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Sony Forgets To Pay For Domain, Hilarity Ensues 277

First time accepted submitter Dragoness Eclectic writes Early Tuesday, gamers woke up to find out that they couldn't log in to any Sony Online Entertainment games--no Everquest, no Planetside 2, none of them. Oddly, the forums where company reps might have posted some explanation weren't reachable, either. A bit of journalistic investigation by EQ2Wire came across the explanation: SOE forgot to renew the domain registration on, the hidden domain that holds all their nameservers. After 7 weeks of non-payment post-expiration, NetworkSolutions reclaimed the domain, sending all access to Sony's games into an internet black hole. Sony has since paid up. SOE's president, John Smedley, has admitted that the expiration notices were being sent to an "unread email" address.
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Sony Forgets To Pay For Domain, Hilarity Ensues

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  • Black hole? (Score:4, Interesting)

    by djupedal ( 584558 ) on Wednesday July 16, 2014 @07:58PM (#47471525)
    Hole in someone's head, maybe - after all, a simple spreadsheet to track something this basic or a reminder in a calendar with alerts with someone assigned to keep an eye on things would take care of things like this. They're lucky it wasn't held hostage...
  • Re:Black hole? (Score:4, Interesting)

    by Nevo ( 690791 ) on Wednesday July 16, 2014 @10:32PM (#47472237)
    Yes, somebody should absolutely be assigned responsibility to keep up with things like this. Because when no one's assigned the responsibility, well, then you get things like domains expiring.
  • Re:Black hole? (Score:4, Interesting)

    by Antique Geekmeister ( 740220 ) on Wednesday July 16, 2014 @11:22PM (#47472407)

    I'm afraid that the current "whois" practices were deliberately set up to allow plausibility deniability, to protect the domain owners from being actually reached by the spammers and numerous sales people or lawyers with cause to contact domain owners. The domain vendors benefit from this: they can follow the letter of the law, but not actually support contacting the domain owners to handle criminal or abuse behavior, and wait for days, weeks, or years while lawyers collect the evidence and chain of repeated contact failures before a court order can be obtained.

    In the meantime, they're collecting the registration fees, in bulk, for the relevant domain and all the related domain names. The current system is a critical revenue stream, which the domain and SSL key vendors have no need or desire to encumber by enforcing legitimate contact information.

  • Re:Black hole? (Score:5, Interesting)

    by DigiShaman ( 671371 ) on Thursday July 17, 2014 @12:07AM (#47472525) Homepage

    I've fucked up and forgot when an SSL cert was about to expire. I found out the next morning when their iPhones could no longer access the Exchange server. Shit happens. This time I include SSL, Domain, and Server hardware warranty expiration notices scheduled way in advanced in my calendar as an event.

Syntactic sugar causes cancer of the semicolon. -- Epigrams in Programming, ACM SIGPLAN Sept. 1982