The hacker started his malicious quest to land a job at Marriott by sending an email to Marriott containing documents taken after hacking into Marriott servers to prove his claim. He then threatened to reveal confidential information he obtained if Marriott did not give him a job in the company’s IT department.
He was granted a job interview, but little did he know, Marriott worked with the U.S. Secret Service to create a fictitious Marriott employee for the use by the Secret Service in an undercover operation to communicate with the hacker. He then was flown in for a face to face “interview” where he admitted more and shared details of how he hacked in. He was then arrested and pleaded guilty back in November 2011.
Marriott claims that the incident cost the company between $400,000 and $1 million in salaries, consultant expenses and other costs.