Follow Slashdot stories on Twitter


Forgot your password?
Take advantage of Black Friday with 15% off sitewide with coupon code "BLACKFRIDAY" on Slashdot Deals (some exclusions apply)". ×
Australia The Courts Games

Australian Consumer Watchdog Takes Valve To Court 139

angry tapir writes The Australian Competition and Consumer Commission, a government funded watchdog organization, is taking Valve to court. The court action relates to Valve's Steam distribution service. According to ACCC allegations, Valve misled Australian consumers about their rights under Australian law by saying that customers were not entitled to refunds for games under any circumstances.
This discussion has been archived. No new comments can be posted.

Australian Consumer Watchdog Takes Valve To Court

Comments Filter:
  • Good, now for EA (Score:3, Interesting)

    by Anonymous Coward on Friday August 29, 2014 @04:12AM (#47782685)

    While they're at it they need to look into EA's Origin Sales. They're charging GST on an overseas sale (origin sales are all through EA Switzerland).

  • Umm (Score:3, Interesting)

    by Anonymous Coward on Friday August 29, 2014 @04:42AM (#47782787)

    I'm Australian, I live in Australia, I have successfully received a refund from a game on steam before...

    Has anyone tried this recently to verify this is now the case? because I've absolutely received a refund (in steam credit, admittedly - not a cash/credit refund) for The War Z about 12 months ago.

  • Re:Umm (Score:5, Interesting)

    by Barny (103770) <> on Friday August 29, 2014 @05:31AM (#47782963) Homepage Journal

    Yeah, but they don't give you the refund because of consumer law, they give it to shut you up.

    I have gotten refunds off them in the past, and mentioned this law in the request and they stated it doesn't apply to them. I guess the ACCC think otherwise.

"What people have been reduced to are mere 3-D representations of their own data." -- Arthur Miller