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Bug Entertainment Games

Players Furious Over Buggy GTA IV PC Release 384

Jupix writes "It took Rockstar most of a year to port Grand Theft Auto IV to the PC, and while they claim this was because they wanted polish and quality with their PC release, it appears the result has been less than satisfactory. Players all over the internet are furious over numerous bugs in the release, ranging from nonfunctional internet registration and graphics glitches to completely inoperative installations. One of the game's largest retailers, Steam, has reportedly gone so far as to start handing out refunds to hordes of unsatisfied (and no doubt uncomfortably noisy) customers."
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Players Furious Over Buggy GTA IV PC Release

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  • Ha-ha! (Score:5, Informative)

    by Dunbal ( 464142 ) on Friday December 05, 2008 @05:51AM (#26000597)

    Makes you wish you could have tried it first before buying it, huh? Oh wait, thanks to "copyright infringement" laws making YOU the criminal and DRM, you can't.

          Enjoy being ripped off your $49.99. I guess eventually they'll get a patch out. But remember to support the industry! They obviously want your money more than you do.

  • I'm not (Score:4, Informative)

    by Mascot ( 120795 ) on Friday December 05, 2008 @06:03AM (#26000685)

    The Xbox version does not have SecuROM. But, while certainly a factor, that does not account for all of these issues. I'm guessing the rest is down to insufficient testing on a variety of configurations.

    And let's not forget that Chrismas is around the corner. It wouldn't be the first time a release was rushed to make a holiday season.

    Personally the game fell off my radar when they confirmed they'd use SecuROM. Hopefully they'll release a non-restricted version in the future. Not to mention a bug fixed one.

    I would like to point out that this version of SecuROM has some FADE type functionality in it. That makes it even more difficult to separate bugs caused by the restrictions software gone haywire from the actual game code.

    Deciding to never buy titles with SecuROM and similar draconian schemes was the best decision I ever made I think. It saved me from the mediocrity that was Spore, and now from this bugfest.

  • Re:Ha-ha! (Score:5, Informative)

    by Mascot ( 120795 ) on Friday December 05, 2008 @06:06AM (#26000701)

    People are getting their refund requests denied now. Presumably Valve were being nice to the first few, but shut the door when a lot of people started asking.

  • Re:Ha-ha! (Score:5, Informative)

    by Mascot ( 120795 ) on Friday December 05, 2008 @06:27AM (#26000811)

    If you charge back you risk Valve shutting down your Steam account, apparently. The joys of someone else controlling access to games you've bought I guess.

  • by mcbridematt ( 544099 ) on Friday December 05, 2008 @06:49AM (#26000923) Homepage Journal
    The Xbox and Xbox 360 do not run Windows derivatives. They run a custom operating system which implements a portion of Win32 and DirectX API's. See Xbox developers post [msdn.com].
  • Bought this POS. (Score:5, Informative)

    by juuri ( 7678 ) on Friday December 05, 2008 @07:10AM (#26001047) Homepage

    Despite my concerns over all the hoopla DRM I purchased this via Steam. Let's go over a few of the problems:

    a) ~15 Gig. Really? Really.
    b) Needs new versions of at least 2, maybe 3 Microsoft programs to be installed before playing.
    c) Installs some fucking crap ass community software that was never asked for or mentioned when making the initial purchase over steam. This shiet from Rockstar goes in the system tray and puts up a fricken splash screen at every reboot on your desktop just to play their game.
    d) The inane pushing of the new Games for Windows stuff. Oh I have to create a local G4W profile even if I never plan on playing online?
    e) During loading it displays a black screen for 3-4 minutes on my box with 4gig/7200rpm disk. It's a laptop so at least I can feel the disk spinning to make sure it is doing something.
    f) The resolution change takes SO long I never get to confirm it before it switches back when I am actually in the game.
    g) The first time I ran it with defaults, no textures loaded until about 30 seconds *after* the opening cinematic was done and my player was sitting in the car.
    h) Running the benchmark twice within one session causes a crash on my machine.
    i) It has already crashed multiple times. ... since I only boot into windows to play games like this it has basically rendered itself a total fucking disgrace. Valve better be refunding my money or they will lose an up-till-now loyal customer. I've been playing games for like 28 years (GIT AWF MY L4WN) and this is the most buggy piece of shit my eyes have seen since some of the Atari Jaguar games.

  • by Elrond, Duke of URL ( 2657 ) <JetpackJohn@gmail.com> on Friday December 05, 2008 @07:20AM (#26001089) Homepage

    Huh... I guess I've just been very lucky so far. I've been playing GTA4 for two days now with no stability issues. I've got Vista64 installed with 4GB RAM. That's the gaming side of my PC (I do everything else in Debian), so I try to tune it towards better game performance... things like turning off services that I'll never need for games.

    Now, the port does have some issues. I've got a fairly decent machine and, especially when compared with games like Crysis or Farcry 2, this engine clearly needs some optimization. Strangely, it seems CPU limited rather than GPU limited. After I quit the game, I can see on my CPU graph that both cores have been running at ~100%. I spent some time tweaking the video settings and right now I've got it running with both decent quality and a decent framerate.

    One "feature" that seems to be annoying a lot of people is the video memory "calculator" the game uses. For each setting you modify, it calculates how much video memory that will cost. Your total is your installed video memory (512MB on my card). Not everything affects it, but increasing resolution, texture size, and draw distance will. So depending on how you set these you can't necessarily have them all high. But, it doesn't seem to work very well. You can override it from the command line. I forced it to use my LCD resolution (1280x1024) with high textures and a decent draw distance. This puts me at about 730/512MB on my "budget" yet the game still runs just fine and it looks better too.

    They added a "dynamic shadow" feature to the PC version which you can adjust in the graphics menu. The values range from 0 to 16, but the quality at any setting is mediocre. It's a nice idea, but poorly implemented, and the game will run a bit faster when I turn it off.

    Another annoying bit already mentioned is the control scheme. Fortunately, I purchased an XBox360 controller for use on my PC because that is the only gamepad supported by GTA4 (though I didn't know that when I bought the controller). Also, you can't actually *change* any of the mappings. There is a "Controller Configuration" menu item, but when you select it you are shown a picture of the controller and a diagram of what each button does. You can press R-stick left and right but all that does is show you the mappings for on foot, in vehicle, etc.

    Like previous GTA ports, the PC version will let you play your own music on one of the radio stations (Independence FM here). They've even improved it for GTA4 and one of the modes will automatically insert fake commercials and DJ banter between your music if you like. But... it doesn't support Ogg (my preferred format) or many others. I do have some MP3s, though, and could always transcode if I wanted. The game specifically says that you can put shortcuts to your music or music folders into the user music directory. But... it doesn't work with networked mounts. I keep all of my music on my server and access via Samba from Windows or NFS in Linux. But not for GTA4... it just ignores any shortcuts that access another machine. Lame!

    Still, despite these issues, it's been working far better for me than it has for most people and I've certainly been enjoying it so far.

  • by Anonymous Coward on Friday December 05, 2008 @07:27AM (#26001139)

    Assembly will only be used for small, high-cost operations. These pieces are small enough that if they malfunction, it's in a way that will be immediately visible.

    Nonsense. Here's one counterexample. There is the assembly routine in Excel 2007 that formats numbers for display; it had a subtle bug with some input values. Bug description from Microsoft [msdn.com], Technical explanation (PDF) [lomont.org].

  • by Anonymous Coward on Friday December 05, 2008 @07:56AM (#26001273)

    I'm running GTA IV on Vista 64 with 8 GB Ram with no problems. The Games for Windows software needed to be downloaded and installed before GTA would continue installing.

    The mechanisms for loging in and playing GTA is intrusive and annoying though.

  • by balthan ( 130165 ) on Friday December 05, 2008 @07:59AM (#26001283)

    It's the DRM. Many of the crashing problems seem to be Securom crashing, which causes the game client to exit to desktop imediately.

    Most of the problems are being caused by the dual online accounts required. The Rockstar Social Club servers initially couldn't handle the volume, which was causing the game to crash on startup. And people were having problems getting Games for Windows live installed right with its dependencies (such as .NET Framework 3.5). My guess is something isn't quite right with the GTA4 installer.

    It also needs you to upgrade to the latest Games For Windows release, which doesn't support Vista64 at the moment. So that's all the hardcore gamers with 4GB+ of ram out of the picture.

    False. I have Vista64 and 8GB of RAM and am able to run GTA4 and GfW just fine.

  • This is either a strategy or a colossal fail. Since there is G4W live shit and FailRom drm installed bundled, I'm leaning towards strategy.

    I own every GTA game ever made. I opted for GTA IV on 360. I actually got a 360 for it. That being said, I'm a diehard PC gamer. I prefer PC for every game.

    I could have waited, but when I heard GTA IV was a 'G4W live' only release, I knew rockstar had fucked up.

    The others have all been flawless PC releases. They just know better.

  • by Anonymous Coward on Friday December 05, 2008 @08:38AM (#26001463)

    I dont think he does, not even nearly.

    But for example look at the playstation 2, look at its specification, then look at the specification required to run a PS2 emulator.

    The architecture differs greatly, there is far greater parallelism, and its a beast to sort out. Whether or not the CPUs run the same instruction set is neither here nor there, when your dealing with dedicated console hardware your software isnt necessarily going to look anything like what your writing for a desktop machine, quadcore or otherwise.

    Go back to your 2-2 degree and try again.

  • by thepotoo ( 829391 ) <thepotoospam@yah[ ]com ['oo.' in gap]> on Friday December 05, 2008 @08:47AM (#26001519)

    Actually, this DRM is special. I think it could be responsible for the bugs people are seeing. Rockstar has gone out of their way to add in extra crap: dozens of little "easter eggs" like a spinning camera, missing textures, similar stuff, to copies that don't validate. It's more than a simple one time Securom check, there's at least a dozen different hooks that check to see if the version is legit.

    This might be why the scene is having such trouble cracking the damned game. FeDOR may have finally cracked it, but it's taken more PROPERs than your average release.

    Note/Disclaimer: I'm not going to pirate or buy this game, I'm nowhere near the minimum system requirements, and I don't generally pirate stuff anyway. I'm just following the scene releases so I can be the first one to laugh at Rockstar's "uncrackable, no really this time" DRM.

  • The worst part is... (Score:1, Informative)

    by Anonymous Coward on Friday December 05, 2008 @08:56AM (#26001597)

    that people LOOVVVVEEEE steam.

    It's still a piece of shit system.

    Steam is the ONLY reason counterstrike has ads. Since they can force updates down your throat whenever they like, it's far easier push out ads without having a portion of your players reject that particular patch.

  • Re:Bought this POS. (Score:5, Informative)

    by mike2R ( 721965 ) on Friday December 05, 2008 @09:50AM (#26002013)

    c) Installs some fucking crap ass community software that was never asked for or mentioned when making the initial purchase over steam. This shiet from Rockstar goes in the system tray and puts up a fricken splash screen at every reboot on your desktop just to play their game.

    This really annoyed me as well - Startup Guard [mlin.net] caught it trying to register that community crap to run at startup. Denied it but it still keeps itself running after closing the game. I mean why? What chance is there that I want that crap running 24/7 on my PC? Reminds me of the last time I installed Real Player. Right click on the tray icon and you can uncheck "run at system start" so at least you can turn it off, but it is still out of order.

    Not had any of the other problems you mention though - well except the 15GB (!!) download from Steam, I'd have bought a physical copy if I'd known it was that big.

  • Re:Bought this POS. (Score:5, Informative)

    by Degro ( 989442 ) on Friday December 05, 2008 @10:13AM (#26002251)
    Games for Windows is a load of crap. I thought it was great at first because Crysis and Fallout 3 both had full support for the USB XBox 360 controllers out of the box. All I had to do was plug it in. Great, I like to relax and sit back with a controller at my PC like I do at with actual Xbox. Then I rushed out to buy Call of Duty: World at War for my PC because it also had the logo. No controller support whatsoever. WTF? What does Games for Windows even mean then if it's not going to be a coherent Xbox like experience for windows gaming? The whole effort feels very much like scam now.
  • by Nick Ives ( 317 ) on Friday December 05, 2008 @10:15AM (#26002263)

    Just because your phone runs at a higher clock speed doesn't mean it's more powerful than a PS2. No phone, not even an N96 or an iPhone, is currently more powerful than a PS2, though no doubt they'll get there within a couple of years.

    The PS2 is a weird system, I'd recommend reading this [arstechnica.com] technical overview of the Emotion Engine. There's also a link in there to another Ars article comparing the PS2 to PC style platforms.

    I think that article shows why Sony thought the Cell was a good idea for the PS3. The PS2 gets most of its power from two vector units so having a PPC core linked with seven directly programmable vector units (one of the two VUs in the EE was linked into the geometry unit) probably seemed like a natural progression.

  • by tvjunky ( 838064 ) on Friday December 05, 2008 @10:40AM (#26002517)

    Where in either of these documents did it say that the routine was written in assembly? I believe you were confused by the PDF's use of a disassembler.

    Page 11, under the diagrams:

    The code seems to be written directly in assembly, since it has no C/C++ style stack frame or register usage. Also, the usage of some rare assembly instructions also points to it being hand coded assembly. This was likely done for performance - converting floating-point values to text needs to be high performance for Excel.

  • by AndrewNeo ( 979708 ) on Friday December 05, 2008 @11:32AM (#26003067) Homepage
    The reason this works is because XNA games are written in C#. The .NET environment then JITs the code to native on the target system (Windows, Xbox, Zune, etc.) All the hardware interaction parts are written into the platform-specific side of the .NET framework.
  • by skroops ( 1237422 ) on Friday December 05, 2008 @11:40AM (#26003187)

    I hope everyone who's having problems returns it to the store. High levels of returns make the distributer very uneasy, which in turn should send a message to the publisher.

    I see this suggestion sometimes, but every time I've ever tried to return an open pc game I've been told more or less to fuck off. What's you're secret?

  • by Carlio ( 978278 ) on Friday December 05, 2008 @12:10PM (#26003531)
    You can in the UK at least - the Sale of Goods Act (1979) requires that goods sold are of 'satisfactory quality' and demonstrate 'fitness for purpose'; the GTA 4 release admirably fails on both counts and GAME/HMV/Currys/whatever are breaking the law if they won't give you a full refund with the same payment method you used. Law of the land > Company policy
  • by eulernet ( 1132389 ) on Friday December 05, 2008 @12:48PM (#26004067)

    The QA never test the DRMed version (I know I have been a long time game programmer), they work on the non-DRM version !
    Protection is added at the last moment, and expected to not break the game.

    Also, they have been in a hurry to ship the game, so the QA were probably told to skip testing the DRM.

  • by Beardo the Bearded ( 321478 ) on Friday December 05, 2008 @01:17PM (#26004453)

    You never played GTA3 for the PC, did you?

    It had the same problems, and the only way to fix them was to get the no CD crack. It was so rampant that the only fix for Rockstar was to patch the game with a no CD crack of their own. What happens is that it's checking the CD so ridiculously often that your PC is now only as fast as your DVD drive. That's a HUGE bottleneck.

    I mentioned this a few weeks ago. [slashdot.org] They haven't learned anything in the last five years.

    Apparently, neither have the consumers.

  • Re:Ha-ha! (Score:3, Informative)

    by wild_quinine ( 998562 ) on Friday December 05, 2008 @02:30PM (#26005389)
    This page [steampowered.com] contains the plain facts of Steam's 'Zero Tolerance' Policy.

    Yes. They have the balls to call the rightful, legal recovery of your money 'payment fraud'.

  • Re:Ha-ha! (Score:2, Informative)

    by infoslack ( 1201605 ) on Friday December 05, 2008 @03:38PM (#26006261)
    I purchased and returned mine to Best Buy. They insisted that I couldn't return it but it seems when you get loud they give the money back. This was THE WORST game I've seen in a really long time and it was rather offensive to me that a company I had so much faith in (Rockstar) would sell me such a pile of dung.
  • by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Friday December 05, 2008 @05:44PM (#26007735) Homepage Journal

    Therefore porting anything from the X360 to a general-purpose computer requires a major rewrite.

    Here's what's wrong with your analysis:

    • The Grand Theft Auto engine is already built at least partially from a single codebase, which in former incarnations has already been reworked to run on (for example) Playstation 2, Xbox, and Windows XP. This demonstrates a certain amount of portability.
    • The PowerPC cores in the Xbox 360 run at a very high speed but they are not necessarily exceptionally powerful.
    • The Xbox operating system, whether it is based on Windows or not, behaves in much the same way. The way you would make use of multiple processors on a Windows system is to spawn multiple threads. Guess what happens if you spawn multiple threads on a PC with one processor? Yep, they all run on that processor. Thus, significant tuning would need to be done, but not necessarily much else.
    • The game already runs on the Playstation 3, which is dramatically more different from the Xbox 360 than a PC is. In order to do any heavy lifting on the PS3 you have to break processes up into vectors which can be dumped to the seven active SPEs in the Cell, each of which has a very small amount of dedicated memory. If you can make the same engine run on the 360 and the PS3, then you had better be able to get it to run under Windows - especially since both Windows and the 360 use DirectX ("Xbox" is short for "DirectX-box".)
  • by Uberbah ( 647458 ) on Friday December 05, 2008 @06:50PM (#26008501)

    Visa/Mastercard doesn't give a shit about a store's return policy. Buy with a credit card, and tell them you'll do a chargeback if they don't refund your money. You'll get your money back and the store will have to eat an additional chargeback fee.

  • by Elrond, Duke of URL ( 2657 ) <JetpackJohn@gmail.com> on Saturday December 06, 2008 @12:57AM (#26010967) Homepage

    Normally, yes. However, in this case, because Steam launches the GTA "Social Club" launcher which in turn runs a command window which in turn actually runs GTA4, the options get lost somewhere along the way...

    Maybe it will get fixed with a GTA or Steam patch, but right now the only way to pass options in is to create your own shortcut to LaunchGTAIV.exe and add them to that and then run it *after* you have already started the Rockstar Social Club app. It has a big play button, but just minimize it and use your shortcut instead.

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