This apparently didn't satisfy the woman whose conversation was recorded, according to the Mercury News:
Now her family has unplugged all the devices, and although Amazon offered to "de-provision" the devices of their communications features so they could keep using them to control their home, Danielle and her family reportedly want a refund instead.
When reached Friday, an Amazon spokeswoman would not comment about whether the company will issue a refund.
Other smart home speakers carry similar privacy risks. Last year, for example, Google had to release a patch for its Home Mini speakers after some of them were found to be recording everything.