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Microsoft Entertainment Games

Customer Loses Xbox 360 Artwork During Repair 330

Posted by ScuttleMonkey
from the customer-disservice dept.
An anonymous reader writes "The Consumerist is reporting that one unlucky individual had to send his Xbox 360 in for repairs. The catch is he had spent a great deal of time getting signatures and artwork on the outside of the console from notable members of the gaming industry. He specifically asked and even sent a letter along with his console requesting that the outside of the case be returned intact. When he got it back it was once again, plain white. Assuming that this is a genuine claim, regardless of the circumstances surrounding the missing/cleaned case Microsoft should at least apologize to the guy."
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Customer Loses Xbox 360 Artwork During Repair

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