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Microsoft XBox (Games)

Microsoft Reverses Decision, Employees Will Still Get a Free Xbox Game Pass Ultimate (theverge.com) 86

UPDATE (6/4/2023): Microsoft has changed its mind, the Verge reported Friday, and now will continue giving a free Xbox Game Pass Ultimate to most of its 238,000 employees, according to an announcement from Xbox chief Phil Spencer.

Earlier reports had suggested that Microsoft was removing the free Xbox Game Pass Ultimate benefit — and some employees weren't happy about it. From the Verge's earlier report: Sources familiar with Microsoft's plans tell The Verge that the company started informing employees this week that in January 2024 the free Xbox Game Pass Ultimate benefit for permanent Microsoft employees will no longer be available. I understand that Xbox employees will continue to keep the benefit, but the vast majority of Microsoft employees who aren't part of Xbox / Microsoft Gaming will see the benefit disappear next year.

Microsoft employees will be able to purchase a discounted 12-month Xbox Game Pass Ultimate Subscription at the company's internal store. Some Microsoft employees have taken to the company's internal messaging platform to voice their objections about the benefit being removed. The employee posts even prompted Xbox chief Phil Spencer to respond, noting that he wasn't aware of the changes and is looking into the situation.

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Microsoft Reverses Decision, Employees Will Still Get a Free Xbox Game Pass Ultimate

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  • by rsilvergun ( 571051 ) on Friday November 03, 2023 @11:52AM (#63977136)
    they're really short on cash, what with spending $70 billion dollars buying Activision and all. I'm sure another large scale round of layoffs will fix everything though.
    • Re: (Score:1, Interesting)

      by Anonymous Coward
      But wait .... it gets better:

      The employee posts even prompted Xbox chief Phil Spencer to respond, noting that he wasn't aware of the changes and is looking into the situation.

      According to Wackypedia: "Phil Spencer is the CEO of Microsoft Gaming. He is currently the head of the Xbox brand and leads the global creative and engineering teams responsible for gaming at Microsoft."

      And yet, somehow, he is "not aware" of this change and is "looking into it".

      On the positive side, he gets paid $10 million a year to not know what is going on in the department that he is supposed to be running.

      • And yet, somehow, he is "not aware" of this change and is "looking into it".

        Isn't it funny? We would all be fired, if we pulled that bs. This ass clown is openly incompetent and a liar. All he needs is to bankrupt a casino and he could be US president.

    • by Kisai ( 213879 )

      How you know a company is failing:
      - They don't have 24/7 hours
      - They don't have 27/7 cafeteria for their staff AND outsourcers
      - They don't have a break room
      - They cut absurd benefits, this can range from free soda in the vending machine to free coffee/tea in the break room.

      • - They don't have 24/7 hours
        - They don't have 27/7 cafeteria for their staff AND outsourcers

        Uhhh what? Why would you have a24/7 hours and 24/7 cafeteria? Just go home at 5 or whatever.

        • I questioned a power structure, and like all right wing trolls this upset him. That's the fundamental aspect of the right wing. People and organizations above you on any given hierarchy are inherently better than you, people & orgs below you are inherently worse.

          It goes all the way back to the French Revolution when the Monarchists sat in the right wing of the legislature. The key characteristic of the right wing is complete deference to authority. So they get miffed when it's questioned and (awkwar
          • Authoritarianism is not a right or left concept. Both wings have authoritarianism.

          • LOL you think the left doesn't have authoritarianism? How does the right wing's love of power limiting rights fit into your imaginary world?
          • by gweihir ( 88907 )

            Indeed. Basically all right wing people are authoritarians. Makes them bad people and a force of destruction. Most are too mentally limited to figure that out though.

      • - they use their monopoly in another space (or two) to buy out their competitors to the extent where they're almost the only company in some spaces to work for, and then use the lack of bargaining power employees have to pay them like shit....
  • I would like to know what the justification was to removing a company perk like this. This move would discourage loyalty. It would be one thing if it did not exist before and they never offered the perk but to remove it without an explanation will make employees unhappy.
    • I would like to know what the justification was to removing a company perk like this. This move would discourage loyalty. It would be one thing if it did not exist before and they never offered the perk but to remove it without an explanation will make employees unhappy.

      Exactly. Loss aversion will make the response stronger than the actual value to the employee; even though it is a taxable benefit and thus not fully "free." I suspect even some of the ones who never used it will be upset. It boggles my mind that they would do such a thing, especially when the actual cost to the is zero.

      • by Paxtez ( 948813 )

        The cost isn't zero, this perk does cost them money. The venn diagram of "people who work at Microsoft" and "people who would pay for the best game service" aren't two circles, there is going to be significant overlap.

        I agree that this isn't a good idea. If only for the bad press.

        • That isn't even the limit of the cost. You still need the servers for the employees getting the free service.

          On the other hand, I could probably play it as less "perk" and more "test group" for tax purposes. Basically, give the employees an elevated ability to report bugs and outages and such.

          Basically, by tying it to "quality control" or "product awareness" or such, you take it from a perk/benefit to a extra duty.

          • I'm ex-MSFT and still able to access the company store. We are talking about a benefit worth around $20/year. There is definitely an internal way to report bugs from different teams. Sometimes you can even just create tickets in the Azure DevOps project if you find it.
        • by cob666 ( 656740 )

          The cost isn't zero, this perk does cost them money. The venn diagram of "people who work at Microsoft" and "people who would pay for the best game service" aren't two circles, there is going to be significant overlap.

          I agree that this isn't a good idea. If only for the bad press.

          I agree that the actual cost to Microsoft isn't zero, but it can't be very significant on a per employee basis. Also, I have to wonder if anyone actually did an analysis comparing number of employees that are eligible for this perk against number of employees that actually use it on a regular basis (not including the X-Box teams because they are keeping the perk) to try and gauge how many potentially pissed off employees they would have, or if some savings pillar group said we could get X 'extra' revenue i

          • by Paxtez ( 948813 )

            The silliness of this makes me think there was something more significant / interesting in the background, like someone was caught reselling / sharing the GP account.

            I could see Susan the secretary shared her MS account credentials with her nephew or something to give him Gamepass, but then now he can access the company slack (err teams?) or confidential things.

        • The cost isn't zero, this perk does cost them money. The venn diagram of "people who work at Microsoft" and "people who would pay for the best game service" aren't two circles, there is going to be significant overlap.

          I agree that this isn't a good idea. If only for the bad press.

          I agree it's not zero, and probably should have said the marginal costs are near zero; however considering it has some 120 million subscribers and MS has what, 300K employees, I doubt the cost is anything but a rounding error.

          At any rate, their actual cost vs the impact on employees is likely much less for the former than the latter.

    • by HBI ( 10338492 )

      Translation: someone internally in Microsoft decided to inter-division chargeback the cost of the perk, so they eliminate it to avoid the chargeback. Phil Spencer probably really did have no idea.

      Microsoft's benefits are rather rich. The ludicrously small incremental cost probably didn't do anyone harm. They give free MSDN subscriptions to the employees, which cost far more, as they include free Azure consumption.

    • by e3m4n ( 947977 )
      Loyalty? Who needs that when the big 7 have an agreement to not poach employees? You either continue working for MS/Apple/Amazon/Oracle/Google or you learn a new trade. You are their locked in slave to do as they will. Your happiness is the last thing they give a fuck about.
      • by gweihir ( 88907 )

        There is no need to work for a large company. In fact it may be preferable to not do that. Of course, the smaller the company you work for, the more real your claimed skills need to be.

  • > informing employees this week that in January 2024 the free Xbox Game Pass Ultimate benefit for permanent Microsoft employees will no longer be available.

    Is Microsoft that hurt for cash or subscriber numbers they need to pull this?

    • I would say newer executives are in charge who are focused at looking at benefits in terms of absolute pennies rather than any other tangible benefits. For example, some workplaces offer free coffee and others do not. It would be a cost cutting measure to remove free coffee. However, the question not asked is there ramifications. For example will productivity fall because workers are no longer caffeinated?
  • They're taking away a benefit that costs them effectively nothing, for basically no other reason than to try to claw back some of their employee's salaries as revenue. It's not like Microsoft is actually hurting for money, this is just a blatant cash grab because they can.

    Greed is out of control.

  • That's all it costs. Yeah it's kinda lame but it's better to focus on bigger things like . . . when's my next pay raise? Plus apparently they can buy at a discount. Of course the opposite is also true: it costs MS virtually nothing to offer this service for free to its own employees. Removing it as a perk is petty and useless.

    • by Hodr ( 219920 )

      Why would you think it costs them nothing? They have to license the overwhelming majority of the content from non-Microsoft publishers, and those publishers are unlikely to agree to give freebies to Microsoft's employees.

      As was mentioned earlier in another post, the accounts are probably internally charged to department overhead and some pointy head decided they didn't like sending a bunch of money every month to the Xbox gaming division and made a stink.

    • by gweihir ( 88907 )

      Reminds me of when Credit Suisse cancelled the free coffee for employees. That was probably the beginning of the end...

  • Amazing (Score:5, Insightful)

    by TwistedGreen ( 80055 ) on Friday November 03, 2023 @12:01PM (#63977164)

    What a shit thing to do! It's not like it's a real cost. Are they expecting their employees to just say "oh well, I guess I have to pay my employer for the privilege of playing their games now." That's just awful for morale and dogfooding.

    • The bean counters who thought this up probably cost the company more money in toilet breaks annually than how much this is realistically going to save them. I wouldn't be surprised if this is due to some interdepartmental dick waving.
    • by Hodr ( 219920 )

      Most of the Game Pass games are not Microsoft games but rather licensed content. Microsoft used to provide not-for-resale while sleeve versions of their games to employees (I had a huge stack and I think the only one I ever played was Age of Empires) and probably still do, but they wouldn't be able to pass out copies of other companies products for free.

      • by brunes69 ( 86786 )

        Even at full retail price Gamepass Ultimate costs 70 bucks per year. In the overall scheme of compensation for a Microsoft employee it's a rounding error.

      • by tlhIngan ( 30335 )

        Most of the Game Pass games are not Microsoft games but rather licensed content. Microsoft used to provide not-for-resale while sleeve versions of their games to employees (I had a huge stack and I think the only one I ever played was Age of Empires) and probably still do, but they wouldn't be able to pass out copies of other companies products for free.

        The cost of Game Pass Ultimate is $17/month. That's $204 per year. Probably the yearly subscription fee is less. And that's the price you and I pay as norma

    • What a shit thing to do! It's not like it's a real cost.

      I doubt that it's not a real cost. Microsoft has to pay licensing fees to the makers of the games included in the pass, and I'd expect those fees to scale with the number of passes.

      • Does anyone know how these actually work? I always assumed they just pay a flat fee to each publisher for each aging shovelware title they add to the library, maybe more if they add an older AAA title. Do they actually pay per activation?

    • by e3m4n ( 947977 )
      It worked for Neflix/HBO/Amazon and all the other streaming services. Threats of leaving turned into billions in revenue. You genY and GenZ apparently are all talk when it comes to threats of lost business. Juat about every industry is sticking it to their customers and watching them beg for more.
    • It's not like it's a real cost.

      Of course it's a real cost. It's a far lower cost than the sticker price, but a cost none the less. I suspect they will use the piracy argument of it being a lost sale. Since you can't sue your customers anymore maybe you can claw back some freebies you give out instead.

  • The infrastructure is already there so adding a few thousand "free" accounts can't really cost Microsoft anything but it is a tangible perk for the employee. If they are going have to pony up for an online game subscription, there are plenty of alternatives the employees can migrate to...

  • Microsoft only makes $547 million a day. Gotta save those pennies and dimes you know.

    By the way, I've heard ruthless and cruel layoffs around the holidays beef up that bottom line too. Disney has quite a bit of experience if you need help.

    Assholes.

  • ...MS will make them use Windows 11.

  • If they stop playing, they might reflect on where their career went south.

  • What are grown adults doing playing kiddie games? You work for MS. Play games on a real computer.

    I think this is great. They can see who is crying then fire them since they still play kiddie games and are possible child molesters.

    • XBox game pass also covers PC games.

      https://www.xbox.com/en-us/xbo... [xbox.com]

      Play hundreds of high-quality games solo or with friends on console, PC, or cloud. There’s always something new to play with Ultimate.

    • What are grown adults doing playing kiddie games? You work for MS. Play games on a real computer.

      Xbox Game Pass Ultimate works for PC too.

      They can see who is crying then fire them since they still play kiddie games and are possible child molesters.

      So you want MS to fire their employees for playing games on Xbox consoles and Windows? Is that your logic?

    • by e3m4n ( 947977 )
      Im of the understanding that XPass is both PC and Xbox. I mean an xbox is nothing more than a scaled down PC anyway. Usually the games are cross platform between the two. Im too old to game that much these days. I still like games, but they just dont scratch the same itch they used to. I spend a bunch on hardware but dont end up using it a lot. Starfield is not giving me the same feeling Skyrim and the Fallout series did.
  • So every MS employee that used it got a $15.00 a month pay cut..

    • Depends whether it was written into their employment contract or not. You can call it a pay cut, but it was probably just a nice perk without contractual backing. It's no more a pay cut than if they take the coffee pot out of the break room.

  • They should fire anyone who doesn't complain - for lack of engagement !
  • by MooseTick ( 895855 ) on Friday November 03, 2023 @12:35PM (#63977306) Homepage

    The end result will be that a few MS employees who casually used the service will stop using it and effectively become less familiar with their company's offerings, be less connected with the overall mission, and have a little less reason to be loyal. All that for $17/month retail, or likely $2/month MS costs.

    • I would be really, really surprised to hear that the subscription was they way that employees became familiar with the company's offerings.

      If you needed the free sub to learn about it, you aren't doing anything for which knowing about it matters.

    • and effectively become less familiar with their company's offerings, be less connected with the overall mission,

      No they won't. Only employees outside of the division related to that offering are losing the benefit. There's no point in an Office 365 programmer or a Cloud engineer being intimately familiar with Xbox game pass providing games that aren't made by Microsoft.

      It's a dick move, but it won't negatively affect the company's internal knowledge in any relevant way.

  • It also could be a response to accusations that they are inflating thier subscriber numbers. This kicks off 250K "subscribers" that they counted in their numbers, but never get fees for.

  • Might simply be that some exec was obliged to look at cost cutting measures and suggested it expecting it to veto'ed since it'd undermine general staff familiarity with their own product range and some overseer exec figured it was safe to go ahead with because it wasn't their idea so their ass is covered. Neither would be eager to continue if there's any blow up.

    Frankly Sony should just make a limited time offer of a free Playstatation Whatever Service for whatever duration just to get the photo ops of the

  • A free pass must only 'cost' the company in the sense that it's missed revenue, in terms of actual costs it's surely a few cents! Those cost savings are going to ruin employee engagement with the product
  • Shitification. Oddly, on employees, but ok, that's the next step in shitification.

    • by gweihir ( 88907 )

      Indeed. Microsoft never managed to get on a good path and now they are going down the bad one faster.

  • Most of you won't be Microsoft employees soon.

  • Old new - Phil Spencer, head of Xbox, reinstated the benefit for all Microsoft employees.

    https://www.theverge.com/2023/... [theverge.com]

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