Microsoft Extends Xbox 360 Warranty To E74 Errors 142
Last month we discussed reports that Xbox 360 consoles were experiencing an increased number of "E74" errors. Now, Microsoft has announced that they're extending the three-year warranty originally designated for "general hardware failures" (read: Red Ring of Death) to include E74 repairs as well. From the support page post: "... we are aware that a very small percentage of our customers have reported receiving an error that displays 'E74' on their screen. After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. ... Microsoft will refund to customers the amount paid for an out of warranty repair due to a general hardware failure associated with the E74 error message."
Re:The E74 error was kb article (Score:5, Insightful)
After that you were SOL
By increasing it to 3 years, they triple their liability
and costs.
Please think before you type.
Re:Pinto of console (Score:5, Insightful)
You get screwed by buying a flakey console that has died on you outside of warranty, and you punish the company that screwed you over by... buying another console?
Get a third party RROD fix kit and see if that works, chip the box at the same time so you can make backups of your games in case the machine decides to shred them (as some have)... And complain, no company who sells you sub standard products should be rewarded with another purchase to replace the original failed product.