XBox Owner Sues Microsoft

drusoicy writes "Reuters is reporting that Sean Burke has filed suit against Microsoft because his XBox system stopped reading discs (games or otherwise) after less than one year of use. Many XBox owners can relate, as XBox hard drives are known for crashing. 'The defective XBox's stop working after minimal usage, after unreasonably, unconscionably, unusually and unexpectedly short amounts of time,' the lawsuit said. The suit will probably become class action, and seeks to represent anyone who has purchased an XBOX since the 2001 launch."

representation?

[edsarkiss]

'...unreasonably, unconscionably, unusually and unexpectedly short amounts of time,'

is he being represented by Jackie Childs?

This lawsuit

[macshune]

Is like shooting a .22 at Godzilla.

Dear XBOX User

[Letter]

Dear XBOX User,

That's what you get for using the mod-chip.

Letter

Internal MS Memo

[gregarican]

Dammit I knew we shouldn't have picked up that lot of IBM Deathstar drives off eBay...

bad news

[Anonymous Coward]

this makes my ancient Nintendo64 game cartrages sound sweet...

don't laugh, mine still works :^)

unconscionably...?

[cymraeg]

i return my hardware when it develops a conscience.

the last thing i want is my xbox wondering about anything but its own meagre existence.

Re:Why can't he just return it?

[Mojojojo Monkey Inc.]

But... I like my Microsoft Xgarage, it's the only place in my house big enough to store my Xbox.

Re:PS2 Class-action

[3terrabyte]

Except the joysticks.

Why not the same thing for Windows ME?

[toetagger1]

Sign me up!

In Soviet Russia..

[eagle3fox2]

..Microsoft sues you! ....oh wait

Re:PS2 Class-action

[American AC in Paris]

I remember the old days with my Atari 2600. That thing took a beating and never stopped working.

You were lucky.

Mine had a habit of turning "Combat", "River Raid", and "Pitfall!" into "Vertical Lines and Shrill Tone". That game sucked.

...on the upside, this meant I got to play "Blow The Gunk Out of the Cartridge" for free. I also got to play "Whoa, Dizzy!" a lot.

Good times.

Re:Why can't he just return it?

[micromoog]

Where do you store the controllers?

Re:NEWSFLASH

[Atomizer]

I'm too stupid to know what a suppost number is.

un

[Mr_Silver]

The defective XBox's stop working after minimal usage, after unreasonably, unconscionably, unusually and unexpectedly short amounts of time

I can't believe they missed out understandably, unashamadily, unauthorized, unavoidably and 614 other possibilities!

Re:ok?

[merphle]

When the PS2 came out, Electronics Boutique was offering a supplementary 2-year warranty (for something like $80), and would cover any and all damages incurred. They'd simply give you a new PS2 if you brought in a damaged one.

I happened to be browsing at the local ElBo one day and overheard a conversation between the store manager and a customer, whom was purchasing a new PS2. The former was trying to convince the latter into buying the warranty. His argument (paraphrased):

Manager: We had someone come in days before his warranty was up. He asked if the warranty covered all damages, regardless of the reason for the damages. I told him that it does. He proceeded to drop the PS2 on the ground and stomp on it, cursing [some game that I can't remember]. He handed the mangled PS2 to me and his receipt. I handed him a brand new boxed PS2.

See? Those warranties really ARE worth it -- stress relief!

Re:give the people what they want

[rxmd]

You can have it >Cheap, >Good, >Fast. Pick any two.

Or >Sane, >Hot, >Smart, in other circumstances.

Re:Why can't he just return it?

[BlueCodeWarrior]

I use my bag of holding.

Re:Warranty?

[Hockney Twang]

Speaking of "kids play with it," a friend of mine, in a drunken fight, picked up his Xbox and used it to beat an offending drunkard into submission. Magically, the hard drive survived the savage encounter. In fact, the machine still works fine to this day, despite living in some of the most hostile conditions in which I've ever seen a computer placed.

Microsoft is very aware of the problem

[moofrank]

My short saga is a bit interesting: I only use my xbox for games. Proper licensed ones. The drive was a Thompson, and had been progressively giving me more and more disc read errors until it flat out refused to read most games. This was 14 months after purchase. I called Microsoft, got the $130 price for repair that it was out of warranty, told them I was upset. During the dialogue, I gave them my work address. And was planning to buy a new Xbox. I work for a major metropolitan newspaper, however. I received a call back from Microsoft in about 90 minutes. I believe it was the same CS rep with a second person sitting nearby. She would stop and whisper to him occasionally. The dialogue went something like: "We understand that you have a problem, and since the box is so near the warranty expiration, we can replace the system at a reduced price. $50 and you cover shipping." Whisper. "Actually we can do as a customer appeciation replacement if you just cover shipping." Whisper. "It appears that your Xbox is still under warranty, so we can just go ahead and replace it. I'll send you a prepaid shipping box to your address." It was the most amazing backpedal I've ever encountered from a company. Moo, Frank

Re:Why can't he just return it?

[secolactico]

In fact, it does works. A teacher I had was always returning the shoes of all his sons to Nikes just before the warranty expired to get new ones

What did he teach? Ethics?

Re:Warranty?

[retro128]

picked up his Xbox and used it to beat an offending drunkard into submission.

Thank God the Xbox is ok ;)

Re:At least his didn't catch fire!!

[TarrVetus]

Ok, this is pretty off topic, but I just have to throw this in:

A guy I know had his little brother shove a giant chocolate-chip cookie into his PSX. The guy was in another room when the kid did this, so he was startled by a noise that sounded like a lawn mower. He dashed into the room to see bits of cookie spewing out of the Playstation and the kid cackling with glee. Guess what? It didn't play games anymore.

Needless to say, the warranty didn't cover that.

Re:MicroSOFT, not HARD

[Loonacy]

In related news, MicroSoft has changed its name to MegaHard. They had to buy out a little known pornographic movie company to do so, but correspondance suggests they believe it was "worth the price." A leaked memo reveals Bill Gates originally wanted the movie studio just so he could sleep with porn stars on film, but then he found out they only produce homoerotic movies.