittee by DrSkwid (Score:1) Wednesday February 11 2004, @04:12AM
    • Re:This sounds good (Score:5, Insightful)

      by Shinobi (19308) on Wednesday February 11 2004, @05:29AM (#8247122)
      Listening too much to the community can be very detrimental to the development process, however, since you might lose sight of your original ideas and planning, and wind up in an unstructured mess of widely disparate ideas.
      [ Parent ]
    • Re:This sounds good by Skal Tura (Score:1) Wednesday February 11 2004, @05:50AM
    • Re:This sounds good by rotciv86 (Score:1) Wednesday February 11 2004, @06:16AM
    • In theory, perhaps (Score:5, Insightful)

      by metamatic (202216) on Wednesday February 11 2004, @09:26AM (#8248298)
      (http://www.pobox.com/~meta/ | Last Journal: Sunday February 29 2004, @09:19AM)
      The community should be more active in the design phase of video games. It should make for a better game with more comments from the public about how the game should look and play.

      Like it does with movies, you mean?

      Hollywood movies are extensively tested on the general public, and carefully tweaked based on their feedback. I guess we all love the intelligent plots and inventive movies that result, huh?

      Design-by-marketing has costs as well as benefits. In general, it will turn bad products into palatable ones... but it also turns really good products into palatable ones. Most really good art is polarizing; for example, Terry Gilliam's "Brazil", half the audience came out of the previews and said "That was the best movie I've ever seen", the other half came out and said "That was the worst movie I've ever seen". If you apply the public feedback process, you get something which pleases more people, but the result is the infamous "Love Conquers All" edit of "Brazil".

      Personally, I think we have enough Hollywood-style "Well, it was OK I guess" video games. What we need is more people taking risks, more people producing truly innovative and unique games like "Rez", "Ico", "Sentinel", and so on. Of course, I think that because those are the games I like to play. If you like playing "Generic Sports Game 200x" or "Movie Tie In FPS", you will indeed prefer the results of designers taking more notice of user feedback.

      [ Parent ]
  • Anonymity in Democracy is overrated (Score:5, Insightful)

    by Kris_J (10111) * on Wednesday February 11 2004, @03:25AM (#8246772)
    (http://www.krisjohn.net/ | Last Journal: Friday January 19 2007, @01:58AM)
    You can't make a difference if you're only ever a faceless minion. To really participate in democracy you have to be willing to stand up and be counted.

    I'd probably feel different if I'd ever been threatened based on the way I voted, but since no party or politician I've ever voted for has got into power I don't think that's likely to happen.

  • by Anonymous Coward on Wednesday February 11 2004, @03:28AM (#8246778)
    As I am sure you would all agree, at a certain point you stop patching and redo entire functions in a program. So why doesn't the government enforce the laws on the books and repeal (remove from the books, etc) laws that are being contradicted in the patching? Just like you optimize code (removing the crap) they should optimize the laws.
  • by Kor49 (748163) on Wednesday February 11 2004, @03:31AM (#8246790)
    Something like Punkbuster for politics would have definitely caught George W.

    PWNED !

    • by MachDelta (704883) on Wednesday February 11 2004, @04:12AM (#8246914)
      G30rg3_BU5h69 has joined the game
      G30rg3_BU5h69: WASUUUUP!!!
      France: Aw damneet, 'ow deed he getz in 'ere?
      Australia: Oi! One of ewe buggars betta' notta' told 'im tha' passy!
      England: Aw now, don't be silly chaps! No one 'ere woulda done a thing like that now!
      Russia: *growls*
      England: Hey! Wot ewe lookin at me for?
      Germany: Ach! Ver ish das admin?!
      UN: Hey guys how do buy stuff???
      Korea: Bah! Admin is dumb like bowl of noodles! No good for us!
      Cuba: Si, and without admin, we stuck with this... loco muchacho.
      Afghanistan: Pfft.
      Bomb has been planed!
      G30rg3_BU5h69 was killed by Afghanistan
      G30rg3_BU5h69: WTF!?!? OMFG U R CHETER!!! U SUCK BITCH IMA PWN JOO NOW!!!
      Afghanistan: Eep.
      Afghanistan was killed by G30rg3_BU5h69
      Iraq: Hahaha! George is silly, like little infidel boy!
      G30rg3_BU5h69: WTF FAG U WNT SUM 2?!?
      Iraq: You cannot touch me! The will of Allah will not allow it!
      Iraq was killed by G30rg3_BU5h69
      G30rg3_BU5h69: PWWWNEED!!!
      PUNKBUSTER: Warning, cheats detected!
      G30rg3_BU5h69 was kicked: WMD-Spoofing
      France: Haha!
      Germany: Haha!
      Canada: Haha!
      Russia: Haha!
      Italy: Haha!
      Japan: Haha!
      Switzerland: Hey guys, whats THAT?
      CONNECTION ERROR: HOST NOT FOUND - #877: Catastrophic Meteor Event
      Disconnected.
      Exiting game.
      Logfile closed, 02/13/04 02:11:32
      [ Parent ]
    • 1 reply beneath your current threshold.
  • Not true (Score:5, Insightful)

    by 0x0d0a (568518) on Wednesday February 11 2004, @03:34AM (#8246801)
    (Last Journal: Sunday October 03 2004, @04:03AM)
    Raph Koster of Sony Online adds that it "was startling to me... that (the federal comment process) is identical to how we build our patches and patch notes", although since the government has "a legal obligation to protect the privacy of people submitting comments on legislation", this means some disadvantages compared to MMO feedback, as Koster explains: "We get to know the people who are good testers, who are good at catching bugs. The federal government is legally not allowed to do that."

    This is not true. I can come up with at an example that should work from a practical standpoint off-the-cuff.

    You can build a black-box database that can identify the same persona as being the source of multiple input submissions. This box must be given supeona-proof status. There are a lot of improvements you could make to the thing, but this should work at a basic level.

    Now, this may or may not be acceptable in terms of data logging. However, statistical analysis of the text will inevitably allow linking of comments to some degree, and if the MMO guy is right about a practical benefit to logging, this should work. There would be some onus on users to not submit information that could be linked back to their real identity, but that's true of just about any anonymous feedback system I can think of.

    There are people [cmu.edu] much more experienced in this field who could give a much more intelligent answer than I do -- if the gov't wants a good system that can provide a certain set of functionality with certain privacy restrictions, they and similar folks should be talked to. It's hardly an insoluable problem.
    • Re:Not true (Score:5, Insightful)

      by Bob9113 (14996) on Wednesday February 11 2004, @04:54AM (#8247034)
      (http://www.traxel.com/)
      Mod parent up (damn - already at 5).

      Let me second the parent and put it a little differently.

      Koster explains: "We get to know the people who are good testers, who are good at catching bugs. The federal government is legally not allowed to do that."

      Anonymity and authentication are not mutually exclusive. My userId doesn't have to be "Robert Bushman".

      Heck, look at the various karma systems at sites like this - they don't rely on knowing the true identity of the poster. They don't even care (and shouldn't care) if it's one person, a company, a collective, or a computer program - only that it's the same entity as last time.
      [ Parent ]
  • I can already predict this one (Score:5, Insightful)

    by Einer2 (665985) on Wednesday February 11 2004, @03:35AM (#8246804)
    "When they told us that, several of the gamers said, 'Well, you're doomed then. Without some degree of accountability, you're going to have problems.'"

    That's not the only issue. Most readable MMOG-related websites maintain a contingent of flame-happy antibodies to kill any infectious stupidity, and those that don't slide rapidly into sycophancy. I really can't see your average busybody soccer mom taking well to being told to die in a car fire, especially not under the auspices of the federal government.
  • Uh oh (Score:2, Funny)

    by rune2 (547599) on Wednesday February 11 2004, @03:35AM (#8246806)
    (http://www.fragtopia.com/)
    Now let's hope that the government doesn't actually start playing these games. The last thing we need is for the bureaucrats to be playing Everquest (Evercrack) all day.
  • by dave_oc (737700) on Wednesday February 11 2004, @03:35AM (#8246807)
    Applicatants must have experience with SimCity, Communism v1.1 or higher, and experience manipulating the Everquest or Ultima Online Economy. Player Killing is a plus.
  • Dumb & Dumber (Score:5, Interesting)

    by gnuman99 (746007) on Wednesday February 11 2004, @03:37AM (#8246812)
    This seems to be analogous to Microsoft getting advice from IBM on how to listen to the end user feedback.

    If they want feedback, they should just create slash.gov and post proposed laws there so every could post feedback. At least that would be better than some anonymous e-mail comments that never get acknowledged. But wait, we can't have democracy, we need "democracy"

  • by Da Rabid Duckie (731742) on Wednesday February 11 2004, @03:38AM (#8246819)
    Billmaking + Public Online Forums... /.gov, anyone?

  • I dont know but somehow.. (Score:1, Funny)

    by Anonymous Coward on Wednesday February 11 2004, @03:46AM (#8246833)
    I dont see 30 people armed with BFG's helping :)
  • democratic game requests (Score:5, Interesting)

    by obyrne (523944) on Wednesday February 11 2004, @03:51AM (#8246850)
    The legal system the MMORPG 'A Tale in the Desert' formalizes player-generated petitions for game requests, and lets the players vote democratically on whether they should be implemented (within reason).

    It seems to require a lot more time to filter and prioritize requests, but I think it's more honest than the 'lobbying' style that most games (and government) use. The citizen most adept at being heard by the developers/lawmakers isn't always the most representative.

    --Owen--
  • Goverment and MMO Games (Score:3, Insightful)

    by gen2002 (680844) on Wednesday February 11 2004, @04:01AM (#8246877)
    Althought those two area that holds the same kind of public feedback , they are still very diffrent in that the goverment affecting every people life by thier action . not so in the game industry that you can choose right away what the best game fot you.
  • MMOG... (Score:2, Interesting)

    by zeruch (547271) <(zeruch) (at) (deviantart.com)> on Wednesday February 11 2004, @04:09AM (#8246902)
    (http://www.zeruch.net/)
    ...MMOGs and such are probably the best large scale working models of societal interaction to date. They work more dyanmically than mathematical models. While you have to abstract out the suspension of disbelief (i.e being a Nanomage doesn't really translate to a common role in meatspace), you essentially have many of the same macro and micro level interaction you do in real life, and being in a virtual world, aggregating behavioral data (i.e population migrations based on opportunities, aggressive versus combative roles and how their patterns of movement and interaction change, et al) It is really interesting stuff.
  • great (Score:1)

    by prockcore (543967) on Wednesday February 11 2004, @04:09AM (#8246903)
    great, just great, nerfing real life.
  • by rufusdufus (450462) on Wednesday February 11 2004, @04:27AM (#8246970)
    As so many online games and forums such as slashdot have proven, their will always be people who manipulate, troll, or game the system in a democracy. Most systems use a form of dictatorship to keep people in line. Slashdot has editors who not only ban crapflooders, but decide what things people get to even think abouto on the site. Apparently more egalitarian systems such as Kuro5hin start slipping into failure modes and the editors have to uncloak to fix them. Online games of course have game masters and sysops that have the power to ban naughty players.
    The same applies to governments of all sorts.
    So if it becomes clear that any sort of government on the masses is going to susceptable to cheats, hacks and manipulators, the conclusion must be that the thing must not be allowed to become too important.
    Game and internet forums already have the built in, regardless of what some slashdot readers might think ;)
    To keep government from becoming important, the individual must choose to be responsible and independent of the government, lest they become manipulated into little slave cells by the greedy and unscrupulous.
    • by Bob9113 (14996) on Wednesday February 11 2004, @05:41AM (#8247154)
      (http://www.traxel.com/)
      Slashdot has editors who not only ban crapflooders, but decide what things people get to even think abouto on the site. Apparently more egalitarian systems such as Kuro5hin start slipping into failure modes and the editors have to uncloak to fix them....

      So if it becomes clear that any sort of government on the masses is going to susceptable to cheats, hacks and manipulators, the conclusion must be that the thing must not be allowed to become too important.


      Your post operates on two assumptions:
      1. There is no such thing as fair administration.
      2. Slash, K5, etc. represent the pinnacle in public commentary systems, and cannot function without admins.

      Item 1, while probably true in an absolute sense, is not true in a general sense. Reasonable administration is entirely possible, and I would argue works pretty well here. We already assume that it works in our gov'ts - for example, in the US, we assume that Congress is capable of administering law creation.

      Item 2 may or may not be true, but it's certainly too soon to tell. Massively multiposter forums have only existed for a couple decades, and have only acheived true mass within the past 10 years. It is still a science in it's infancy, there's a lot of room for advancement.

      The "don't let it matter too much" theme I agree with, sort of. Slashdot works because the amount of investment in impartiality of the system is in proper proportion to the weight of the subjects at hand. K5 works, even thought the subjects tend to be weightier, because there is a larger investment in the impartiality of the system. One might argue that the US gov'ts current failings are, likewise, a direct result of the lack of investment in impartiality of the system - EG: rather than pay the price of campaign finance reform, we have chosen to take the less expensive route of letting our politicians sell their votes.

      To clarify the last rambling paragraph: Absolute impartiality is not possible, and so critical decisions should not be left to the system. But there are very few truly critical decisions in gov't.

      Things like whether to nuke Cuba during the missile crisis should probably not be decided in an online forum (at least not yet). However, for a huge percentage of more mundane decisions, it is entirely reasonable to assume that with a sufficient investment of effort, a sufficiently impartial system could be designed. It could be made sufficiently impartial that the benefit of the public participation would outweigh the cost of the remaining partiality.
      [ Parent ]
  • by Phoenixhunter (588958) on Wednesday February 11 2004, @04:35AM (#8246989)
    Five years ago when I decided on the spur of a moment to join one of the two Team PvP servers in Everquest, I never thought I'd spend the next 3 years there. As I became more involved and the game continued to evolve with new expansions, being on a PvP server became increasingly difficult to just have fun on. I posted on those damn forums every single moment I could, I worked up relationships with the GM's, I e-mailed Abashi more than I'd care to admit. And for what? In the end they chose to simply remove the looting aspect from Team PvP servers so people wouldn't feel so bad when they were zone ganked because someone had more memory than someone else.
  • I find this interesting (Score:4, Informative)

    by ducomputergeek (595742) on Wednesday February 11 2004, @04:35AM (#8246990)
    (http://czyanglican.blogspot.com/)
    I used to run and develop a version of the Promisance Browser-Based game system. At its peak, had about 100 active players and found that only about 20% participated in the forums and larger community. From what I have read on the subject, only about 10% of people ingague in say active forum participation and those tend to be from the 5% that are the most addicted and the 5% that are trolls and hate everything you do.
  • Grammar Nazi. (Score:2, Insightful)

    by torpor (458) <{ten.htnys} {ta} {vyaj}> on Wednesday February 11 2004, @05:02AM (#8247051)
    (http://w1xer.de/ | Last Journal: Saturday September 09 2006, @05:55AM)

    Its one thing to talk about government knowingly, its another thing to have a good command of the English language:

    The federal government is legally not allowed to do that."


    Should be:

    The Federal Government is legally required not to do that.

    There is a huge difference between 'not allowed' and 'required not to'.
  • by patiwat (126496) <patiwat.sloan@mit@edu> on Wednesday February 11 2004, @05:03AM (#8247057)
    The article states:

    "In other words, Koster explains, the government has a legal obligation to protect the privacy of people submitting comments on legislation and, therefore, it can be difficult if not impossible to assign any kind of special weight to a comment from an expert on a topic.

    "You're not allowed to look at the history of the given proposals that person's made in the past to see if they have a good history," Koster argues.


    with the following caveat:

    "There's not a whole lot of anonymity," Stuart Shulman says. "Most people want you to know where they're from, who they are ... to be part of the justification for taking their comments seriously."

    The first statement is hopelessly naive. The second only partially hits the real point.

    Politicians do have screens to identify high-value high-credibility input. These include:

    - Reputation
    - Power
    - Money

    Together, these traits are wielded by lobbyists. Lobbyists, by practical definition, yield influence through reputation, power, money.

    Reputation. A highly reputable source of input can have a very high impact to legislation. When the National Academy of Sciences (historically very objective, and producer of excellent research) makes a finding or suggestion, it certainly has more weight than the Federation of American Scientists (which, although it has over 60 Nobel-prize winning endorsers, was founded on a political stance against the A-bomb).

    Power. Legislation always involves compromises, and input coming from a very powerful party usually takes much more weight. When the Sierra Club, America's largest (and oldest) environmental advocacy club, makes a statement or sponsors research that could have legislative impact, you can bet that legislators will give it more thought than many other groups.

    Money. When a certain company is a legislator's former employer or when the company is funnelling money into a legislator's pocket/campaign-fund, you can certainly bet that that company will have a big say in legislation.

    Everybody with a stake in legislation has a chance to make their voice heard in a democracy. But face it, some voices just will be louder, clearer, and more persuasive. That sometimes works to the benefit of society (FSF, EFF, etc.) as well as to its harm (Big Tobacco, oil lobby, etc.) To beat the game, you've got to play the game.
  • VR to become as bad as RL ? (Score:2, Interesting)

    by ehack (115197) on Wednesday February 11 2004, @05:23AM (#8247108)
    (Last Journal: Saturday October 26 2002, @07:42PM)
    It seems people like virtualities precisely because they incorporate a communicational fluidity that is diametrically opposed to the the hierarchical constraints in real life - you cannot really aks to change anything out there, the best you can do is answer when someone asks you whether you want to have it changed.

    Now, I don't want all of my life to hang of a menu-driven system, with somebody else designing the menu. I think that if the online games culture rigidifies to the same extent as political life has rigidified in its transition from Greek direct democracy to today's mediated democracies, pople are going tu rush to alternate fora.

  • Politics for all the wrong reasons? (Score:5, Insightful)

    by dhall (1252) on Wednesday February 11 2004, @05:52AM (#8247183)
    (http://www.virage.org)
    How many people really get involved with politics unless it affects them? It's the most common remark, that people don't care unless they benefit. From the top/down, politics is about personal gain, whether it be Senators and/or Reps who must juggle the good of the nation versus that of their own constituency. You'll often see the same in MMO's, where the loudest voices are quite often those who have something to eitehr gain or lose.

    The largest outcry of customer response in MMO's have typically been the extreme gamers with an agenda, or those who currently reside in an operational game that feel either disenfranchised or threatened by the development cycle.

    During game development, you have the RP'ers who want elements that allow them the freedom to practice role playing, although each person may have a completely separate intrepretation of this. You'll have the hardcore players who'll want rather strict rules of PvP, as cutthroat as possible. You'll have other players, the perennial drifters from game to game, who want the perfect utopia.

    Once the game has been launched, you'll have factions built within the gaming community. The vocal components will voice their concerns over whether certain aspects are unbalancing. In a class style system (which most are), you'll have classes, which fearing nerfs will be quite adamant in professing their perceived flaws so that they will pose less of a target to the masses. You'll have others, who might feel their class is disenfranchised and not seeing the same benefits from the company, wanting dev attention.

    This is fine for MMO's where not only is "all characters are created equal" the creed, it's also, "all characters must remain equal, regardless of time, effort or ambition". MMO's cater far more towards the Lowest Common Denominator than you'll find in modern society. You can't take these same concepts of lowering the bar of achievement and transferring them to the real world, otherwise you end up with schools that don't teach children how to compete.

    Basically people are only willing to speak up when it benefits them, since our "Commercialistic Democracy" as a whole centers around being selfish. People will cater to that which benefits themselves the most, and given a choice, they don't care unless it affects them.

    Those who typically have an agenda are those you normally fear the most. People with a single item or issues they wish to push through. Yes, the US is founded upon fervent idealism, but far too often you have passion coupled with politics. Political issues that are far more emotional than objective, and yet you're creating laws for the populace. One thing you want to avoid is kneejerk "nerfs" in the real world, that purely emotional, otherwise you end up with such far reaching laws like the Patriot Act.
  • how to govern? (Score:2, Interesting)

    by mandalayx (674042) * <ralphs@NoSpAM.gmail.com> on Wednesday February 11 2004, @06:14AM (#8247231)
    (Last Journal: Wednesday November 23 2005, @12:22AM)
    Raph Koster of SWG is now an expert in designing societies?

    Please.

    If you play SWG, you know what kind of society it is. One where players are encouraged to do mindless missions in pursuit of the mystical plum to be a jedi. Have players complained? Sure, check out the development forums (restricted to paying subscribers of SWG), and you'll find many requests going untouched. And the people who actually go and complain on a bulletin board is just a small percentage of the persons who actually play, get disgruntled, and leave. If you were a SWG beta tester, you know this pain intimately. One of the reasons why it's so frustrating is because I sincerely believe there's a good game waiting inside, just like there's a great government that we can have...but we're not there in the game and I'd argue that I'm actually happier with the government (see sig for how I feel about our government).

    Having said that, as previous posters have noted, designing public feedback systems for government is tough. But seriously--why not a slashdot-style government posting forum? Probably it's a chicken-and-egg problem--I don't want to post on a website that nobody will read, but legislators have no incentive to read a slashgov board with 7 users. Moderation will swing towards the masses, but if you're supposed to be serving the masses, then that's good. I think one of the problems is that legislators won't want to have to be on record (i.e. wayback machine) as saying one thing or not responding to one comment and having it haunt them in the future. But if we can get slashgov to work well, I think it would be spectacular.

    I'm willing to host. I lack real programming ability. If you want to jump in, let me know. I think this is a cool concept.
  • Should come as no surprise (Score:3, Insightful)

    by dbIII (701233) on Wednesday February 11 2004, @06:38AM (#8247298)
    One former government (Reagan or was it before then?) went to actresses that had played farmers wives to get input on agricultural policy, so in comparison a bunch of gamers is a very solid source of information.

    Good ideas should be judged on their merit whether they come from reality or a simplistic model or reality, since reality is hard to measure.

  • SCARY! (Score:2)

    by Lehk228 (705449) <ender86187@yahoo.com> on Wednesday February 11 2004, @08:07AM (#8247649)
    (http://www.cafepress.com/lehk | Last Journal: Wednesday July 25, @12:50AM)
    It is scary considering how long it takse for anything to get fixed in everquest (bankers standing behind the bank in felwithe, Epic quests being broken, network problems "caused" by routers or ISP's that had no problems with more advanced games with higher bandwidth and lower latency requirements which suddenly disappear after a patch... although it does seem familiar, both SOE/Verant and the US Government refuse to admit there is a problem untill they have a solution and like to blame others for their problems.
  • by NoseSocks (662467) on Wednesday February 11 2004, @08:22AM (#8247738)
    "We get to know the people who are good testers, who are good at catching bugs. The federal government is legally not allowed to do that. When they told us that, several of the gamers said, 'Well, you're doomed then. Without some degree of accountability, you're going to have problems.'"

    Sony Online (EQ in particular) was notorious for ignoring bug testers. Heck, I remember when I still played and there was a public forum, I gave a 100+ itemized bug list, to which they completely ignored. And after that they made a bug discussion group, so they could force everyone to post their problems there and ignore them there. They got to know us all right. They got to know us so they could ignore us.

    IF the bug helped the players, it was fixed immediately. If it hindered the players, took several months to fix if it was ever fixed.
  • Good Model? Puft hardly. (Score:4, Insightful)

    by Kaashar (738775) <(moc.liamtoh) (ta) (rahsaak)> on Wednesday February 11 2004, @08:50AM (#8247961)
    Preface: I'm an old gamer, not a political activist. I've placed several MMOGs (UO/EQ/DAOC/Earth and Beyond/Priston Tale/Savage Eden/AO/Eve/Horizons)

    As was stated here before, MMOGs aren't a very good model to base real life on. Why?

    1)Accountability. In MMOGs you can't get a punch in the face for making lewd comments to a member of the opposite sex for example. People are more 'loose' with their actions and statements without the imminent threat of physical pain or restrictions of their freedom. If the worst thing that can happen to you is a few days suspension or even a ban from the game....if you want to be counter-social there isn't much to stop you.

    2)Input, and how it changes things. Every MMOG I've played to date provides lip service to user input for change, but it's false. As a gamer you can't really change anything the developer doesn't want you to. This may seem to be a parallel to real life until you realize that the chance is always there for revolution through the use of violence. I mean really, what are you going to do when something is changed hundreds (thousands?) don't like? Stamp your virtual feet and hold your character's breath till they turn blue? I suppose if you're wanting to model a dictatorship then it may be accurate. I know from personal experience at least one of these 'industry leaders' behaved more like Sadam or Adolf than Washington or Kennedy.

    3) Don't like your elected officials? Vote them out! Don't like your developer? Here, have this nice can of Vaseline and a pack of Marlboros. It's either that or pack your toys and play in the other sandbox.

    4) Freedom of Speech.
    As of Tuesday, Sept. 9th at 2pm PST, the SWG community forums will only be accessible to active players of SWG.

    For most of you, there will be no significant impact. The forums already required that you be an SWG player in order to post. The main change most of you should notice is that you will be required to log into the site before you can read any messages. Thanks for your attention on this matter.
    -Raph Koster,
    Creative Director

    Er, I was referring to the negativity, not the closed nature of the forum. Sorry you spent all that time hunting around...
    -Raph Koster

    Don't like what your 'community' has to say about you? Filter it! Castro would be proud. I'm sure if he was involved the first thing that would happen is you'd have to prove you're an American citizen to post on slashdot.gov (I mean Koster, not the other dictator).

    "And maybe that's because the designers of virtual worlds like Star Wars Galaxies, Second Life and others face some of the same issues as the government types."
    Hardly. In a game 'money' isn't a commodity that runs out. People don't starve to death because you made a bad policy decision in EQ. The last time I looked mothers weren't crying because their SWG babies were killed during the batte of Endor. And try as I might, I can't recall a single Jenquai in Earth & Beyond complaining about the developer's healthcare plan.
    Your whole perspective on life is changed when you can just push a mouse button and you're back alive again.
    Saying a MMOG is a good model for real life is like saying paper airplanes are good models for stealth fighters. MMOGs are without exception ran like miniature dictatorships.
    I suppose I should quantify my statement. MMOGs are good models for tiny communist island nations, not large democracies.
    • Dead on by Perianwyr Stormcrow (Score:2) Wednesday February 11 2004, @11:30AM
      • Re:Dead on by Tackhead (Score:2) Wednesday February 11 2004, @12:48PM
    • Re:Good Model? Puft hardly. by smcn (Score:2) Wednesday February 11 2004, @02:14PM
    • Nomic by Hatta (Score:2) Wednesday February 11 2004, @02:49PM
  • by TheLink (130905) on Wednesday February 11 2004, @08:57AM (#8248020)
    (Last Journal: Saturday January 06 2007, @01:13AM)
    US Treasury to Post Previously Private Email Addresses Online:
    http://yro.slashdot.org/article.pl?sid=04 /01/09/00 10200&mode=thread&tid=103&tid=158&tid= 99

    http://news.com.com/2100-1028_3-5137488.html?tag =n efd_top
  • by ezavada (91752) on Wednesday February 11 2004, @09:07AM (#8248118)
    Having been involved in a number of MMOGs, the goals of a MMOG and Gov are (should be?) very different.

    1) MMOGs design and admin can't please everyone. The good one's accept that, and design around a creative vision that will appeal to some people and not to others. The others will just play some other game, or not play at all. Government, on the other hand, does not have that option. It can't create a paradise for 5% of its users while pissing off the rest (or maybe it can, but it shouldn't be able to).

    2) MMOG administration is usually based on the premise of "get rid of the griefers as quick as possible, they cost us money". In Gov, getting rid of the griefers usually involves feeding and clothing them and paying for their guards, so it actually costs more money (or at least until Patriot Act VII allowings police yank your license to live for terriorist acts of drunk driving).

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  • by vonPoonBurGer (680105) on Wednesday February 11 2004, @09:22AM (#8248260)
    'Raph Koster of Sony Online adds that it "was startling to me... that (the federal comment process) is identical to how we build our patches and patch notes"'
    Well that explains why both the govt. and SOE take forever to create change, and when they do, it's usually a change that no one wanted, that doesn't manage to fix the original problem. I suppose it's interesting that the Feds are looking at MMORPG as a model, blah blah blah, but why for the love of God did they have to pick SOE? Expect households with total annual income between $30K and 40K to be nerfed next term... ;-)
  • by thrill12 (711899) on Wednesday February 11 2004, @09:45AM (#8248525)
    ... where people can submit "(feature|law)" requests to existing "(features|laws)" and can comment on certain "(bugs|law inconsistenties)" in the "(sourcecode|democracy)" ?
    Sounds reasonable. But how does the "(project administrator|government)" decide which requests will be implemented ? Do they use a "(priority|voting process)" to decide which requests are more important ?
    Would there be a versioning system like CVS for the "(sourcecode|democracy)" ? And can I download the "(sourcecode|democracy)" version X.Y somehow ? How is a new "(software|democratic)" "(baseline|constitution)" decided upon ? Do all "(users|civilians)" approve it, or are only the "(project members|ministers)" allowed to vote ?
    How will it be "(packaged|written)" then ? Can I assume I can download a "(tarball|lawbook)" with the current release in it ?

    Somehow it sounds OK, needs some touching up perhaps, but the idea is nice :)
  • by Critter92 (522977) on Wednesday February 11 2004, @09:45AM (#8248532)
    This discussion occurred in the afternoon/evening after State of Play. It was very interesting to learn about the rulemaking process. For those who aren't familiar with it, rulemaking is when government agencies convert policy decisions passed by congress ("reduce automobile emissions") into actual federal statutes ("all light trucks lines will reduce their average emissions by 5% by 2007"). Part of the rulemaking process is posting the proposed rules and then soliciting public comment. In the old system, these periods of feedback were announced via the Federal Register [gpoaccess.gov] and feedback was submitted via snail mail. The result was that a small number of lobbyists and individuals who scoured the Register would submit feedback. The agency in charge of the new statute would then publish a response, and eventually, the new law. The government doesn't have to follow the feedback but is often influenced by multiple submissions with similar viewpoints. The new system (partially implemented) allows for automated searching of proposed rules and electronic responses. A requirement is that posting be anonymous. As readers of /. can see, this is a very gamable system. The lobbyists now have a cheap and easy way to scan all proposed rules for ones that touch on their area and a undetectable way to submit massive numbers of similar viewpoints from apparently multiple sources. The new system is supposed to make the system more democratic but the actual result is to make it less democratic. Somehow not at all shocking that the Wired article missed that. Now, given that there were many smart game designers/developers in the room who've had experiences managing communities that are full of people who try to game systems, there were ideas put forth -- /. was even mentioned -- but the government folks who were there weren't particularly interested in hearing that there system was flawed. Instead they just wanted information on how to educate people about the new system. It was an enlightening and terrifying view into how senior government employees attack problems.
  • Ultima Online. (Score:2, Interesting)

    by DAldredge (2353) <SlashdotEmail@GMail.Com> on Wednesday February 11 2004, @12:07PM (#8249955)
    (Last Journal: Sunday October 14, @10:49PM)
    Goverment is already like Ultima Online. By that I mean that if you pay extra you get special treatemnt. Just look at the 29.95 'enhanced' characters they offer.
  • by mwood (25379) on Wednesday February 11 2004, @12:18PM (#8250091)
    Um, is the government forbidden to permit people to identify themselves voluntarily? Because you could start out with everybody as AC and let people opt in for identification.
  • Oh I'm so funny... (Score:1)

    by AvengingAngel (412167) on Wednesday February 11 2004, @12:37PM (#8250362)
    All we need is www.bugzilla.gov.
  • Sony is clueless (Score:2)

    by Archfeld (6757) * <archfeld@hotmail.com> on Wednesday February 11 2004, @12:56PM (#8250605)
    (http://slashdot.org/ | Last Journal: Friday August 20 2004, @12:38PM)
    they can't even manage their own people properly much less make any sort of constructive changes tio the game. Whatever BS they pass off to the public, if you play EQ for a while you see the truth...Trial and error, mostly error, greed, and stupidity rule the SoE world. SoE is barely able to keep up with the exploits that are pointed out to them and documented by someone else much less find, derive, or intuit any themselves, don't make me laugh :)
  • an end to lawyers??? (Score:2, Funny)

    by drgonjo (746794) on Wednesday February 11 2004, @01:32PM (#8251127)
    If the government started patching all the exploits inherint to the system what would all the lawyers and accountants do?
  • by DavidBrown (177261) on Wednesday February 11 2004, @06:43PM (#8254466)
    (Last Journal: Wednesday August 18 2004, @06:45PM)
    Sorry, but the headline on this article gave me a very weird idea of our representatives sitting at home "playing" the "United States House of Representatives" online role playing game - a sort of virtual congress where you can walk your level 20 lobbiest up to congressional committee members to hand over cash donations via paypal.

    I guess I picked the wrong day to stop sniffing glue.

  • by Mablung (723714) on Wednesday February 11 2004, @06:48PM (#8254490)
    Er ... feedback doesn't necessarily mean success. I see nobody pointed out that Raph Koster of Sony Online headed up StarWars Galaxies. That development group bent over backwards to get community feedback, but look what we got. Game design by committee. No sig for you. (now to read the Wired article)
  • by sploxx (622853) on Thursday February 12 2004, @06:17PM (#8263915)
    [test post]
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