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Sony Blackballs Blog Over PS3 Rumor

Posted by Zonk on Thu Mar 01, 2007 05:37 PM
from the shot-across-the-port-bow dept.
Earlier today Kotaku ran an article looking at the possible future of PlayStation 3's online component. They detail a form of Sony Mii, with achievements accruing in an actual room as you succeed in playing games. During their correspondence with Sony as preparation for the story, the company asked them very specifically not to run the story. They then threatened to pull PR support for the site if they ran the story. When the story went up anyway, Sony followed through with its threats: "So, it is for this reason, that we will be canceling all further interviews for Kotaku staff at GDC and will be dis-inviting you to our media event next Tuesday. Until we can find a way to work better together, information provided to your site will only be that found in the public forum. Again, I take absolutely no joy in sending you this note, but given the situation you have put me into, I have no choice. - Dave Karraker, Sr. Director, Corporate Communications, Sony Computer Entertainment America." Update: 03/02 02:27 GMT by Z : I am happy to be able to add that Sony and Kotaku made up after what sounds like a lengthy phone call. 'Good on you' to both Mr. Karraker and Mr. Crecente.
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  • And then... (Score:5, Funny)

    by elvum (9344) * on Thursday March 01 2007, @05:42PM (#18200228) Journal
    Dave Karraker, Sr. Director, Corporate Communications, Sony Computer Entertainment America, then picked up his ball and went home with it.
    • Re:And then... (Score:5, Funny)

      by spun (1352) <loverevolutionary@NOSpam.yahoo.com> on Thursday March 01 2007, @05:48PM (#18200310) Journal
      And thought to himself, somewhat sadly, "Why won't more people play with my balls? People used to love my balls! My balls were the best balls on the market. Now they just want to play with Bill's balls and Reggie's balls. Damn it! My balls are just sitting on the shelves collecting dust. I'm gonna get fired, and then I'm gonna have to play with my old, dusty balls all by myself."
      [ Parent ]
  • Nutshell (Score:4, Funny)

    by Shadow Wrought (586631) * on Thursday March 01 2007, @05:42PM (#18200236) Homepage Journal
    That'd be the difference between on the record and off the record. Now we need only await for the blogosphere's calm and reasoned response.
    • Re:Nutshell (Score:5, Insightful)

      by ninti (610358) on Thursday March 01 2007, @05:59PM (#18200490)
      They never told them anything "off the record". They just told them not to publish a rumor they heard from someplace else or else they would punish them. Big difference.
      [ Parent ]
      • Re: (Score:3, Insightful)

        Big difference.

        Indeed it is. Thanks for the clarification.

        • Re: (Score:3, Insightful)

          Okay, you admitted it's a bad analogy already, but let's finish it off:

          Your neighbor happens to be the guy all the cool people come to talk to. He gets all the gossip, and people like to listen to what he says. He's very careful to label rumors as such.

          B
  • Waaaaaaah (Score:5, Insightful)

    by fotbr (855184) on Thursday March 01 2007, @05:42PM (#18200238)
    Rule number one about secrets: If more than one person knows it, its no longer secret.
  • Play by their rules, or else (Score:5, Insightful)

    by Erioll (229536) on Thursday March 01 2007, @05:42PM (#18200240)
    They said not to do it. They reinforce it. And yet they do it anyways. Makes sense that they get blackballed. If you want exclusive info, you play by their rules. If you want to be a "stick it to them" outfit, then they'd better be prepared to get their information from other sources.
    • Re: (Score:2)

      Exactly. How many times do you need to warn someone? If you don't play by the rules sometimes you get your ass swatted.
    • I'm not sure even calling it blackballed is fair. When I think of blackballing, I think of someone deliberately trying to destroy the "blackballee" in an industry, not simply disconnecting them from a single "blackballing" company.

      In other words, I'm total
    • Re: (Score:2)

      It wasn't exclusive content it was a rumor that Kotaku tried to confirm. Had Kotaku never tried to confirm the rumor and just published it then Sony would have never had a chance to ask them to please not publish the story. So what would you say if Sony bl
    • Re:Play by their rules, or else (Score:5, Interesting)

      by W2k (540424) <wilhelm.svenseli ... m ['l.c' in gap]> on Thursday March 01 2007, @06:07PM (#18200586) Homepage Journal
      The thing is, Sony has no right to tell another website what they may or may not publish. Sony even trying to tell a journalist what he may or may not write about them is unethical. Kotaku did the right thing by standing up for journalistic integrity, and Sony's PR department are a bunch of asshats. Keeping information from being leaked is an internal matter for Sony. Once it's out, it's out. Now they've left an influential gaming blog with nothing left to lose in terms of their relationship to Sony. And Kotaku no doubt still has whatever source they got the rumours from.

      It can be argued whether Kotaku was smart to act the way they did, but they are certainly right - and Sony wrong - from a moral perspective. The big mistake was the Sony PR guy threatening to blackball. To Kotaku, that must have been a sure sign they were sitting on some hot stuff. It would have been stupid not to publish at that point.
      [ Parent ]
      • Re:Play by their rules, or else (Score:5, Insightful)

        by feepness (543479) on Thursday March 01 2007, @06:37PM (#18200910) Homepage
        The thing is, Sony has no right to tell another website what they may or may not publish.

        Agreed. And Kotaku has no right to future insider information.

        This isn't about rights, it's about relationships.
        [ Parent ]
        • Re:Play by their rules, or else (Score:4, Interesting)

          by seebs (15766) on Thursday March 01 2007, @07:22PM (#18201436) Homepage
          This is a good analysis.

          Sony needs positive press a lot more than Kotaku needs help finding Sony stories; empirically, they were finding stuff Sony wasn't giving out even to the people they were supposedly helping out.

          Sony just pissed off every video game blogger in the world. Kotaku just showed real class.

          It's about relationships, and Sony doesn't understand any relationship but "you suck our cock and pay for the privilege". This is working against them now.
          [ Parent ]
          • Re: (Score:3, Insightful)

            Sony just pissed off every video game blogger in the world. Kotaku just showed real class.

            I still honestly don't think Sony did anything wrong. No one has a right to their information. And Kotaku is just doing what works for themselves. No big surpri
      • Re:Play by their rules, or else (Score:4, Insightful)

        by Erioll (229536) on Thursday March 01 2007, @05:54PM (#18200430)

        And this is news?
        That's the thing actually. In many cases (politics, news, etc), there's PLENTY of "we say there's going to be consequences, but actually we've never followed through... ever." But these guys did. Anybody may or may not agree with the initial decision to not release upcoming information, timing, etc, but it wasn't like it was a surprise to those who ran the story. Sony followed through on what they said, which is unfortunately a too-rare occurrence these days.

        I wish honesty (harsh honesty, but honesty nonetheless) wasn't news, but these days it is.
        [ Parent ]
      • Re:Play by their rules, or else (Score:5, Insightful)

        by beckerist (985855) on Thursday March 01 2007, @06:00PM (#18200510) Homepage
        WRONG.
        1. Site gets a rumor from an outside source
        2. Site asks company about the rumor
        3. Company denies rumor and asks site to ignore it
        4. Site publishes rumor
        5. Company punishes site

        Since when does SONY dictate what journalists (let alone BLOGS) publish?
        [ Parent ]
        • Couldn't have said it better my self.

          This wasn't some kind of exclusive content or interview. It was a rumor.
        • Re: (Score:3, Insightful)

          Sony doesn't dictate anything, but it does determine how it will work with certain journalists. It's similar to the stories about the Bush White House: if a journalist publishes a lot of negative stuff about the President, that journalist is unlikely to b
        • Re:Play by their rules, or else (Score:5, Insightful)

          by Tim C (15259) on Thursday March 01 2007, @06:26PM (#18200812)
          Since when does SONY dictate what journalists (let alone BLOGS) publish?

          Since when is Sony forced to extend special favours to a site that has refused a request?

          Sony isn't dictating what the blog can and cannot post, they're merely saying that if they post something they don't like, they'll stop giving them access to inside information. Seems fair enough to me - or would you expect Sony to continue treating them as they were no matter what the blog posted about them?
          [ Parent ]
          • Re: (Score:3, Insightful)

            What I'd like to know is what outlets are withholding news stories from the public because they don't want to lose those special favors from the industry. And to blackball them.

            If I want to read Sony press releases, I can do so on Sony's website. Video-gam
              • Re: (Score:3, Interesting)

                The problem, dear sir, is the threat. Trying to strong-arm a news organization with threats was just a Bad Idea.

                #1: It is morally questionable. Yes, Sony is a big, evil corporation. That doesn't change the fact it was wrong.

                #2: It was a stupid play on So
      • News at 11:00.

        -Rick
  • Why say anything in the first place? (Score:3, Interesting)

    by betamaxV2.1 (609267) on Thursday March 01 2007, @05:49PM (#18200332)
    If the information being discussed is so important to Sony's strategy or business, why discuss it with members of the MEDIA in the first place? It seems to me that if they wanted them to post a story or interview at a certain time or after a certain date they should have politely requested such an action.

    Reacting the way that they did just isn't smart on any level. Something is really wrong with Sony. And I am not jumping on the Sony hating bandwagon either. With all of their problems (rootkits, batteries, flubbed product launches, etc) I don't see how any Sony investor could be happy with the way the company is headed. I would hate to see Sony go completely out of business. We all know that the more competition in the market the better. I honestly think that Sony has become to large. They need to split into separate entities and change their branding accordingly. The Sony name needs to refer to TVs, stereos, Walkmans, and other hardware since that is what Sony is/was originally known for.
  • Grey (Score:5, Insightful)

    by MeanderingMind (884641) on Thursday March 01 2007, @05:50PM (#18200338) Homepage Journal
    This is a case of grey area if ever there was one.

    We can argue that Kotaku was foolish and that Sony was harsh, but really it looks to me like both companies were doing their jobs.

    It's in Kotaku's interest to publish rumors, to not be "under the thumb" of any one company they report on, and to do their journalism in as unbiased and unthreatened a fashion as possible.

    It's in Sony's interest to dodge rumors, save important features for display at key media events, and handle their PR in the fashion they feel is best for their image.

    Could Kotaku have tried harder to get Sony's blessing on the article? Maybe. Could Sony have been less harsh? Maybe. I don't think this constitutes a mistake on either's part, just a sad end.
    • > It's in Kotaku's interest to publish rumors,

      This is hardly "rumor," though.

      FTA: "During their correspondence with Sony as preparation for the story, the company asked them very specifically not to run the story."

      If they were actually corresponding wit
    • Re:Grey (Score:5, Insightful)

      by DingerX (847589) on Thursday March 01 2007, @06:15PM (#18200700) Journal
      Er, "news" and "journalism" do not involve "rumor". Rumor can lead you to something, but if you are going to publish a "high ranking source" article, you better be sure that source is high ranking, and that your information is reliable. Otherwise, it is, as Kotaku stated, "a rumor". An "anonymous source" does not cut it: that could be my grandmother. Spreading rumors is neither journalism nor publishing news.

      Okay, so here's probably what happens: someone leaks something to Kotaku. Who's leaking it? We don't know; nor do we know why. But they think it's pretty good stuff. So Kotaku pursues the story with their contacts at Sony. Here's the problems:
      1. How many new services or products have been announced as "confirmation" of an apparently "off-the-record" story?
      2. In their correspondence with their "official sources", was any information about the "rumor" confirmed or denied? If the official source says, "yes, but please keep quiet about it", well, then you've got a worthless source and a privileged one, and -- even if you attribute everything to the "worthless" source --, your decision to publish could have been and probably was motivated by the confirmation through the privileged source. And that's how your privileged source is going to view it.
      3. How did Kotaku establish contacts with the "leak"? From the Sony PR perspective, the answer is going to be, "most likely through the access we gave them to our company".

      I have no love for Sony here, but Kotaku's argument for a "journalistic ethical stance" is pretty thin. They weren't "just doing their job".

      But I guess the competition among game blogs is fierce, as it is for the consoles they write about.
      [ Parent ]
  • Its Sony's right to give out information to whoever they choose.

    I think the more interesting thing here is that they're planning on copying Nintendo and Microsoft's ideas. Its a pretty cool combination of the two ideas though.
    • Re: (Score:2)

      Yeah I agree. Someone dig up the quote from Sony before the PS3 release about how Achievements and Gamer Points are silly and aren't needed. I'm too lazy. And tired. And I might have dreamed it.
  • They're both right (Score:5, Insightful)

    by Vaibhav_Locke (1010373) on Thursday March 01 2007, @05:52PM (#18200380)
    Both sides have a point here. Sony depends on the media to generate buzz about their products and releases, and so provides them with a lot of exclusives and insider information. The flip side of this is, they do not expect information on a service that is in development to become public before they are ready to announce themselves However, Kotaku did not receive this information from Sony. They only went to Sony to confirm it, this was not something sony provided to them and so they had no right to ask Kotaku not to run it. I wonder how it would have played out if KT had not been so diligent, and just reported the rumor without attempting to confirm it.
  • Hate to say it... (Score:3, Interesting)

    by JRSchulke (977144) on Thursday March 01 2007, @05:53PM (#18200398)
    I hate to say it, but I have to side with Sony on this one. They had an agreement and it was broken. It sounds like Kotaku perhaps had some privaleged information and took advantage of it. I know Sony has been digging its own grave lately, but it seems like everyone jumps on any chance to report anything negative about them. And there's a lot of it out there. -justin
    • Re: (Score:2)

      "They had an agreement and it was broken" What agreement? They got a rumor and went to Sony to ask if it was true. Sony could have just said "no comment", but they said "don't publish that or we will punish you", and then did so. WTF is that?
    • Re:Hate to say it... (Score:5, Insightful)

      by falcon5768 (629591) <Falcon5768@nospam.comcast.net> on Thursday March 01 2007, @06:05PM (#18200558) Journal
      All Kotaku asked was to confirm it. Sony went beyond confirming and denying and said you publish this we are through. Thats not how you play ball in the media market and in the end its going to kill Sony's relationship with every media source since as a news organization I would be less likey to publish ANYTHING unconfirmed about Sony, which is the #1 way these companies trump up excitement for their machines.

      All Sony did was shoot themselves in the foot to the people most likely to buy their stuff. They could have simply had said "no comment" and be done. Now everyone knows Kotaku had solid info (and thus ruined the surprise tuesday), and Sonys PR people are a huge bunch of assholes.

      [ Parent ]
  • and this one was no different. It's not like Kotaku just had an interview with some sony higher ups and released information before they were told to. They reported a rumor and that's it. It would've just been seen as a rumor if Sony hadn't all my confir
  • Rumor and speculation? (Score:3, Insightful)

    by kjlong (929549) on Thursday March 01 2007, @06:07PM (#18200596)
    Why not just "no comment"? Would it have been quite as big a story if Sony had just refused to comment instead of throwing out lots of threats? Does Microsoft do this? I know Apple sues, but what do other companies do when faced with this kind of thing? Did Sony ask them to hold off on the story, or try to work with them, or just throw out threats?
  • Typical Sony (Score:2, Interesting)

    I think that Sony will find this happening more and more as they continue to put out crazy marketing. Its gotten to the point that the PR that they dole out is so innacurate that bloggers find themselves actually researching stories on thier own to get acc
  • actual room... (Score:5, Funny)

    by wpegden (931091) on Thursday March 01 2007, @06:45PM (#18201006)

    They detail a form of Sony Mii, with achievements accruing in an actual room as you succeed in playing games.
    I can't help but see this sentence as as indicator that the Slashdot crowd is a bit disconnected from reality. In what sense is this an "actual" room??
  • Apple and Sony (Score:3, Funny)

    by hansamurai (907719) <hansamurai@gmail.com> on Thursday March 01 2007, @06:53PM (#18201096) Homepage Journal
    Wow, Apple and Sony sound more and more similar every week with stories like these. Products going for "five hundred and ninety-nine US dollars", company getting pissed at bloggers for leaking stories, what's next? Maybe someone from Sony will diss DRM. We can only hope.
  • Resolved (Score:3, Informative)

    by StrahdVZ (1027852) on Thursday March 01 2007, @08:36PM (#18202220)
    Dont know if this has been posted yet.


    http://kotaku.com/gaming/sony/sony-and-kotaku-make up-240922.php [kotaku.com]

  • by Tronster (25566) on Thursday March 01 2007, @08:56PM (#18202412) Homepage
    Sony's PR contacted Kotaku, they talked, and while continued to disagree reverted on their decision to ban them from their press channels:

    http://kotaku.com/gaming/sony/sony-and-kotaku-make up-240922.php [kotaku.com]

    Everyone makes mistakes; I'm glad to see Sony realized their err and wasn't prideful about maintaining their snap decision.
    • Re:Close to the mark? (Score:5, Interesting)

      by _xeno_ (155264) on Thursday March 01 2007, @05:51PM (#18200374) Homepage Journal

      I seem to recall Sony saying achievements were stupid and that they wouldn't bother implementing them because no one wanted them, or something to that effect.

      Apparently this is more Sony innovation in the "SIXAXIS" sense: bad mouth the innovator when people praise the idea, and then come back and "invent" it themselves and pretend it's some huge new feature, that they'd been planning for years!

      I can understand why the may not want "innovation" of that kind leaked, instead preferring to very carefully "manage" the PR to try and pretend this is some great new idea and not just a crappy knock-off of both X-Box Live and the Wii's online services.

      [ Parent ]
      • Re:Close to the mark? (Score:5, Interesting)

        by PoderOmega (677170) on Thursday March 01 2007, @06:14PM (#18200688)
        I believe Sony also took a shot at Microsoft for poor backwards compatibility as well... and now they are releasing PS3s that play "only" 1000 games. I am not sure what that percentage is but I would guess it is only 50% of the PS2 library at most. I don't really care that much about BC, but I don't understand why they badmouth MS and Nintendo at first, then do the same thing later. However, having weak BC is not really "ripping off" MS or Nintendo like the achievements or motion controler.
        [ Parent ]
    • Re:Close to the mark? (Score:4, Interesting)

      by kinglink (195330) on Thursday March 01 2007, @06:11PM (#18200650)
      There's two schools of thought. This idea is so amazingly better then their announcement this weekend that it screwed Sony. Or that it's exactly what it is and it makes people realizing they are ripping off the other two consoles.

      Either way it's Sony doing what Sony does, finding new ways to create bad press. They wanted bloggers and grass roots stuff happening for them, hell they paid for a couple blogs through advertising, but they don't realize bloggers are gamers, not just the press and they'll give stories to gamers and not put up with Sony telling them not to publish a rumor that they might have.

      Now Kotaku is NOT 100 percent right here.... well wait, yes they are, they got a rumor, went to sony for a comment, got none worth publishing other then Sony telling them not to publish it, and then published it. Perfectly fine. But Sony is right to black ball them. However instead of telling them they are blackballed, they should have done it subtly, not talked to them, never grant interviews to them and so on. Doing this just produces a PR nightmare that is added to the list of nightmares that they have to deal with.

      On the other hand because of all the other hell Sony has caused themselves, this is a relatively minor problem.
      [ Parent ]
      • Re: (Score:3, Insightful)

        by Anonymous Coward
        "But Sony is right to black ball them. However instead of telling them they are blackballed, they should have done it subtly, not talked to them, never grant interviews to them and so on. Doing this just produces a PR nightmare that is added to the list of
        • Re:Close to the mark? (Score:4, Insightful)

          by krotkruton (967718) on Thursday March 01 2007, @08:55PM (#18202406)

          Yes, but given that Sony couldn't even handle a simple maneuver as you suggested, one even the most socially inept geek could handle....it begs the following--if they cannot handle basic PR, why would I trust that they could handle the rest of their console which includes complex tasks such as hardware, software, and programmer/developer relationships?
          I understand your argument and don't intend to argue about the rest of your post, but this comment really sounded wrong to me, especially the part I marked as bold. You use "the most socially inept geek" as an example of someone who could handle this decision better, but why would you trust someone to do PR for you when the person can't avoid making a complete fool of him/herself at a party? It really isn't fair to compare PR ability with software or hardware design, although it is more applicable to programmer/developer relationships. You made some other valid points, but this quote really detracted from them.
          [ Parent ]
        • Mythical Man Month and Game Systems (Score:5, Insightful)

          by alexhmit01 (104757) on Thursday March 01 2007, @10:31PM (#18203042)
          In the mythical man month, there is a talk of system generations. The first system you build kinda works but is kludgy, you fight to get it to do what you want, but it works. The NES was a CHEAP system to build, nothing fancy, but hacking processors onto cartridges kept it going long after the hardware was obsolete. Sega's SMS was better looking than Nintendo's offering, cartridges more reasonably sized, but didn't have the fun factor as nailed down, but they got cool games out there. Sony's first system, the PS, was similar, switched controllers in the middle, did whatever they could with their hardware, dumped it on the market (trying to recover SOME sunk costs, not even turn a profit originally, and pricing reflected that). MS figured out how to build a system for people that wanted the best graphics at a subsidized price, they never set out to make a profit, and succeeded at turning a nice loss.

          The second generation system is better, you have things under control, learned from your first system, make things a bit better, etc. The SNES had a nice lifespan, could do more out of the box (didn't need lots of custom controllers, etc.), was the NES but better. Genesis was an awesome system, it was a lot of fun, had awesome games, awesome controllers, a good stretch, made Sega money. The PS2 and Xbox 360 were good sequel systems. Backwards compatible, did what the old one did plus more, etc. They learned along the way (Sony came out the gates swinging, fought for each franchise, etc., pushed Nintendo out of several large chunks of the market), MS realized that you need parts where you get price breaks or can buy on the open market, otherwise you can't win the marathon.

          The third system is over engineered, over thought, rediculously complicated, expensive, beyond schedule, and a disaster.

          The N64 had plastic parts everywhere to put upgrades in, stuff hanging out of controllers, etc. It was shipping cartridges that cost serious money to produce (and had limited space), everyone else CDs that cost next to nothing, etc. While they made money, it was a disaster for a market that they were the leader of... didn't help that Sony was competing with a second system, so they weren't idiotic. The Saturn was the best 2D gaming system ever made, just as console games moved to 3D. It was ridiculously expensive from throwing everything in to avoid a Sega-CD and other upgrade fiasco, and set the stage for Sega's exit from consoles. Sony's third system IGNORES everything that got them there (cheap systems, easy to crank up production, granted the PS2 had some custom hardware, but NOTHING like the PS3), playing around with Blu-Ray, etc. In short, Sony is making every third system mistake, and we're watching it in the marketplace.

          I predict that Sony will lose a LOT of money this round, but maintain a leadership position. They need to start selling the machines for $299 and not care how much they lose, and they'll do it, but it will be a REALLY REALLY expensive mistake. The PS worked because it was cheap and the R&D was already sunk. The PS2 carried the first gen system forward as just a better Playstation. The PS3 is a third system nightmare.
          [ Parent ]
    • Re:And I should care why? (Score:4, Informative)

      by Tsiangkun (746511) on Thursday March 01 2007, @06:56PM (#18201118) Homepage
      Let me summarize the article for people who haven't read it.

      This was not insider information.

      This was not information from SONY.

      This was information from an anonymous source.

      This was reported as a rumor from an anonymous source.

      They called SONY to inquire about the rumor before publishing.

      SONY neither confirmed, nor denied, the rumor, but instead threatened the blog if the blog should run the article.

      The blog ran the article.

      SONY followed through on threat.

      {-- end of story --}

      {-- begin commentary --}
      SONY should have confirmed the rumor, and then asked the blog to wait for the okay to run the story as being the official word of SONY, or else face the wrath of SONY and lose their insider access. That would have been in the spirit of the agreement between the blog and SONY.

      Punishing a blog for publishing an rumor from an anonymous source is just another bone-headed SONY move.
      [ Parent ]
    • First of all, I think the proper thing to do is to just stick with the standard "No comment" approach, which is what Nintendo and MS always do. Ask them something that's fairly obviously true, you'll get "No comment". Ask them something outlandishly false,