Why You Can't Buy A 360 168
Slate Magazine is running a story about the difficulties of finding an Xbox 360 this holiday season. They explore the reasons behind the console shortage, and have some ruminations on Microsoft's motives. From the article: "So, supply shortages are a fact of life. The puzzle is somewhere else: Why don't companies raise prices when supply is short and demand is frenzied? Leaving aside oxygen and a few other essentials, there is no such thing as an absolute shortage of anything: There is only a shortage if the price is too low. At the moment, Microsoft is easily selling out the half-million or so Xbox 360 units (there's no official number) for prices starting at $300 for the basic package. Why doesn't Microsoft price them at $700 instead?"
ebay! (Score:5, Insightful)
Re:ebay! (Score:1)
Re:ebay! (Score:2)
From what I understand, that's what retailers did anyways.
Re:ebay! (Score:3, Funny)
Or, at least, a picture of one.
Re:ebay! (Score:5, Insightful)
Re:ebay! (Score:3, Insightful)
Re:ebay! (Score:2)
Re:ebay! (Score:3, Insightful)
Re:ebay! (Score:2)
Re:ebay! (Score:2)
Stores (Score:1)
Re:Stores (Score:5, Informative)
Same thing with minimum pricing. Ask why everyone sells iPods for the same price - because Apple says "you undercut our recommended pricing, you never see another iPod."
It's a game the retailers all play, or they don't get the hot products to sell.
Re:Stores (Score:2)
Re:Stores (Score:2)
Re:Stores (Score:2)
Re:Stores (Score:2)
Overpriced (Score:2)
Re:Overpriced (Score:2)
This is complete and utter bullshit. Best Buy will release more 360's before Christmas and I guarantee there will be lines similar to the launch date.
I won my 360 at a Wal-Mart in a lottery. 46 people showed up for 4 Xboxs.
Re:Overpriced (Score:3)
This whole thing is nuts. There are plenty of new games out for the consoles that are plentiful to justify waiting until there are a decent number of games and a decent supply to buy a 360. So many in fact, that you probably don't have time to play them all between now and then. Anybody who stands in line in the cold for hours for an 8% chance of buying one (for themselves or as a christmas pre
Re:Overpriced (Score:2)
Re:Overpriced (Score:2)
No need to beat around the bush (Score:1)
Also, they're not losing as much per unit as all the articles say, because those pieces usually don't take into account that games and accessories are almost all gravy.
Re:No need to beat around the bush (Score:2, Interesting)
How would you feel if you paid $700 for an Xbox in November and then the schmuck down the street picks it up for $300 2 months later? You'd likely see it as MS gouging its loyalest fans for a quick buck and catering to the common crowd once your wallets were tapped.
Re:No need to beat around the bush (Score:2, Insightful)
Re:No need to beat around the bush (Score:2)
Would it matter how you felt? Either way, you have an Xbox and are buying games for it, and at $700 Microsoft are making money on it.
People aren't going to say 'Damn it, Microsoft have ripped me off, I'm throwing my Xbox in the bin.'
Jeebus (Score:2)
I understand the economic logic behind his thinking. However, when you obviously ass-rape your most-dedicated customers (by pricing at $700 for the core bundle, as the article suggests) perhaps they won't like you much tommorrow? Just a thought.
Re:Jeebus (Score:2, Insightful)
Higher prices ensure that only the hard-core fans get the console, and other people will just have to wait until the price drops to a point they are willing to pay.
Re:Jeebus (Score:2)
Re:Jeebus (Score:3, Interesting)
Re:Jeebus (Score:2)
Re:Jeebus (Score:2)
Most people are generally intelligent [darwinawards.com]. No way could they be easily [brudirect.com] duped [snopes.com].
Uhmm.. PR? (Score:4, Insightful)
Not only would everyone have been pissed that they weren't getting a fair shake at a 360 (especially real gamers, who aren't known for their endless funds), but the profits garnered from a few thousand 360's sold for ~$600 would have been miniscule (on the Microsoft scale of profits, of course). Furthermore, the ill will which certainly would have been created (contrary to author's opin, gamers would have been PISSED) could undermine the "real" launch of the console, when the normal demand could have been met.
All in all, this guy's an idiot for thinking that because some people were willing to pay a ridiculous amount for a 360 all of the consoles should have been sold at a ridiculous price.
Re:Uhmm.. PR? (Score:2)
I am 100% for the ebay market. Let the buyers set the price. If there was an ebay auction where everyone could bid on 50,000 Xboxes that would, well, be a very interesting auction.
Thinking about this quarter only? (Score:2)
If MS did that, as soon as the rival consoles launch, the sales of 360 will stop to almost zero because in the mind of the buyers the 360 would still be "that overpriced console that ripped us!" and they will say "we get better graphics at HALF the price!!", even if this facts are not entirely correct, they would be in their minds, and mindshare matters.
MS is trying to stop having the 20% of the market and goi
Re:Uhmm.. PR? (Score:2)
That doesn't mean that Timmy doesn't want that XBox 360 more than anyone who has the money to lay out. It also doesn
Re:Uhmm.. PR? (Score:2)
Re:Uhmm.. PR? (Score:2)
Actually, I'm not sure you do. You make the loyal fans happy by raising the price. The serious, dyed-in-wool gamers I know are the guys who would e.g. curtail food expenditures for the month to come up with the extra $400 needed to buy a $700 XBox. In fact, I can't think of a better measure gamer loyalty than willingness-to-pay for a hot new console. (A lot of it is the cachet of having something no one else does.) Most of them are pissed right now because
Re:Uhmm.. PR? (Score:2)
I think people are saying that MS should have started with a diffrent strategy all along.
If you *know* that you will only have 10,000 consoles at launch, and you *know* the demand is there to sell out on launch day at a $900 MSRP price, why would you not do it?
Let's say there's 100,000 "loyal fans" out there. With the current model, you've pissed off 90,000 of the unluckiest
Re:Uhmm.. PR? (Score:2)
I understand there are other factors involved, but I don't see how you can say for a fact one way or annother that one way will piss off more people.
Supply vs. demand (Score:5, Interesting)
Besides, the idea behind selling consoles is not to make money. The real money is made on games. The console needs to go to the people who will buy the most games, which are also the people most eager to wait in line at Best Buy all night to grab a 360.
Re:Supply vs. demand (Score:3, Informative)
Re:Supply vs. demand (Score:3, Insightful)
If Microsoft just priced the consoles to generate minimal demand, the hype will die down and the console will get a reputation for being overpriced. Since dem
Re:Supply vs. demand (Score:2)
I don't understand the term "minimal demand". A company's goal is never to create min
Re:Supply vs. demand (Score:2)
Most often those things are one and the same. Suppliers tend to want to sell things for as much as possible, given that all of their current supply will be sold. Given a certian existing supply (which is whatever it is at launch), setting the price at just the right point such that everyone willing to pay that price has one, and that there are no surplus units left over, will give you maximal profit.
People judge things in terms of
Re:Supply vs. demand (Score:2)
Microsoft's goal here is not to eliminate shortages. It's to make money. They do this by selling as ma
Re:Supply vs. demand (Score:2)
If this is the case, why not give the console to people for free?
If people who aren't even gung-ho get one for free, they probably will buy a couple of $60 games.
Dish Network and DirecTV figured out that the real money is to be made on programming, not equipment. That's why about 5-6 years ago they started to give everything, including installation, free to customers. All you had to do subscribe and Dish Network
Re:Supply vs. demand (Score:2)
Re:Supply vs. demand (Score:2)
Re: (Score:2)
Re:Supply vs. demand (Score:2)
Well then the statement that "the real money is made
Re:Supply vs. demand (Score:2)
Re:You illustrate an interesting issue. (Score:2)
Even consumers can be turned off by free markets. Look at the airline industry. How much does it cost to fly from point A to point B? The answer varies wildly, based on many variables, and changes with time.
uh.. this is simple (Score:2, Troll)
Re:uh.. this is simple (Score:1)
Much as my marketing-cynical side would like to agree with you, there may be a simpler explanation for the shortage:
Too many of them are failing their electrical QA test before they make it out of the factory.
Re:uh.. this is simple (Score:2)
Re:uh.. this is simple (Score:2)
Re:uh.. this is simple (Score:2)
1st law of economics before supply and demand, "You don't NEED anything!!"
reason everything is a want. You want an Xbox you don't need one. You want a car. You want to go to work. You want to eat. You want to stay alive. there i
Re:uh.. this is simple (Score:2)
I don't just WANT to eat, I NEED to eat (in order to continue living.)
Re:uh.. this is simple (Score:2)
Re:uh.. this is simple (Score:2)
So for there to be an 'I' requires me to live, and to eat. If something requires something else in order to exist, then that item NEEDS the other.
I need to eat. The world may not need me to eat...but I need to eat.
Re:uh.. this is simple (Score:2)
hate to burst your bubble but there is no such thing as a need.
It's about the cool factor. (Score:5, Funny)
Re:It's about the cool factor. (Score:2)
Over analysis (Score:3, Interesting)
Re:Over analysis (Score:2)
There's no real way to prove that Microsoft isn't selling the units on eBay, unless Gamestop/EB or Best Buy tries to follow up on where each individual Xbox360 ebayer got their product. Something they aren't likely to waste time bothering with.
Couple facts (Score:3, Insightful)
2) Microsoft will release another 300k or so 360's this weekend. Each Best Buy has from 30 to over 70 ready to sell this Sunday.
3) The 360 will continue to strive not only from what it can do but also how cheaply it can do it. The Power/Price ratio is completely outstanding. You cannot spend 2grand right now on a new PC and come anywhere close to the ability of the 360 (at a measily 300$).
PS3, on the other hand, has taken more expensive routes in developing their console. It will probably debut at aruond $500, and by that time the 360 will be easily at $250.
Re:Couple facts (Score:2)
Re:Couple facts (Score:2)
That is correct. The 360 will have more graphical rendering power.
The extra memory is meaningless. The 360 does not have virtual memory, the games are designed to run on what it has (and it is plenty). Same with hard drive space.
PC games are designed to be run on 1 processor. 360 games are designed for all 3 of their 3.2ghz cores. The 360's custom video card has no equivilent currently in the PC market.
Re:Couple facts (Score:2)
Re:Couple facts (Score:2)
However, even given that, I don't know enought to discuss the subject knowledgably. I was just responding to someone who claimed that the 360 was better than any $2000 machine, which I c
Re:Couple facts (Score:2)
Re:Couple facts (Score:2)
Re:Couple facts (Score:2)
I understand what you mean and I agree. But his contention was that the machine is better than a $2000 dollar machine. He made no specification in which way and my reply was/is intended to see if he will correct himself or not. Frankly, I don't care. I'm bored and just cruising through comments for a while... 10-15 posts in the last few days and before that it's probably been months between each post.... I just finished up a semester at school and I haven't kicked myself in
The reseller dictates the real price (Score:2)
So whats a retailer to do? Simple, bundle it. Many did this and it irked many consumers but many still bought into it. Microsoft's
incorrect understanding (Score:2, Informative)
This is not how the economic theory works. Producers can enter markets and produce at any price they want. However, they will quickly lose market share until their economic profit approaches zero as more firms enter at lower p
Easy - MS don't hate their customers (Score:2, Informative)
As you can imagine, this somewhat annoyed the people that bought them at the higher price.
Microsoft would much rather have shortages at a price they plan on sticking to for at least 6-12 months than annoy their most valued game-hungry customers.
Re:Easy - MS don't hate their customers (Score:2)
An idea (Score:3, Insightful)
Price controls (Score:2, Interesting)
Doesn't matter if it's gas (Carter), grain (18th c. France), or Xboxes, if the market thinks X and the price is set at X-something, there will be a shortage.
OK, so there's a shortage. So what? Xboxes are not energy or food. There's no particular harm done, other than to MS's immediate profit, by underpricing the 360.
Maybe MS has decided that the revenue from higher-priced XBoxes is more than offset by the cost
Maybe it is just where I live... (Score:3, Interesting)
Re:Maybe it is just where I live... (Score:2)
Re:Maybe it is just where I live... (Score:2)
wrong business model (Score:3, Insightful)
That's not what's happening.
MS makes money, theoretically, by achieving a high market penetration and then getting licensing fees for all the games that are sold. High penetration = lots of games = lots of revenue. That's why they're selling these things at a loss---the more people have them, the more money MS makes in the long run.
In this model, there truly _is_ a shortage, because the ideal scenario is an infinite number of XBOX360s available for sale (well, there are a few problems with that---obviously you only need enough that everyone gets one, and beyond that, there is evidence to suggest that in some markets, including this one, demand actually responds inversely to supply in certain situations, hence the rumors that MS was attempting to artificially increase demand by making them hard to get).
MS stands to make the most money by getting as many of the out as possible. Simple as that.
Now, you could argue "but the early adopters are willing to pay more, and they make up a large enough minority that the initial supply will be gone even at $700." Sure, MS could sell the first batch for $700 and drop the price immediately to $500. Problem is, they can only get away with this trick once, if that---once everyone knows that just have to wait a couple months and the price drops a couple hundred bucks, even most of the early adopters will wait, and that kills MS's edge over Sony in getting the XBOX360 out way before the PS3.
Just my two cents.
-rsw
Re:wrong business model (Score:2)
Over here in Europe MS already tried that trick with the original XBox, it started out at 480EUR if I remember correctly and then droped very quickly down to 300EUR. Didn't seem to work out that well, so MS gave all those that bought the XBox for 480EUR t
This guy is an economist? Not very good is he? (Score:4, Informative)
Ages ago before computers existed and when dinosaurs still roamed the earth I was a baker by proffesion. Now bakers have a odd product, it is in constant demand (in times of economic crisis be in the food industry, people need to eat) but producing it is a hassle. You can't say, Oh monday is a slow day lets do some extra bread for the rush on saturday. You can't (if you want to keep your customers) sell yesterdays surplus today.
So most bakeries and even supermarkets run out before the end of the day (better sell no then be stuck with merchandise you got to throw away, waste eats up your already slim margin extremely fast). Just try to get bread at 6pm. Can't be done (well recently supermarkets have started with doing an extra run late in the day with bread that just needs to be baked off (sorry don't know the english terms) but many bakeries will already be closed or simply sold out)
So why don't they raise prices this person would ask? Well einstein because people got a very clear picture in their head of what they are willing to pay for their food and they are not going to exceed that. While people need food if the bread they can buy at 6pm is to expensive they will just eat something else.
Same with the 360. It's price is not set by supply and demand. It is set by a combination of what the people are willing to pay for it vs the cost of producing it. E-bay DOES NOT matter, same as people willing to pay 2 euro for a sandwich does not mean they are willing to pay 20 euro for a loaf, a lettuce and some meat (Tell your mom your local stay open late supermarket sells you that for about 7-8 euro and she will complain bitterly about the son she raised). Think of it like this. 1st edition Superman sells for thousands of dollars. That does not mean Marvel can sell their latest comic for 3000 dollar. Perhaps you have to have studied economy not to be able to spot this. It is not something you have to study it just is.
MS also of course will figure in that if they sell the device at 700 and drop the price in two months they will have two effects. The people who bought it at 700 will be pissed and the people who see the new price will think, lets wait for the next price cut.
I am like this with handhelds. I know that within a few months the price will have both come down AND it will have a bundle available. Look at the PSP, with the giga pack you get a 75 euro price cut.
Supply and demand is overrated as a price fixer. Just my example of bread being sold out before many people arrive home from work shows that in retail supply and demand hold very little sway. An other example was a breakfast cereal (brinta) wich I believe due to a fire was out of supply for a few months a while back. Now brinta has no ready replacement (it is a porridge) but did that mean supermarkets spiked the prices on their last supplies? Of course not. Nobody would pay 10 euro's for a package even if the alternative is going without. Even those who could easily afford too.
Some things just have a fixed price. MS realizes this. This economist apparently doesn't. 300 dollars is what the 360 will sell for. Less and they will loose to much (or worse people might think it is bad quality) more and people will just not buy it no matter how rare it is.
Oh and a final thing about e-bay. There supply is far far far more limited. 360 on ebay is like that first edition superman. Its pricing has no place in real world economics. Only a fool or an economist would base its retail prices on what is happening on e-bay.
Its all marketing. (Score:2, Insightful)
First, the impression is that the system must be good if every last unit is being sold. If there are systems are sitting on the shelves within the first month of release it sends the wrong message.
Second, those that can't get their hands on a console are more likely to get even more anxious about getting their hands on one. It clouds judgement enough that one becomes available they wont think twice about buying it. That is assuming, of course
Would it have been better PR to... (Score:2)
Re:Would it have been better PR to... (Score:2)
If retailers could simply have the high-mark up, small, well supplied Games on their shelves instead of low mark-up, big, scarce consoles, I think they would be very happy!
Re:Would it have been better PR to... (Score:2)
Comment removed (Score:3, Interesting)
Re: (Score:2)
Re: (Score:2)
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Different means of selection (Score:2)
If you keep the price low, you're not giving any more people access to it; you're just changing how you prioritize. Where a high price prioritizes rich people, a low price prioritizes idle people: those who can spare the time to wait in line...
...which, when you think of it, is precisely the target market.
Re:Online auctions by Microsoft for 360s? (Score:2)
It's about market share - not initial profit (Score:2)
They want to get as much hype and press time as they can. Jacking up the prices will make them look like moneygrubbers trying to make a buck off the public and poor Timmy down the street will never be able to afford a $700 xBox.
Now, Timmy has just as much chance to get one as the rich kid up the block.
Then again, if Timmy were smart - he'd max out his credit card, get two and sell one on ebay to rec
From Best Buy Open Letter to XBox360 Customers (Score:4, Informative)
FROM: Brian Dunn, President - Retail, North America
RE: Launch of Xbox 360
CC: Best Buy Store, District and Territory Employees
DATE: December 6, 2005
I'm writing to apologize.
While all of us at Best Buy were thrilled to be part of the recent launch of Microsoft's Xbox 360 video game system -- one of the most anticipated events in the history of electronic gaming -- the launch did not go as we had hoped. We sold out of Xbox 360s nationwide in less than two hours, and most of our stores did an outstanding job of serving our gaming customers. I'd like to thank the majority of our employees, who provided a terrific experience for customers at the launch date. However, our promotional activities in certain cases failed to follow company guidelines. As a result, some of our valued gaming customers had an experience in our stores that was inconsistent with what you've come to expect from us, as a leader in the consumer electronics industry.
Specifically, customers in some Best Buy stores were told that they were required to buy additional Xbox accessories or services if they wanted one of the sought-after Xbox 360 consoles, even though we advertised the Xbox 360 console alone. I want to be very clear that Best Buy does not condone pressuring customers to purchase items they may not want or that may not fit their lifestyle. In fact, these behaviors are in direct conflict with our desire to serve customers' needs better than anyone else, and our values of honesty and integrity.
We are currently investigating all leads about promotional practices that may have violated the company's guidelines, and we will take disciplinary actions as appropriate. We have also reminded all of our stores about our policies with respect to launches of hot products. Meanwhile, on behalf of Best Buy, I'd like to offer a sincere apology to any customers who felt pressured to buy items they did not want.
Customers who are unhappy with Xbox 360-related purchases made in November 2005 may return unwanted items for a full refund at any Best Buy store. In addition, if your Xbox 360 purchasing experience did not meet your expectations for any reason, please e-mail us at xbox360@bestbuy.com. (Employees with information pertinent to our investigation are encouraged to call our Ethics Hot Line instead.)
Lastly, I would like to invite you back to our stores, particularly later this month, when Best Buy will receive more shipments of Xbox 360s. While supplies continue to be very limited, we are truly excited about this new gaming platform, and we'd like to deliver the best of that experience to you. We promise an in-store experience that is focused on your needs and the needs of everyone on your holiday gift list.
Brian Dunn
Best Buy
Wow, Best Buy has an ethics HotLine.
Re:The real question should be... (Score:2)
Re:The real question should be... (Score:2)
Re:Why not simply MAKE MORE UNITS? (Score:2, Insightful)