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Australia The Courts Games

Australian Consumer Watchdog Takes Valve To Court 139

angry tapir writes The Australian Competition and Consumer Commission, a government funded watchdog organization, is taking Valve to court. The court action relates to Valve's Steam distribution service. According to ACCC allegations, Valve misled Australian consumers about their rights under Australian law by saying that customers were not entitled to refunds for games under any circumstances.
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Australian Consumer Watchdog Takes Valve To Court

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  • Good, now for EA (Score:3, Interesting)

    by Anonymous Coward on Friday August 29, 2014 @05:12AM (#47782685)

    While they're at it they need to look into EA's Origin Sales. They're charging GST on an overseas sale (origin sales are all through EA Switzerland).

  • Umm (Score:3, Interesting)

    by Anonymous Coward on Friday August 29, 2014 @05:42AM (#47782787)

    I'm Australian, I live in Australia, I have successfully received a refund from a game on steam before...

    Has anyone tried this recently to verify this is now the case? because I've absolutely received a refund (in steam credit, admittedly - not a cash/credit refund) for The War Z about 12 months ago.

  • Re:Umm (Score:5, Interesting)

    by Barny ( 103770 ) <> on Friday August 29, 2014 @06:31AM (#47782963) Journal

    Yeah, but they don't give you the refund because of consumer law, they give it to shut you up.

    I have gotten refunds off them in the past, and mentioned this law in the request and they stated it doesn't apply to them. I guess the ACCC think otherwise.

Loan-department manager: "There isn't any fine print. At these interest rates, we don't need it."