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Upcoming Call of Duty Has Annoying Phone Number Verification Requirement (theverge.com) 167

Call of Duty: Modern Warfare II will require players to register with a phone number on Battle.net to play the game, in order to make players responsible for their actions. The game is set for release later this month on October 28th. The Verge reports: It's a repeat of the practice that caused issues for Overwatch 2 players last week, PCGamer reports. A Battle.net support page lists the upcoming CoD shooter as one of its three games that "require that you add a phone number to your Battle.net account" to play, alongside Overwatch 2 and 2019's Modern Warfare. The phone verification system, which Activision Blizzard calls SMS Protect, is meant to cut down on toxic behavior from players, preventing them from creating endless new accounts to evade bans or to cheat. "Limiting the number of free accounts that a single person can create helps keep players accountable for their actions and, in turn, reduces toxicity and cheating and ensures a positive community experience for all players," Activision Blizzard's support page reads.

The problem is that SMS Protect is designed for text-enabled mobile phones, and doesn't treat all phone numbers equally. A separate Battle.net support page notes that "mobile phones with prepaid plans may not work with the phone notification service." It also doesn't work with VoIP numbers. That restricts the service to players with postpaid cellular plans, which may not be affordable or easily accessible to many players around the world.

Requiring players to provide a phone number isn't new (Dota 2 and Rainbow Six Siege both require them for ranked play) but there haven't been widespread reports of problems with prepaid phone plans with these previous implementations. One player we spoke to was blocked from playing Overwatch 2 when they entered the same number they'd used to successfully play Dota 2 for years. It's unclear whether Activision Blizzard's phone number requirements will apply equally for Modern Warfare II players across both Battle.net and Steam, given the game is available across both PC digital stores.

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Upcoming Call of Duty Has Annoying Phone Number Verification Requirement

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  • by rsilvergun ( 571051 ) on Monday October 10, 2022 @06:54PM (#62954711)
    that was the real kicker. If you can run Modern Warfare II you probably can access a phone (though it sucks if you've got to ask a parent) but locking out the pre-paid phone users was a dick move.

    It's not like a PS4 or PC that can run COD is pricy. Lots of broke ass people's only pleasure is video games. They're *cheap*. I can score a used PS4 for $150 bucks, hook it up to a $50/mo internet connection and I'm set (and no, $50/mo is not a lot of money, old fogies here on /. forget what 20+ years of inflation means for the price of internet).

    I know, I know, go play another game. But if you're friend groups on COD and you're left out because you hit hard times that ****ing sucks.
    • by Lohrno ( 670867 )

      Get better friends! :D

    • A lot of people have prepaid phones, because they're just a better deal in the US. If they want to be cunty about verifiying ID, can't they use some other mechanism like requiring a credit card or a scan of an ID card?
      • by ls671 ( 1122017 )

        The VOIP number I have for SMS doesn't work either on some sites.

        Since I don't follow games much since crysis I guess, I thought this was a dupe. Are we going to get a Slashdot article for every game and site that requires a cell phone and rejects pre-paid and VOIP phone numbers?

        • COD is the biggest modern game franchise outside of Pokemon (and I guess Tetris and Mario, though i wouldnt count either as exactly "modern" as products of the 80s). Its not just "any game".

          As the 700lb gorilla in the room, what COD does affects the entire industry.

          • Or stick with your principles, vote with your wallet, and refuse to purchase the game with these restrictions. If sales tank because of this feature, it will quickly be removed.

            If everyone just whines, knuckles under, and accepts this "DRM via SMS" then you have nobody to blame but yourselves.

            --
            Square Enix removing Denuvo software [nme.com]

      • I have been using pre-paid AT&T for many, many years. It's cheap and reliable. I buy a new phone outright every so often and transfer the SIM, it has always worked.

        I also have it in my Battle.net account and it works as an SMS protect number for other Blizzard games. I have never, and will never play CoD though, so YMMV.

    • by mysidia ( 191772 ) on Monday October 10, 2022 @07:43PM (#62954829)

      but locking out the pre-paid phone users was a dick move.

      This "phone number discrimination" is nuts and really ought to be made just outright Illegal as it would be already Illegal for a regulated Telecom to refuse to route/accept traffic to/from numbers "because it's linked to a carrier POP believed to be serving VoIP", etc, and breaks things for a ton of people, Especially people who for whatever reason want or have to be on a different phone service than the majority..

      First of all they really have no idea what type of Phone you actually have from the number, because Phone numbers can be ported from the provider originally assigned.

      All they CAN be doing, basically, is know what provider the number was originally allocated for and pay a service to query the LRN database+NPAC which exist for the sole purpose of directing providers how to route a call and bill, as well whether it's Landline or Mobile..

      These databases exist to support call routing and only identify whether a number is "Landline" or "Mobile" - Not for the purpose of identifying extraneous details about a phone number like what "Kind of service" it is.

      There is No "Prepaid" flag - A phone's billing plan has nothing to do with the routing, and there's nothing to query in the database to say a Line is Prepaid or VoIP; They are clearly assuming numbers routed to certain carriers' phone service providers' phone switches (Network Id) are VoIP, And some of the largest providers may Discriminate against VoIP and Prepaid by servicing those numbers on different equipment (Different Network Ids)

          But there's not Officially a distinction. Various carriers provide BOTH VoIP and traditional POTS or both Postpaid and Prepaid off the same switch or network Id, and then there's no way to even tell the difference. Thus they're probably end up blacklisting a Lot of Legitimate mobile numbers as "VoIP", because they don't care and just call it all VoIP if there's a chance that it might be, And the Network databases were never intended to be used to facilitate something this crazy as discrediting some phone numbers - Which are functionally the same as any other phone number.. A VoIP phone number does not fail to be a phone number: And It should be noone else's business what kind of technology they utilize to connect and access their phone service, other than the customer and the customer's service provider.

      • A lot of sites refuse to accept a google voice number, on the basis that it could be used for dodging identity verification. Except mine is associated with my google account, which is associated with my name, which means that it's actually better tied to my identity than my phone.

        My phone is prepaid, the VZ $35/mo plan is more than adequate for my needs. So a lot of these fucks won't accept it anyway.

        Lucky for me I care less and less about online play, because I don't enjoy hanging out with griefers.

      • by havana9 ( 101033 )
        The fact a phone number is post paid or pre paid is an accounting distinction, unrelated to the type of connection or number. I have a VoIP (technically VoATM) number that looks like a POTS number and for all purposes is considered a landline, and is VoIP because I've fiber. I have a pre-paid contract for data and voice calls to other landline-looking phones, but is postpaid for mobile-looking phones and call abroad. For mobile phones in the old days all contracts were postpaid, but nowadays most are prepai
        • by mysidia ( 191772 )

          The fact a phone number is post paid or pre paid is an accounting distinction, unrelated to the type of connection or number.

          Exactly... It is Unnecessary, superfluous, causes problems, And does not help with what they're trying to do.

          Prepaid numbers require Identification to get these days just like Popstpaid.

          Not only that but "Postpaid" phone users can still recycle their numbers - probably even Faster than prepaid users... As long as the customer is willing to pay for an extra line, that can s

      • by AmiMoJo ( 196126 )

        It's unnecessary for what they want to do anyway. It costs players money to get those numbers, and all the "free" SMS services will quickly have all their numbers used up by trolls. That's enough to discourage bad behaviour and make prepaid/VOIP a largely non-functional work-around.

    • by 140Mandak262Jamuna ( 970587 ) on Monday October 10, 2022 @07:55PM (#62954859) Journal
      Poverty is highly and positively correlated with fertility rate. World's poorest countries have highest population growth and richest countries have low population growth. Its even more striking if you go down to the demographics level. The Parsis [wikipedia.org] are one of the most successful and affluent demographics of India. They have the lowest fertility rate, 0.6 per woman of child bearing age. ,p> So there is sufficient data to show that "broke ass people's only pleasure is video games" is not correct.
      • Re: (Score:3, Insightful)

        by rsilvergun ( 571051 )
        Wow, what an incredibly mean-spirited thing to even think let alone say. Were you trying to be funny because you weren't...

        You even went to the trouble of looking up some statistics to try and justify what you said and put the mods off track. You've got to know that the reason poor people have a lot of kids is because they don't have access to birth control and they have patriarchal societies that limit women's options and turn them into baby factories. Also they tend to try to have a lot of kids becau
        • Chalk it up to my deafness to dog whistles.

          Poor people having lots of babies seems to be a dog whistle to disparage blacks in the USA. (based on some trolly replies). Sorry I was not sufficiently clued in.

        • What I got from it...is the "broke ass people", if they can't afford anything else, can and do fuck for entertainment.

          Didn't seem mean spirited to me...?

      • ... positively correlated with fertility rate.

        Closer to home, I've noticed that homeless women have mobile phones and sexual lubricant but not condoms: It's not always a matter of cost, it's a matter of education and lifestyle, and the priorities that brings.

    • by gweihir ( 88907 )

      Obviously not. That would defeat the purpose. Why is this question even asked? It is dumb.

    • My T-mobile prepaid plan supports text messages, one message is billed as one minute of talk - how dumb of a plan do you have to be on that doesn't do text messaging? The plan costs $10 per year (grandfathered in old plan that once you add 1,000 minutes you only need to add $10 worth to extend expiration out to a year). It doesn't include data, but Wifi is always close enough when I need it.

      Mom's prepaid Tracphone also did text messages.

      I think Verizon Fios Digital voice counts as VOIP - but do they e
  • fuck blizzard (Score:5, Insightful)

    by _0x0nyadesu ( 7184652 ) on Monday October 10, 2022 @06:57PM (#62954723)

    Even if this shit worked (it doesn't) does anyone really believe that banning a 15 year old's phone number for LIFE from an videogame is an appropriate and proportionate response and that this isn't just a scam to extract phone numbers from customers?

    Blizzard. From the bottom of my heart: Go. Fuck. Your. Self.

    • ban 867-5309!

    • by dbialac ( 320955 )
      And not only that, how am I supposed to find out who fucked my mom?
    • Don't forget they're soon to be Mickeysoft. They're already a corporate money zombie, neither Blizzard nor Activision have resembled their original selves for well over a decade.

    • by gweihir ( 88907 )

      that this isn't just a scam to extract phone numbers from customers?

      Not in Europe. The GDPR forbids using data collected for other purposes than stated. And they will not get permission from the players for other purposes. They may try though.

    • Well hearing some of the foul and graphic tantrums coming from those kids with explicit verbal content that is shocking even in this day and age, I can see why they are banned in this manner. The little tyke will then learn why it's not a good idea to threaten across state lines to kill and rape the other player's family and burn that person's house down.

      They should also ban the parents' streaming service accounts for raising a kid to become a potential and psychotic mass murderer.

      Unsorry that this is the u

    • by AmiMoJo ( 196126 )

      Lifetime bans will get them into trouble when the phone number is recycled.

    • Once a cheater always a cheater. Good riddens. The cheater can just get a new number.
  • Chain reaction (Score:5, Insightful)

    by devslash0 ( 4203435 ) on Monday October 10, 2022 @07:01PM (#62954731)

    - First, they will ask you for a phone number.
    - Then, they will define their own rules of what is considered acceptable behaviour, which in practice means adults being bound by silly rules of children-safe policies.
    - Then, they will punish you from any deviation of the rules, and while doing so they will lock you out of the entire account, including all your other games.

    • The big problem comes when you buy games which require online play to play parts of them. If you expect to really own a game, don't buy games like that. I "bought" GTAV knowing that it would have a lot of the game available only when internet connected and it definitely has still sucked. Sometimes the game just doesn't bother to connect, nor will it fail. This is the kind of quality I have come to expect from R*, but it still rankles.

    • then they will get an big change back for each game that you lose access to

    • Already happened [wikipedia.org] in 2019.

    • - First, they will ask you for a phone number.
      - Then, they will define their own ethical rules of who they are allowed to sell that phone number to.
      -Then they will ignore those rules and sell your number to whoever has cash.
      - Then, they will deny that they sold your phone number

      • Your phone number is already in every major database. Request your free yearly LexisNexis report. Also check sites like fastpeoplesearch.
    • It is already crap. They really need a kick ban system that gives people an way out of teams that don't mesh. Currently the way the blizzard system is set up, even before the phone number requirement, is that you are expected to keep your mouth shut if you are on a team where people refuse to play for the team. You have no way out of that situation. You can't quit without eventually getting penalized. You can't talk smack to the asshats that refuse to play for the team without getting a ban, and you can't k

    • by dnaumov ( 453672 )

      - First, they will ask you for a phone number.
      - Then, they will define their own rules of what is considered acceptable behaviour, which in practice means adults being bound by silly rules of children-safe policies.
      - Then, they will punish you from any deviation of the rules, and while doing so they will lock you out of the entire account, including all your other games.

      Of course, that's the entire point, duh - keeping users responsible. If you don't want to behave responsibly, that's great, just don't expect to keep access to their games and to be able to continue ruining the games for others. It's great. FINALLY.

    • Glad my heyday of gaming is over.

      My crystal ball says in 20 years all games will be video stream only and you will be banned because someone does not like your face. Bye by mods, bye bye anything that falls out of the overseers' vision of the user experience.

      And welcome back, says the big mainframe. You may submit your punch card deck to the operator, and pray he or she does not lose or mangle your deck as you wait 5 hours for the printout from your program.

    • Their playground, their rules. If you don't like it don't give them money.
  • Sandbox from hell (Score:4, Insightful)

    by devslash0 ( 4203435 ) on Monday October 10, 2022 @07:12PM (#62954761)

    IMHO, modern games have become unplayable for competitive adults. Game creators currently care more about having child-safe, play-nice environments which can bring them profit while keeping them out of trouble with media and/or regulators, than the actual enjoyment of the game by players.

  • Google Voice can send and receive text messages.
    I think I just found a way around their incredibly well thought-out "security".

    • They block numbers registered to GV, VoIP providers, and (in some cases) pre-paid cell accounts. The latter really fucking stinks, since post-paid cell service in the US is a rip-off (T-mobile prepaid costs me $25 per month and is very adequate for what I use it for -- postpaid plans would cost me twice as much).
  • "... players responsible for their actions."

    Ha!

    Players who want to be irresponsible will just sign up a burner number and if they are called out on anything, they will discontinue the number and get a new one.

    In practice, the only thing that this additional contact information will be used for is as a new vector for later marketing efforts.

    Also, even *if * they somehow promised to not use the info in that way (a promise I would view with great skepticism), by having that contact info, that is more

    • I think you may want to hone your reading comprehension skills a little. The article says that they are going to attempt to filter out burner phone numbers. Carriers usually have separate, pre-allocated ranges for pre-paid and paid-monthly customers and these ranges are very easy to find online.

      • "Please, Mr. Telco, I get harrassed by bullies, give me a new phone number".

        Doesn't work in your country? Works great here.

      • by mark-t ( 151149 )

        Yeah, it says that. It's bullshit.

        There is no technical way for them to tell that some arbitrary number that they are sending a SMS message is associated with a prepaid account without at least involving the cellular network provider that person deals with What incentive do cell providers have to cooperate with Blizzard?

        • "Hmm, it seems you have a lot of abusive players (not really) who signed up to our (insanely popular) service using your allocated numbers, and it's become so much of a problem that they are switching to your competitor because we have blanket banned your allocated #s. But we are willing to make a deal with you..."

          • by mark-t ( 151149 )
            What is this "allocated numbers" crap? Any cell provider I've heard of allows you to migrate any phone number over to a 100% prepaid plan. There is ordinarily no way that Blizzard can tell that a phone number is prepaid or not simply by knowing the number unless they happen to know which provider it is, and obtain their cooperation. And since every cell phone provider I've heard of for at least the past decade provides wireless number portabillity, there is no legal way to know simply from the phone num
            • by mark-t ( 151149 )
              Blargh... rereading what I wrote there, I said 100% prepaid, and that technically isn't true... usually the plan is to offer a small fixed amount of use (say 60 minutes or so and 100 text messages, for example), and you pay more only if you go over. The fixed monthly cost is on the order of 2 or 3 dollars per month, so cheap enough that if you are factoring in the cost of a regular cell phone plan that you are having your burner number forward to, it's all but unnoticeable.
  • 1. Shut down the company
    2. Congrats on the accomplishment

    Seriously though, with competition comes the cheaters, the toxic players and the pay-on-the-side-to-win players. Somewhere in between the majority of those bad apples there are some trying to have fun, playing closed games with friends and away of public eyes. And those are the few ones that would miss the game. All others would just migrate to another platform to resume the cycle of being cheaters, toxic and more cash than skill to burn.

    • You seem to be confused. Cheaters and a lot of the "toxic" players (griefers and such) are there to have fun too, they just have a different definition than you do. The rest of the "toxic" players are mostly just people who talk trash, which might be an issue in a kid's game but shouldn't be a problem in a competitive "shoot you in the fucking face" game. But kids are a big slice of the gaming pie, so these companies make a big deal about removing abusive language as if that's somehow worse that their murde
      • Its wild that you think "Adult" means OK with some deranged 14 year old calling me a "fag" or whatever.

        Heres my "how to be an adult on the internet" test;- What would be the outcome of the thing your about to say online being said in a crowded bar. If that thing is likely to lead someone to push your teeth into the back of your neck, then no its probably not an OK thing to say on the internet either.

        Because I actually dont define "adult on the internet" as perpetual adolescence.

    • You forgot
      3. Suddenly lock out the employees from the office building next work day morning and mail them a $5 coupon for Arby's
      4. Take the money and run, or take all of the copper wiring and run (depending on how much profit made)

  • by devslash0 ( 4203435 ) on Monday October 10, 2022 @07:46PM (#62954835)

    Mobile networks get allocated a specific range/prefix of phone numbers. What some people don't realise is that phone numbers which are not used for a while get disconnected and eventually recycled, put back into the pool of available numbers. Many times, these numbers are still linked to the previous owner's accounts. A quick Google search tells me that in the US alone carriers recycle about 100 000 numbers a year. It is therefore not that uncommon to get allocated a recycled number.

    If other online services follow suit and the trend to require a mobile number accelerates, we may end up with mobile number pools being exhausted way faster due to desperate users trying to find a phone which is not banned with a particular service, and the chance of getting X different online accounts to work on the same number may become equivalent to winning a lottery jackpot.

    • by gweihir ( 88907 )

      Blizzard will know that and will have some way to deal with that in place. Probably wioll not work that well initially, but there is no way they are not prepared for this in some way.

      • You really think that? How many things in history have been implemented without even remotely pondering the implications? And I'm not talking about trivial shit like computer games here, from water rationing that led to more water consumption to the infamous bird killing spree in China that led to more pests killing crops instead of fewer seeds being eaten by birds.

        • by gweihir ( 88907 )

          You really think that?

          Yes. Because they know it is controversial and they know it must work to be allowed to stay in place. For example, they will have gotten independent evaluation for this.

    • I have a separate phone for work and the number assigned to that phone belonged to someone with someâ¦interesting proclivities that have provided the occasional bit of hilarity.

      I will get random texts from time to time for the prior owner asking if I want to RSVP for events and parties that may or may not be questionable in nature, price quote requests for cabinet installations, golf outings, and random pictures of heavy equipment on trailers. I am not sure if the first and last things are related

  • A separate Battle.net support page notes that "mobile phones with prepaid plans may not work with the phone notification service." It also doesn't work with VoIP numbers.

    And how does Activision know if a customer's phone number is pre-paid or monthly? Do phone companies hand that information out to any third parties that ask for it? It sounds like a privacy violation. Do all phone companies do this?

    • by gweihir ( 88907 )

      That will be in the metadata. Probably part of the payment info, i.e. you needs to send an SMS to get that information.

  • by UnknownSoldier ( 67820 ) on Monday October 10, 2022 @07:59PM (#62954867)

    Blizzard 2018: Do you guys not have phones?
    Blizzard 2022: Do you guys not have postpaid phone plans?

    /s

  • I love how all the gamer gaters were scared children lashing out with rape threats because the women were going to take away all their games (because of feminism), but it's always been the white men in suits making decisions based solely on how much money they can squeeze from you.
  • I bought a new gaming PC the year before last with a 2080Ti, and unbeknownst to me, Nvidia started releasing their Nvidia Control Panel only via the MS Store, which required a Microsoft Account.

    So I held my nose and created one, just so to download the software, at which point I promptly logged out of my "Microsoft Account".

    I did absolutely nothing else with the account, and was logged in for somewhere between 30-90 seconds.

    Seven days later, I got a notice that my Microsoft Account has been suspended, via t

    • I bought a new gaming PC the year before last with a 2080Ti, and unbeknownst to me, Nvidia started releasing their Nvidia Control Panel only via the MS Store

      I have the nvidia control panel on my Windows 8 install, without using the Microsoft store, and I installed it this year

    • by _merlin ( 160982 )

      I bought a new gaming PC the year before last with a 2080Ti, and unbeknownst to me, Nvidia started releasing their Nvidia Control Panel only via the MS Store, which required a Microsoft Account.

      This isn't true - it's a free download from the Windows Store and doesn't require signing in at all. You can dismiss all the prompts to log in with an MS account and just install it on Win10 Pro.

      • by Ormy ( 1430821 )
        You don't even need the MS store. I cleaned all Nvidia drivers off my Win10 machine before I installed 'slimmed' drivers (telemetry and other bloat already removed prior to installation) and afterwards I noticed the control panel was missing, then I realised MS expect you to install it from the MS store, which I don't have. After a bit of headscratching I figured it out, can't remember exactly but it had something to do with an .appx file I downloaded and the powershell.
  • by gweihir ( 88907 ) on Monday October 10, 2022 @11:04PM (#62955141)

    Some form of more persistent ID is needed to get the cheating assholes that ruin everything under control. At the moment it is far too easy for them to get back in the game. Compared to the effects of their actins, the annoyance from the phone number verification approach is very minor.

    • It's a game. Why do people take it so seriously that cheating bothers them?
      • by gweihir ( 88907 )

        It is my time. The most important thing I have. If somebody ruins that time for me by cheating, I take that very seriously.

        • by Ormy ( 1430821 )
          I agree with taking it seriously, if you're a high-level player you will usually get matched against the cheaters. But trying to find more creative ways to ban them is never going to work long term, for the same reason that MPA asking ISPs/DNS to block pirate sites will never stop piracy. There needs to be a change to the matchmaking or gameplay to reduce the incentives to cheat. For example if the game can detect cheaters, just make sure they ONLY get matched with other cheaters and never with real play
      • People that don't understand how cheaters effect the game probably are the ones that connect to a game and just sit there in a corner and chat about the weather. I guess if you aren't there to actually play the game then sure, cheaters don't matter.
    • Credit card, one cent money transfer, why only one way?

      • by gweihir ( 88907 )

        Credit card, one cent money transfer, why only one way?

        Would be fine with me, but likely some people would scream even louder. For example, with that $00.1 transfer, Blizzard would also get the Name of the user, which could be argues is more sensitive than the phone number.

        But It think the main shortcoming is that credit card does not double as 2-factor-authentication for log-ins and Blizzard has had a lot of issues with hacked accounts. They handed out hardware authenticators for a token fee ($5 including shipping, if I remember correctly) for WoW before peopl

  • And went prepaid. And I have no desire to go back to a contract ever. Activision is being very anal restricting prepaid numbers. I'm sure that there are some players buying burner phones for this but they are in the minority, and they are either running some in game scheme, or maybe they belong in the mental ward.

    OTOH I can understand Activision banning some VoIP numbers because many of the companies are shady fly by night operations that are widely used for all kinds of abuse.

  • by sabbede ( 2678435 ) on Tuesday October 11, 2022 @07:32AM (#62955855)
    That's really all this is, and while I'm used to people complaining about MFA, it is still stupid to do so.

    And really, are we to believe there are so many people out there with high-end consoles or gaming PCs, but not a cell phone? No, this reeks of "I want to cheat, stop trying to stop me."

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