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Game Journalist May Have Been Fired Over Negative Review

Posted by Zonk on Fri Nov 30, 2007 09:36 AM
from the that-was-not-a-move-you-should-have-made dept.
It started as a rumour post on Kotaku and a Penny Arcade comic strip: reviewer Jeff Gerstmann was fired from the gaming news site Gamespot for giving the co-op action title Kane and Lynch a low score, and snarking on the game in the review. The catch? The firing was dictated by games publisher Eidos, who didn't appreciate the veteran reviewer's tone in the piece. Their ad campaign (spread across the entirety of the Gamespot site) may have been used as a bargaining tool of some kind. Joystiq has a lengthy, detailed summary of this event and its implications, which is no longer technically a rumour. Gerstmann confirmed to the blog that he has been let go from the C|Net-affiliated site, but as of right now can't talk about the details. "The ramifications of the story, if true, are huge. Readers should fairly expect there to be an inviolable firewall between advertising and editorial in journalism, and game journalism (yes, that includes "just reviews") is no different. While our industry has had its fair share of accusations of impropriety, nothing so far has been proven beyond a shadow of a doubt. Giving a publisher the power to fire a senior editor is a line no outlet should be willing to cross." Update: 11/30 17:40 GMT by Z : The Joystiq story continues to be updated, and Tycho has put up what the PA guys heard about the tale in text. Joystiq also has an additional post about the story, with a brief (noncommittal) response from Gamespot.
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[+] Adverjournalism - The Role of Ad Dollars in Media 91 comments
Gamer 2.0 writes "The Gamer 2.0 site has a look into the role of advertising in gaming journalism, with a few reflections especially topical given the Jeff Gerstmann controversy. From the article: 'It should come as no surprise that just about every gaming forum on the internet is ablaze right now following the news of GameSpot's termination of long-time editor, Jeff Gerstmann. This article, however, is not an exposé or look into what really happened at GameSpot this week. Rather, consider this a look at the direction of gaming journalism, advertising, and how this all plays a role in the content you read.'" There have been a few more developments in the situation since Thursday night, with rumours, scuttlebutt, analysis, and cynicism reigning on every message board from here to C|Net. There has even been a spontaneous act of solidarity from elsewhere in the games journalism field.
[+] Gamespot's Editorial Problems in Perspective 79 comments
Sam Kennedy is a guy you can respect. As the Editor of the 1up site, he's overseen some great features and some unbelievable breaking news; he also has a great point of view on the games industry. So his massive blog entry posted today talking about Gamespot's sad state of affairs post-Gerstmann-gate is something you should take seriously. Sam runs down the sordid affair itself, the changes to C|Net and Gamespot management that led to unreal expectations at Eidos, and what this could mean for the future of game reviews. "Shortly after Gerstmann was fired, I got a call from a friend at one of the major nationwide news networks asking me what I knew about what happened, as he was considering trying to pitch a story to his editor. You want to know what it was? 'Game Reviews: can they be trusted?' Basically, 'You're a parent and you're going to buy a videogame for your kids this holiday season, but can you trust those reviews you're reading on the web?' That's why this story matters so much. Gerstmann-gate ... made him want to give the industry a nice kick in the pants. I applaud his motives, but again, it's a shame to have this sort of doubt hanging over us all."
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  • by Anonymous Coward on Friday November 30 2007, @09:42AM (#21531497)
    "While our industry has had its fair share of accusations of impropriety,..."

    Actually, I think your industry has its fair share of genuine corruption. What make you think you're any better than other industries?
  • by advocate_one (662832) on Friday November 30 2007, @09:43AM (#21531503)
    why else are there so many fawning reviews of hardware in computer magazines... and why else doesn't Linux get any real press in the same magazines when there's no advertising money in Linux anyway... just remember the "Golden Rule" folks... who pays the piper calls the tune... magazines etc. are not gonna jeopardise their major advertising accounts... when it comes to the crunch, they'll buckle...
  • I frequent Gamespot often enough that I set up a Firefox quick search ("gs gamename" in my address bar), and I recognize Gerstmann as one of their senior, more talented writers and personalities. I actually thought he was one of the founders of Gamespot, considering his seniority and tendency to review many of the more anticipated AAA titles.

    The site won't be the same without him. I may even change my quick search to 1up.com or metacritic.com as a result. I can't attest to the veracity of this gossipey claim in the article but Gerstmann has earned enough journalistic integrity that I'm not surprised that he'd review high profile games honestly.

    Really, is getting fired for accurate journalism a curse or a great bullet point on your resume? I'd wish Jeff luck but thanks to his outstanding track record I'm sure he won't need any.
    • Unsurprising (Score:5, Insightful)

      by TheMeuge (645043) on Friday November 30 2007, @09:49AM (#21531615) Homepage

      Readers should fairly expect there to be an inviolable firewall between advertising and editorial in journalism, and game journalism

      You'd have to be seriously naive to think that such a thing would be true. Maybe I am cynical, but I think that realistically one can expect no wall at all. Any separation between money and journalism is out of the norm, and should be a pleasant surprised.
      • Re:Unsurprising (Score:5, Interesting)

        by garcia (6573) on Friday November 30 2007, @10:26AM (#21532027) Homepage
        I don't even think it goes that far. I know plenty of restaurant reviewers for news print magazines that refuse to have their poor experiences published. Only the good restaurants (according to their opinions) get exposure and the others don't get jack. It's disappointing that our media culture is full of a bunch of pansy motherfuckers who are afraid to say exactly what they think.

        Bloggers are happy to write their opinions honestly and truthfully and I'm glad they exist. I refuse to believe any "real" restaurant reviewer. They're all full of shit and in my experience have never hit the nail on the head.

        All this (and many other examples) prove is that for-profit journalism is really declining fast. I just hope that the government, the advertisers and whatever future groups don't get a stranglehold on the citizen journalists too.
      • Re:Unsurprising (Score:5, Insightful)

        by Joe the Lesser (533425) on Friday November 30 2007, @10:45AM (#21532281) Homepage Journal
        You are cynical.

        We can live in a civilized society where publications are known for accurately rating things. Where the media does not takes bribes. Where reporters have ethics, and say what they see, not what they're told to say. Especially when they claim they are unbiased.

        We should demand such a world, and we can.

        There's a lot of talk around how the internet is killing journalism with blogs and whatnot, because the professionals have less clout and amateurs can't be trusted, but perhaps the internet can free journalism. The fact that we're discussing this know is a victory for ethics.

        No one who reads this story can trust a Gamespot review again. The more corruption is exposed and reacted to (by not going to gamespot ever again) the more likely we can select what mediums have not been corrupted. If we teach our children to shun corruption, perhaps there is hope for the future.

        All it would have taken is for the lead men at Gamespot to have a spine and say 'we won't sacrifice our site for your shitty game'. But they thought they could cut corners, and deserve to loss their business.
      • Re:Unsurprising (Score:5, Insightful)

        by Roxton (73137) <roxton AT gmail DOT com> on Friday November 30 2007, @11:07AM (#21532573) Homepage
        Your cynicism does you a disservice. Most publications of any merit grant independence to the senior editorial staff, often in the form of tenure. That the sacking of Gerstmann was even possible is a reflection of the relative immaturity of game journalism, although the backlash against this event may improve matters.
  • by redscare2k4 (1178243) on Friday November 30 2007, @09:45AM (#21531535)
    I like gamespot reviews because they're usually quite tough with the games. Most games get an inferior mark on gamespot that in most other sites, which I find nice. I like to know that if they give a game an 8, it's probably a really good game. And that if they give it a 7, and I like the genre, it's a solid buy too. Now I'll start questioning their reviews. If I see a game advertising at gamespot, then I'll go to read that game review somewhere else, just in case.
  • Update - 7:12 AM EST (Score:5, Informative)

    by dlZ (798734) on Friday November 30 2007, @09:45AM (#21531551) Journal
    From Joystiq:

    Update - 7:12 AM EST: Jeff has confirmed his firing to us via e-mail, but says he's "not really able to comment on the specifics of my termination." He added that he's "looking forward to getting back out there and figuring out what's next." We're still digging.


    I haven't given Gamespot reviews any real thought in a long time, due to the massive amount of advertising games would get on the main page at the same time the review was out.
  • Relevance (Score:5, Interesting)

    by jayhawk88 (160512) <rockchalk88@yahoo.com> on Friday November 30 2007, @09:47AM (#21531581) Homepage
    To me, this doesn't really represent any kind of crisis of gaming journalism, so much as it just highlights how pointless most "magazine" game review sites are. Does anyone still go to Gamestop caring what one of their reviewers think of a game? Or IGN or Gamespy or any of those places? What do I care what one guy who is trying to play through a game on a deadline thinks about it?

    Say what you will about amateur game reviewers, the fact of the matter is that when it comes to games, the wisdom of the masses usually holds true. If I'm not sure about a game, or I have a choice between two similar games to make, I'd much rather go look at GameRankings, or heck even the GameFAQ's reviews.
  • Sad but inevitable (Score:5, Insightful)

    by megla (859600) on Friday November 30 2007, @09:48AM (#21531601)
    This is what happens when companies start valuing advertising revenue above all else.

    To be honest I've avoided Gamespot for a while. Partly this is due to the increasing trend of locking away everthing to subscribers only, but mainly it was because I've read several reviews there that I felt were far too generous towards inferior games - and this was backed up by much lower scores on other sites.

    I wouldn't be surprised to find that advertisers have had leverage over Gamespot reviews for quite some time now (ever since the CNET aquisition maybe?) and that we're finally seeing the fallout of that.

    It's a double kick in the face really - not only are they selling out their core values and business, but they're effectively cheating their subscribers out of what they are paying for.


    Hopefully this will generate enough negative publicity (and drop in subscribers) to make the management team wake up and realise that they've completely lost the plot.
  • by Junior J. Junior III (192702) on Friday November 30 2007, @09:50AM (#21531619) Homepage
    Pretty much everyone knows that game reviews have been co-opted by advertiser bias, and that this has been a problem since pretty much forever, although things always seem to be getting worse. Reviews are simply not looked at as though they were objective works of criticism, but rather as more advertising and hype masquerading as information. It's an intolerable situation, and the wonderful thing about it is that the days are numbered.

    It's the easiest thing in the world stop paying attention to reviews, turn off the hype channels, and buy games based on information that you can trust. Word of mouth from friends who game is hugely more trustable than a game magazine or web site. Rent the game or download a demo and play it before you buy, or watch a video of the game being played on YouTube. Suck can't hide from direct experiences like that.

    Maybe some day the video game critic will be able to throw off the oppressive advertiser dollar and write finely crafted reviews that read more like serious art and film criticism [excellentcontent.com] than they do press release and ad copy. Maybe the way to start is to start selling advertising space to people advertising stuff OTHER than games. Sell more ads to Doritos and Mountain Dew, they don't care if $newshineygame sucks or not. It's possible to sell adveritising and maintain a certain amount of independence and objectivity. It's not easy, but it is possible.
  • Community blacklash (Score:5, Informative)

    by Arrow_Raider (1157283) on Friday November 30 2007, @09:50AM (#21531623)
    There seems to be a huge community backlash in the user scores section: http://www.gamespot.com/xbox360/action/kanelynchdeadmen/players.html?om_act=convert&om_clk=gssummary&tag=summary;yousay [gamespot.com]
  • nothing new (Score:5, Interesting)

    by nedder (690308) on Friday November 30 2007, @11:22AM (#21532757)
    I was the head reviewer for AGN3D (allgames.com). I gave Turok 2 a fairly scathing
    review and Acclaim contacted my boss (Jeremy Alford) and tried to have him pull it
    or give it a higher rating.

    Thankfully, Jeremy had high integrity and he stood behind my review.

    We didn't say anything about the matter on the site, but now I'm starting to think
    that all sites should expose publishers/developers who try to coerce review sites.
  • by jidar (83795) on Friday November 30 2007, @12:44PM (#21533843)
    I will quote from this thread on Gamespot: http://www.gamespot.com/xbox360/action/kanelynchdeadmen/show_msgs.php?topic_id=m-1-39530902&pid=934403 [gamespot.com] I'm sure some of you are aware Jeff Gertsmann, now the face of GameSpot is responsible for the review. It should come as no surprise he played this game on an Xbox 360 for the review and like most people with a 360 he has a GamerTag attached to his account... as I gazed upon his weak gamescore I found only two achievements had been unlocked. One for beating the first mission and one for trying the co-op. It should be noted that the OP is dated prior to the firing, so perhaps Gertsmann wasn't sacked for a bad review, but sacked for not doing his job.
    • by Rakshasa Taisab (244699) on Friday November 30 2007, @09:48AM (#21531597) Homepage
      Being Republican myself, I do not like censorship, which I guess is an oddity perhaps?

      It only seems like an oddity because you think a single name can sum up your political orientation, especially one that doesn't really define any. It is actually little more than the name of a football team that has a high player turnover rate.
      • by LDoggg_ (659725) on Friday November 30 2007, @10:04AM (#21531791) Homepage
        If we're doing analogies, I'd say it's even less than name of a football team. At least the players on the team really want the whole team to win. Members of political parties just use the team as a means of getting elected.
        Does every republican candidate truly support the war in Iraq? Is every democrat really pro-abortion?
        Just a means of raising enough money to get elected.
      • by ajs (35943) <(moc.sja) (ta) (sja)> on Friday November 30 2007, @11:01AM (#21532493) Homepage Journal

        Being Republican myself, I do not like censorship, which I guess is an oddity perhaps?

        It only seems like an oddity because you think a single name can sum up your political orientation, especially one that doesn't really define any. It is actually little more than the name of a football team that has a high player turnover rate.
        I'm glad someone else notices the sports mentality of the arbitrarily polar U.S. party system.

        As for the idea that reviews are somehow sacrosanct... it's a great idea. I've been ignoring review sites (other than my own [ajs.com]) for years because of this. The only shocking thing here is that someone at Gamespot managed to get a negative review published before they were fired. It was really the publisher that was, I'm sure, taking the heat.