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PlayStation (Games) Movies

PlayStation Store Will Remove Customers' Purchased Movies (flatpanelshd.com) 164

In a move that will undoubtedly draw severe criticism, movies from Studio Canal that customers have purchased on the PlayStation Store will be completely removed next month. From a report: The legal notice is published on PlayStation's German and Austrian websites where it reads (translated): "As of August 31, 2022, due to our evolving licensing agreements with content providers, you will no longer be able to view your previously purchased Studio Canal content and it will be removed from your video library. We greatly appreciate your continued support."

In other words, customers will lose access to movies such as Apocalypse Now, Django, John Wick, La La Land, Saw and The Hunger Games that they purchased on the PlayStation Store. Not rented, but purchased.

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PlayStation Store Will Remove Customers' Purchased Movies

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  • Class Action Baby (Score:5, Insightful)

    by SuperKendall ( 25149 ) on Thursday July 07, 2022 @04:02PM (#62682018)

    If they actually termed it a "purchase" but it's really been a rental all along... well then, release the lawyers Smithers!

    • by stooo ( 2202012 ) on Thursday July 07, 2022 @04:27PM (#62682126) Homepage

      Dumb. You should have downloaded the movies instead of paying for it.

      • Dumb. You should have downloaded the movies instead of paying for it.

        Came here to post this exact thing. Ripping them off is always going to be preferable to them ripping you off.

        • This. The internet should just pirate these movies to the extent they did Metallica albums during the Napster debacle. Also, the denial of your purchased content should be vigorously pursued in court to the same extent rights holders pursued pirates. What was the going rate? $200k per infraction?
    • by fermion ( 181285 )
      What killed re order. music was perfect copies from CD. What saved it, sort of was Apple and later streaming. What saved movies was a physical format the could not be easily copied and would eventually break, get lost, or stolen. You donâ(TM)t mail in a broken CD or DVD and get a free replacement. Because all that is ever bought is a license to play the content privately.

      So no, content has never been bought. Churches found that out when the bought movies and showed them to Sunday school classes. And

      • by noodler ( 724788 )

        What killed re order. music was perfect copies from CD.

        If i look past the mobile input fail then what is left is still bullshit.
        The copying never killed the recording industry (however hard they want to convince you of this).
        The recording industry was doing fine.
        What happened was that the projected profit was not met.
        They still made ridiculous profits, mind you. Just not as good as ridiculous as they projected.
        And now that they have the power to retroactively take away the content you payed for i'm sure the profits will be back to the hideous height they were b

    • by fazig ( 2909523 )
      This is a case of licensing bullshit meets DRM bullshit.

      If corporations keep shoving this anti consumer crap down our throats we need legislation that punishes such events where purchased content becomes unavailable, by at least having the money spent refunded.
    • They can call it a purchase but if you have to ask someone else for permission each time you use a thing, you don't own that thing.

      If you don't control it, you don't own it. Any seller who tells you otherwise is lying to you.

    • by ufgrat ( 6245202 )

      Buried in the license agreement that no one read, I'm sure there's a "force majeure" type clause that leaves them fully protected.

      All media these days is "rental". You own nothing, and that's exactly how they like it. Poor George Lucas had to buy up all the copies of the Star Wars Christmas Special-- now he could just have the studios revoke the keys and remove the streams.

  • Missing word. (Score:5, Informative)

    by YuppieScum ( 1096 ) on Thursday July 07, 2022 @04:02PM (#62682024) Journal
    "We greatly appreciate your continued support, suckers."
  • No problem (Score:5, Interesting)

    by Matt321 ( 9371829 ) on Thursday July 07, 2022 @04:09PM (#62682046)
    Please direct deposit my refunds.
    • pretty much.. tack on interest and a 5% asshole tax.
      On an aside, anyone else remember when amazon did this with eBooks ...1984 to be exact?

      i have a feeling as the pushback and outcry on this kind of anti-consumer behavior diminishes, the frequency of such abuses will accelerate -- particularly as we move steadily towards less physical media and more downloading/streaming.

      i'll always have fond memories of buying video games back in the 90's. for example:
      warcraft 2, amazing box art, actual manual, and hell

      • by godrik ( 1287354 )

        i have a hard time believing games have such slim margins these kind of touches (call it fluff if you will) aren't possible anymore. i mean hell, they've outsourced their entire QA/testing department to their customers, how about passing some of those savings on guys?

        You are right. Video games have big margins and they actually do sell physical copies with arts and stuff. They call them collector editions and they tend to seel for $80 to $250 depending on how extensive the goodies are.

        • by ufgrat ( 6245202 )

          And in other news this week, Playstation Network is shutting down access to a number of old games.

      • On an aside, anyone else remember when amazon did this with eBooks ...1984 to be exact?

        This happened because the organization that was selling the book on Amazon did not have the rights to the book. Amazon also refunded the people involved, while Sony appears to not be doing so...which should be illegal. To be fair, Amazon probably should have transferred the purchase to the correct rights holder, but there may have been a price difference at play there.

        • by v1 ( 525388 )

          It seems to me like remotely disabling something that's been purchased. Whether that be a physical thing, or a right.

          This is already a known issue, if you buy lifetime rights to say, an online game for example, it's not YOUR lifetime, it's the lifetime of the game studio. The day their servers shut down you are done, and there's nobody left to sue for any sort of refund. Same goes for online activation / always-on DRM servers. We don't yet have any strong laws on the books yet that force studios to writ

  • when the day comes that I can't buy movies on disc, I will stop watching movies. Hollywood isn't capable of producing anything entertaining enough to be worth putting up with this crap.

  • Stuff happens (Score:5, Insightful)

    by stikves ( 127823 ) on Thursday July 07, 2022 @04:13PM (#62682064) Homepage

    But there is only one way to amicably solve this.

    Refund all the money.

    No way around it. If the original amount is less than enough to buy it at another service, then it should be set to that value instead.

  • Re: (Score:5, Interesting)

    by kurkosdr ( 2378710 ) on Thursday July 07, 2022 @04:14PM (#62682066)
    So, about that refund....

    The fact online movie "stores" can do this without even refunding the affected customers (not that it would be ok even if they did refund, but not even providing even a refund is a textbook case of adding insult to injury) is the reason I torrent and even stream from underground websites without remorse.

    Well, that and the fact I can't move an optical drive-equipped laptop from the EU to the US and back more than a couple of times before I run out of "region changes" for the arbitrarily defined "regions".
    • I think VLC will play play any region. At least I had no trouble playing EU CDs on my US laptop with an optical drive. It even let me choose the language.

      • I thought that region encoding, etc. was handled by the drive's firmware, not the software playing it.

        • by lsllll ( 830002 )
          AFAIK region encoding is strictly enforced through software and the actual media. There were no CD-ROM or DVD-ROM drives coded for any specific region. Now it's entirely possible that your O/S (Windows or Mac?) or the brand of the DVD player you purchased for connecting to your TV (Yamaha, Sony, etc) enforced the region encoding of the actual media.
          • Re: (Score:3, Informative)

            I'm not sure at present since its been a long while since I bought a foreign dvd
            But back during the days when you could get an american dvd release before thd one in thd local country and it was common to buy that way.
            Dvd / blu-ray drives did have region locking at the firmware level in addition to anything thd software player had. There used to be a website that released patched firmwares for different models of pc drives.
            Although that was a long time back

          • Re: (Score:4, Informative)

            by bytestorm ( 1296659 ) on Thursday July 07, 2022 @06:51PM (#62682508)
            CD-ROMs no, DVD-ROMs yes. https://en.wikipedia.org/wiki/... [wikipedia.org]
          • DVD drives are always encoded for region. Some gray market drives can be set to region 0, which in effect means they will allow playback of all regions, but that is not allowed by the license provided from the DVD FLLC.

            The software protection for DVD is CSS. It has nothing to do with regions.

        • > I thought that region encoding, etc. was handled by the drive's firmware, not the software playing it.

          It works both ways. DVD-Region locking requires a DVD firmware able to count the region changes. Many modern drives, especially from Lite-On, can be set back to non-Region Code.

          In addition the licence for the codecs requires the software (eg VLC) to also count region changes. Which actually noone cares about any more as there are no commercial licences left and VLC simply has no licence and therefore n

      • by jaa101 ( 627731 )

        I think VLC will play play any region.

        DVDs: generally yes. Blu-rays: not without a third-party library and database of disc decryption keys.

        At least I had no trouble playing EU CDs on my US laptop

        The audio CD standard doesn't provide for DRM. Sony tried to tack some on, affecting CDs played on computers which caused a scandal and they eventually backed down.

      • Just tried this with a new Mac Studio and a Samsung drive. On the Apple DVD player a region lock dialogue came up for a US DVD, but using VLC it just played.
    • by mysidia ( 191772 )

      The fact online movie "stores" can do this ...

      This is why products that require an online service for safekeeping should be a Subscription service.

      All "Purchases" are actually temporary If you never actually receive a Persistent copy of the product And are thus dependent on someone else's servers for your life of the ownership.

      What incentive Does the provider really have to keep those servers online If they are not paid to do so?

      A One-time $20 for a movie doesn't cover the Bandwidth and Upkeep cos

      • Bandwidth and storage prices decrease every year. Power breaks even (approximately, hdd density goes up, but power prices go up). Equipment needs upgrading and staff needs paying. But as long as you're making new sales on any content at reasonable volumes, legacy content should be maintainable effectively indefinitely.

        Even if all that weren't true, Playstation Store runs off the same infrastructure as Playstation Plus which *is* a subscription service. It didn't prevent this from happening.

        This is a license

    • by KalvinB ( 205500 )

      region locking on devices is just a way to sell more devices. It used to be cost prohibitive to own more than one DVD / Blu-ray Player. Now you can have one for every region you want to watch movies from.

    • The fact online movie "stores" can do this without even refunding the affected customers (not that it would be ok even if they did refund, but not even providing even a refund is a textbook case of adding insult to injury) is the reason I torrent and even stream from underground websites without remorse.
       

      Yep. Putlocker. Just...putlocker.

  • by Opportunist ( 166417 ) on Thursday July 07, 2022 @04:15PM (#62682072)

    We greatly appreciate your continued support.

    Are you just unduely optimistic or are you deliberately trying to antagonize your customers by adding insult to injury?

    • They're completely tone deaf.
    • You really need to get on youtube and look up "Ernestine Phone Operator"

      This behavior is not new.

      • You really need to get on youtube and look up "Ernestine Phone Operator"

        "One ringy-dingy"....

        Geez, showing my age, I didn't even have to look that one up.

        I remember that from Laugh In.

        • I caught it in nick at night reruns in the 80's. By then I had dealt with the phone company in PR a few times, and it was just like that. Circular logic, an unwillingness to listen, and an iron-fisted way of forcing their will on you.

          Maybe that's why AT&T got busted up 20 years after those skits were made, and why PRTC (Puerto Rico Telephone Co.) is now a memory, it's job taken over by some Mexican joint called "Claro"

          Sony also fucked theater operators hard. Anyone remember "SDDS" sound? I do. Sony

        • You really need to get on youtube and look up "Ernestine Phone Operator"

          "One ringy-dingy"....

          Geez, showing my age, I didn't even have to look that one up.

          I remember that from Laugh In.

          "Have I reached the party to whom I am speaking?". Yeah, I'm a geezer too. Sock it to me!

      • by mysidia ( 191772 )

        That might be one of the best skits of all time that is still about 100% true

        "We don't care. We don't have to. We're the phone company."

    • by Xenx ( 2211586 )
      It's a damned either way statement. They would piss people off for being callous if they hadn't. Might as well make the positive statement, because you can at least point to it and say you care.
    • this entire article/thread is just a really long winded way of saying that sudio canal films can and should be pirated at will.
      if they're okay with what amounts to stealing from paying customers, well turn about is fair play -- right?

    • by msauve ( 701917 )
      Here's a rootkit [wikipedia.org] to keep you entertained. Seems people never learn which companies are evil.
      • "Most people, I think, don't even know what a rootkit is, so why should they care about it?"

        --Thomas Hesse, President of Sony BMG's global digital business division (at the time)

    • by AmiMoJo ( 196126 )

      Statistically speaking most people who get screwed this way, and most people who swear to boycott, will end up as their customers again.

  • by superdave80 ( 1226592 ) on Thursday July 07, 2022 @04:18PM (#62682084)
    Every time I go onto one of my streaming services (Apple, Amazon), I always laugh when I see the 'purchase' option. Almost without fail, it is far cheaper to order a DVD online and rip it to a .mkv file if I really think I would want to watch it more than once. Hell, the DVD is usually the exact same cost as even the one time rental, and you actually own a physical copy of it at the end. Who actually thinks you have 'purchased' this movie when it is clearly just an unlimited rental... until it isn't.
  • by CokoBWare ( 584686 ) on Thursday July 07, 2022 @04:22PM (#62682094)

    I remember when CinemaNow died, and moved as many of the movies as it could to your Fandango account. When Fandango decided it no longer wanted to stream movies, it offered you the ability to transfer whatever you had to Google Movies... I only lost a small handlful of movies I had a purchase streaming licenses for, but appreciated their efforts.

    Sony, again, is FUCKING UP ROYALLY.

  • Yarrrrrrr! (Score:5, Insightful)

    by SciCom Luke ( 2739317 ) on Thursday July 07, 2022 @04:23PM (#62682098)
    Because of shit like this piracy will never die.
  • by Pollux ( 102520 ) <speter AT tedata DOT net DOT eg> on Thursday July 07, 2022 @04:29PM (#62682136) Journal

    Customers will lose access to movies ... that they purchased on the PlayStation Store. Not rented, but purchased.

    Wrong. Not rented, nor purchased. Licensed. Here's what it says in the current PSN terms of service [playstation.com]: 8.4. ...When you order Content from PlayStation Store, you buy a personal license to use that Content for private, non-commercial use.

    And before you think the Terms of Service said anything differently a long, long time ago, it didn't. Here's similar text w/ the same result from a Playstation Store Agreement back in 2010 [playstation.com]: 7. GENERAL LICENSE RESTRICTIONS AND TERMS: ...All content and software provided through Sony Online Services are licensed non-exclusively and revocably to you, your children and children for whom you are a legal guardian..., solely for Your personal, private, non-transferable, non-commercial, limited use.

    This is why I refuse to buy Sony or Microsoft console games now: you don't own the (physical copy of the) game. It's only as good for as long as the publisher supports it. Instead, I go on eBay and buy old console games for me and my son to play. They're just as much fun, plus I own the game, and I can play 100% of the game, since there's no extra fees for downloadable content.

    • by solidraven ( 1633185 ) on Thursday July 07, 2022 @04:51PM (#62682194)
      That doesn't actually matter in this case, their conduct in this instance could very well be illegal by EU consumer protections directives, even if it's in their terms of service. European courts have sided with customers before on disputes like this one, and I wouldn't be surprised if the EU's directive on protecting customers against misleading business practices applies here. If Sony at any point implied that you were purchasing the movie in an equivalent manner to if you purchased a DVD, then they're potentially on the hook for a pretty big refund here if someone actually pushes this all the way up the court system.

      In any case, it'll be interesting to see how this turns out, I wouldn't be surprised if Sonny tries to settle this one out of court if anyone takes up the challenge. Any verdict on a case like this would have massive implications to movie licensing rights, which a company like Sony would very much like to avoid I imagine. I'm definitely grabbing the barrel of popcorn if this one makes its way to the courts.
      • Any verdict on a case like this would have massive implications to movie licensing rights, which a company like Sony would very much like to avoid I imagine. I'm definitely grabbing the barrel of popcorn if this one makes its way to the courts.

        Yeah, you will get a coupon for $5 of PlayStation Store credit.

      • I never purchased a movie on Playstation, but have purchased a lot on AppleTV. When I click on the button, it says "Buy", not "License" or whatever.

      • Is it possible this might be the movie studios fault, or the law's fault, for not providing a non-revocable license to their movies?

        Normally when you sell then watch a DVD, you only need a license to press the disc. When you're a streaming service and your customer begins watching a movie, the streaming service has to have a license that covers time you stream the movie. Copyright law considers each of those streams a separate copy.

    • Re: (Score:2, Informative)

      by Anonymous Coward
      "Terms of service" do not override the law, and attempts to classify purchases as "licenses" have traditionally not held up in court.
    • You're right, the whole licensing bullshit is too complicated. i'll just head over to bittorrent, the stuff I download there works at least.

    • by sremick ( 91371 )

      But what about when there is no physical version available?

      There's a TV show that I'd pay serious 3-digits for a complete boxed set. That's non-existent, however... but I can "purchase" it (websites' own word) from many different online streaming services.

    • "evolving licensing agreements with content providers..."

      Yep, and you can't even count on the license staying the same after you buy it. What's the point of having a license if it changes on a whim, you can't trust it, and it doesn't actually mean anything?

      I long for the day we finally make it illegal for companies to change licenses and agreements after you make a purchase. We don't allow that to happen for contracts.

  • physical media (Score:5, Insightful)

    by Turkinolith ( 7180598 ) on Thursday July 07, 2022 @04:41PM (#62682178)
    And this is why having physical media will always have a place in my household. If I buy something I expect ownership, not a grandiose "lease".
    • I agree, except my "physical media" in the case of movies, music, and photos consist of hard drives in a RAID array.
    • by sremick ( 91371 )

      I wholeheartedly agree. But a problem arises when there is no physical version available.

      There's a TV show that I'd pay serious 3-digits for a complete boxed set. That's non-existent, however... but I can "purchase" it (websites' own word) from many different online streaming services.

  • ... a license to view the movie is probably what was purchased. The movie itself was not owned. Similar to when you buy an album (on CD or LP). You do not own the music, just the license to listen to it, and that license prohibits you from playing that music at a public performance.
  • by bumblebees ( 1262534 ) on Thursday July 07, 2022 @05:32PM (#62682326)
    And they ask why people pirate stuff. This is really ot helping your cause on the anti piracy front. If i did not buy it when i bought it i sure as hell did not pirate it when i downloaded it of the ibternet
  • by Cowardly Lurker ( 2540102 ) on Thursday July 07, 2022 @05:40PM (#62682342)

    Who in their right mind would dare to purchase another movie on the PlayStation Store?
    Who would dare to, or at least hesistate to purchase another movie from a store of this kind?

    ..which brings us to..

    Why would Sony decide they want to stop selling movies on the PlayStation Store?
    Whose benefit does Sony hope to gain by destroying consumer confidence in this type of service?
    What would make Sony scuttle their own sales voluntarily, but still pretend like they want to continue selling movies?

    • Who would consider buying anything at this store? Why do you think they will stop at movies? What would keep them from simply taking away games you bought?

  • ALL streaming content is rented. Unless it's a physical object like a CD, you don't own it

  • by sizzlinkitty ( 1199479 ) on Thursday July 07, 2022 @07:09PM (#62682546)

    Piracy has always been the answer.

  • Once again, we learn that buying something is an illusion with many companies these days. You only get the right to use it in ways that the maker approves, and they can reclaim the product whenever they wish. How long will we put up with this horse puckey?

  • sorry, they didn't purchase the movies, they licensed a copy for their use, a copy that probably has in their contract that they can remove your right to view it for pretty much any reason

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