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Fortnite Makers Grilled By UK Politicians Over Game Safety (bbc.com) 132

The makers of Fortnite, one of the most popular video games ever, have been quizzed by member of parliaments in the UK over what measures are taken to protect players of the game. From a report: Epic Games representatives were asked how it ensured users did not spend too much time or money on the game. Legal counsel Canon Pence said this was not something the company currently tracked. This was "extraordinary", said Damian Collins, who chairs the Digital, Culture Media and Sport Committee. "You're the one who has responsibility," he said. The committee hearing was called to examine immersive and addictive technologies. Among the concerns raised by MPs were whether Epic Games did enough to verify the age of players or encourage users to take breaks after long periods of gameplay.
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Fortnite Makers Grilled By UK Politicians Over Game Safety

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  • Should ask the gov (Score:5, Insightful)

    by future assassin ( 639396 ) on Wednesday June 19, 2019 @05:34PM (#58790392)

    how much they spend on keeping people from sitting at pubs getting wasted every day and loosing their time and money.

    • by Anonymous Coward

      But Pubs aren't an American tech company (the current American bogyman in Europe now), so....

      • Re: (Score:1, Informative)

        by Anonymous Coward

        Kids aren't allowed in pubs. You are both morons.

        • by Anonymous Coward

          OK, smart guy... then what is your take on companies doing things that reduce revenues for no legal reason?

          I say that because corporate officers have been sued and removed by shareholders if they intentionally reduce revenues.

          In this case, the MP is asking if the gaming company intentionally requires that their customers NOT pay them as much money as possible.

          Are you suggesting that this is a case where governments need to pass laws on playing time for everybody (not all players are minors)?

          And, particularl

        • by Cederic ( 9623 )

          Of course they are.

          Some pubs and most city centre bars ban children but every pub in my village (and indeed, every pub I've been to in the UK in the last decade) has allowed kids.

          You are both morons.

          No comment.

    • by Anonymous Coward

      Nobody is *forcing* anybody to play these games, anyhow. That's a personal decision, and if I want to sit in the privacy of my own home, with my own computer and internet connection and play this game, the GOVERNMENT CAN **FUCK OFF**.

       

      • by sabri ( 584428 )
        Why you don't have 500 upvotes is beyond me.
    • by Mashiki ( 184564 )

      how much they spend on keeping people from sitting at pubs getting wasted every day and loosing their time and money.

      They should turn around and ask them, what they're doing about the police that are ignoring street crimes but arresting people for posts on social media. Then ask them, what they've done to deal with the police and city councils in various areas that allowed massive child exploitation; and when confronted their responses boiled down to "We didn't want to arrest them, because we were afraid of being labeled racist."

    • by AmiMoJo ( 196126 )

      Pubs are closing fast in the UK, the numbers in steep decline. The ones that remain do have a duty to look after the customers to some extent, e.g. cutting them off when they appear to be getting drunk. The days of the dingy boozer where working men lose all their money are largely over.

      • by Cederic ( 9623 )

        The days of the dingy boozer where working men lose all their money

        ..never really existed. Working men raised families, often without income from their wives. Someone was paying for that, and it sure as fuck wasn't the Government.

    • by Calydor ( 739835 )

      The government is actually doing a lot to keep KIDS from sitting at pubs getting wasted every day and loosing (sic) their time and money.

    • by mjwx ( 966435 )

      how much they spend on keeping people from sitting at pubs getting wasted every day and loosing their time and money.

      Not much, seeing as most people are at the pub tightening their time and money.

      However this is closer to gambling, which the UK spends a fair bit on putting out public service announcements, reducing maximum bets on FOBTs, et al. However the critical difference is, if you go to a betting shop you need to demonstrate that you're 18, same as when you're buying liquor or tobacco. EPIC conducts no such checks with Fortnight.

  • by SuperKendall ( 25149 ) on Wednesday June 19, 2019 @05:36PM (#58790404)

    Stern looking politician : "At your ice cream store, what measures do you take to ensure the fat customers are limited to a certain number of scoops, or that the vile money you collect each day does not exceed a specific threshold".

    Bewildered Ice-Cream store owner: "We let them buy whatever they think they will enjoy and just hope we make enough money to live"

    Stern looking politician : "HRUMP HRUMP HRUMPH Take them away constable!!"

    • That's a pretty good analogy. What other business is expected to protect it's customers from themselves? Are casinos required to limit the amount of time and money people spend gambling there?
      • Casinos are required to do age checks and are illegal in many countries. Excellent comparison indeed.

      • Actually... yes, casinos are one of very few industries with significant pressure (though I don't know actual laws on the subject) to ensure their customers engage responsibly. I know of one casino that 100% funded the local gambling-addiction help group, mostly anonymously (through a foundation).

        In the casinos' case, though, it's mostly a matter of public image. They've traditionally been cast as evil, so it's in their best interest to reduce gambling addiction to reduce the much-larger stigma.

        Tabacco and

        • by Dunbal ( 464142 ) *
          Yes that's why they are full of ATMs everywhere, so that people can "engage responsibly".
      • What other business is expected to protect it's customers from themselves?

        What I want to know is the extent to which the UK Gov thinks that the business in question should spy on their customers...

        After all, you can't really tell if someone is spending too much unless you have info on their bank balance and income.

        And you won't know if they're playing too much unless you know exactly who is sitting at the keyboard at any particular moment. So they'd probably need to control the user's camera so that they

      • Are casinos required to limit the amount of time and money people spend gambling there?

        In some areas, the answer is actually "yes" if they have been diagnosed with a gambling problem. They're supposed to be blacklisted, and guests checked against the list and blacklisted along with the cheaters and such.

        Alternatively, in many areas bars are also legally barred from serving alcohol to obviously drunk people. The level of inebriation required varies by location. In a different, sometimes overlapping areas, they're required to collect vehicle keys for people who are drinking.

        Then you have the

      • by AmiMoJo ( 196126 )

        Are casinos required to limit the amount of time and money people spend gambling there?

        Why, yes. Yes they are.

        In the UK gambling establishments are expected to limit the customer's losses to what they can afford, and take steps to not allow them to get into massive debt. They pay into funds used to provide help to people with gambling addiction, and they are supposed to look out for dangerous behaviour like buying chips on credit card instead of with cash (i.e. going into debt to keep gambling).

        For video games there is a legal obligation to take "reasonable" steps to protect the players. Sinc

    • by lgw ( 121541 )

      Lots of games now have a little popup every hour that says "you've been playing N Hours, maybe you should take a break". 10 minutes to code and it makes the nannies happy.

      And there's a huge customer advocacy push going on right now over loot boxes and in-game shops in general. I have no sympathy for adults who spend too much, but adults who let their kid play the game might want a way to limit what the kid can spend. That's also pretty trivial to implement, and protects you from lawmakers.

      Given that loot

    • by tlhIngan ( 30335 )

      At your ice cream store, what measures do you take to ensure the fat customers are limited to a certain number of scoops

      In this case, it's usually the amount of money the customer wants to spend. Not everyone can spend $10 a day on ice cream (which only buys you 4-5 scoops or a sundae and something else) so it really a self-limiting problem.

      Fortnite isn't like that - it's a free to play game, so the devs really are encouraged to ensure people spend more time in the game (where more time hopefully they will

  • That's funny (Score:4, Insightful)

    by Locke2005 ( 849178 ) on Wednesday June 19, 2019 @05:39PM (#58790420)
    Their business model doesn't include controls to limit how much people spend on the game? What business's business model includes built-in limits on profitability? Do the UK politicians think people are developing games for the fun of it?
    • What business's business model includes built-in limits on profitability?

      Pretty much all highly addictive businesses have statutory responsibility to their customers that limit profitability. Bars cannot serve drunk people. Cigarette companies must pay for smoking cessation programs. Casinos have limitations in location and in some areas, have to blacklist problem gamblers. In addition, bars , casinos and cigarette vendors all refuse to serve anyone under 18. Opiod manufacturers are responsible to make

  • Says Who? (Score:4, Insightful)

    by Kunedog ( 1033226 ) on Wednesday June 19, 2019 @05:41PM (#58790434)

    Epic Games representatives were asked how it ensured users did not spend too much time or money on the game. Legal counsel Canon Pence said this was not something the company currently tracked. This was "extraordinary", said Damian Collins, who chairs the Digital, Culture Media and Sport Committee. "You're the one who has responsibility," he said.

    Ever heard of parents?

    • A politician cannot ever directly blame the parents. If parents make stupid decisions, the best a politician can do is call them "uninformed" and run an awareness campaign. Or, if the problem is such that it cannot be censored or taxed into oblivion without a huge outcry, they can shift the blame to the manufacturer. Like they did in this case.

      To the right honorable idiot Damian Collins: companies are not responsible for this stuff until you make them responsible. If you want to regulate games in thi
    • by mjwx ( 966435 )

      Epic Games representatives were asked how it ensured users did not spend too much time or money on the game. Legal counsel Canon Pence said this was not something the company currently tracked. This was "extraordinary", said Damian Collins, who chairs the Digital, Culture Media and Sport Committee. "You're the one who has responsibility," he said.

      Ever heard of parents?

      And what is obvious is that you've never been one... or even had the erm... opportunity to become one.

      You cannot monitor a teen 24/7 to ensure they don't accidentally see or do anything harmful... In fact being able to do so is a terrible idea. Teens need latitude to make mistakes in order to become functional adults. A helecopter parent who tries to prevent their precious little gem from making any errors only produces someone who cannot function as an adult on their own. A good parent raises their chil

  • ... is not to protect people from themselves, it is to protect people from the violent or fraudulant actions of others, through a police force, armed forces, and the courts.

    The government of a free and democratic people should not be sticking the government's nose in where it does not belong.

    Now how about you stop with this nonsense and and get on with delivering Brexit?

    • Nah, they actually have an enforceable case here, even on your grounds. They're targeting the company that makes the *product*, not the users of the product. That fits with "protecting people from the actions of others". They can push this through just as regulations on the products themselves, not restrictions on individuals.

  • I've never heard of a game publisher being raked over the coals like this on the implication their game is so fun is must be addictive and should be banned, presumably because it creates harms for society and the user like meth or heroin and are the creator's "responsibility." This is borderline harassment and certainly government overreach. "Our software is an expression, like speech. If you want to make crystal clear to the world that you are a failed oppressive regime that feels threatened by video game
    • by ceoyoyo ( 59147 )

      I've never heard of a game publisher being raked over the coals like this"

      Really? You could very well be too young to remember D&D being labelled as an addictive gateway to satanism, but surely you were around when Korean kids were dying in cyber cafes playing Starcraft?

    • by Cederic ( 9623 )

      the implication their game is so fun is must be addictive and should be banned

      Is that the implication? Or is the implication that the game design explicitly includes elements intended to make it more addictive, encourage further play - whether directly enjoyable or not - and elicit financial outlay from the players.

      That's certainly how many mobile games are designed, it wouldn't surprise me at all to find that Fortnite had elements of this.

      • by Chromal ( 56550 )
        Sounds like pseudoscience and innuendo.
        • by Cederic ( 9623 )

          Oh you sweet summer child.
          Lets say you're operating at the most basic level, tracking only the key metrics - e.g. https://gameanalytics.com/blog... [gameanalytics.com]

          How do you improve those metrics? Not by crossing your fingers, throwing a coin into a well and rubbing a lamp.
          https://cacm.acm.org/magazines... [acm.org]
          https://www.maketecheasier.com... [maketecheasier.com]
          https://www.cracked.com/articl... [cracked.com]

          Not that this is exactly new.
          https://www.huffpost.com/entry... [huffpost.com]

          • by Chromal ( 56550 )
            I don't see how this is substantially any different that Valve's TeamFortress2, where you can buy items, and there was no controversy there. I don't see how it's substantially different than Magic: The Gathering (the card game were you pay to play by buying more and more cards endlessly). I don't care for games that want more money from you after you've already invested once to play, but games that are fun to play and keep people coming back without pay-to-play are just good games, aren't they? Now I'm read
            • by Cederic ( 9623 )

              I've got no idea whether or how it's different to TF2, except that Fortnite has a level of scale and popularity amongst children that TF2 never achieved.

              MTG and other collectable card games (and even the sticker collections of days past - I recall school friends spending all their pocket money on football stickers) have always been a little predatory but I guess it's easier for parents to observe and intervene. Substantively I'm not sure what would legally differentiate them from loot box mechanics in a gam

  • Show up, let them yell at you, walk away.

    PARENTS hold all the responsibility here. Everyone knows it. But politicians need voters, so they will listen to some bickering and grandstand a bit to lock in some votes.

    So it goes.

    • The thing is, parents vote, and they'll probably vote for regulations that enforce parental controls on these games.

      • by eepok ( 545733 )

        Parents vote, but so do gamers. 47 percent of gamers are between 18 and 49 years old. (https://www.polygon.com/2016/4/29/11539102/gaming-stats-2016-esa-essential-facts).

  • "You're the one who has responsibility"

    Uh, maybe I'm crazy, but the end user or their parents have responsibility...

  • Who paid for the hardware the child is playing this game on ?
    Who pays for the internet connection required for the game to be played on ?
    Who pays for the electricity to power the above for said game to be played on ?

    This list goes on and on, but in no instance is a CHILD paying for any of this.

    The parents happily allow it because video games make great digital baby sitters.

    I don't blame the game designers for children's addictions any more than I blame alcohol for drunk driving.
    The fix is dead simple, the p

  • Is data protection. They have a different set of obligations to children under EU and UK regulations than they do to adults and in not identifying which is which on their platform they are entering a fairly interesting situation regarding their legal responsibilities. Given that they clearly make no efforts to verify the age of players (as stated by Pence in the hearing) they are most definitely in breach of EU data regulations.

    Of course, whether or not the UK can do anything to inspire the EU to take act

  • "Epic Games representatives were asked how it ensured users did not spend too much time or money"

    They didn't. Their duty is to the shareholders' money and making the clients' money theirs.

    No company would ever think about introducing methods and procedures to avoid taking their clients' money.
    Even barkeepers have problems with that.

    But hey, these are the people who want to leave the EU and can't figure out how.

  • Epic Games representatives were asked how it ensured users did not spend too much time or money on the game.

    "Well, since a minor's parents or legal guardian are the ones responsible for what that minor does and what they may spend, on what, and when/how often,, do you propose children become legal wards of Epic Games after they click "Play"? Who exactly are legally responsible for minors? Aren't they the ones you should be addressing instead of some foreign game company that isn't even under the legal jurisdiction of your government?"

    If I were in charge of Epic, I'd be tempted to tell them "Fine, if you're worrie

  • on most consoles and pc's these days you can track the amount of time you played and you can set limits on it.
    it's a function build into the system, people who want it, can use it.

  • It's not their job to tell peole to take a break or not spend money. God-damn nanny state fascists

  • Why is it the responsibility of the company to police it's customer's playing habits. For all the company knows, the player is a home bound billionaire whose only outlet is computer games and Fortnite is his favorite game.

    If the government wants something policed then the government should pass some laws and hire a force to police it. It shouldn't be telling companies they are responsible for what their customers' behavior

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