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Facebook and Google also operate programs internationally that are exempted from users' data caps — a tactic known somewhat cryptically as "zero rating". Facebook in particular has made "Facebook Zero" not just a sales pitch in developing markets but also part of an Internet.org initiative to expand access "to the two thirds of the world's population that doesn't have it." But a surprising decision in Chile shows what happens when policies of neutrality are applied without nuance. Chile recently put an end to the practice, widespread in developing countries, of big companies "zero-rating" access to their services. "That might seem perverse," says Glyn Moody, "since it means that Chilean mobile users must now pay to access those services, but it is nonetheless exactly what governments that have mandated net neutrality need to do."