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Xbox 360 Very Unstable

Posted by CmdrTaco on Wed Nov 23, 2005 08:27 AM
from the can't-say-anyone-is-surprised dept.
fmwap writes "There have been several postings over at Xbox-scene complaining of crashing Xbox's on new games, with default settings on single player. Crashes on Xbox Live and on startup have been reported too, and Project Gotham Racing 3 crashes before finishing the first lap. Screenshots and Video are available showing the crash."
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  • by enoraM (749327) * on Wednesday November 23 2005, @08:28AM (#14099495)
    Seems like they got 1699 Parts of the x-box to the market:

    http://games.slashdot.org/article.pl?sid=05/11/18/ 156253 [slashdot.org]

    and it seems to be the same in other forums too:
    http://forum.teamxbox.com/showthread.php?t=391764 [teamxbox.com]
  • by Anonymous Coward on Wednesday November 23 2005, @08:30AM (#14099507)
    ..placing a book under one corner?
  • by Hieronymus Howard (215725) on Wednesday November 23 2005, @08:31AM (#14099513)
    Microsoft product crashes
    Pope is discovered to be a Catholic
    Family of bears accused of defecating in forested areas
  • hmmmm .... (Score:5, Funny)

    by Average_Joe_Sixpack (534373) on Wednesday November 23 2005, @08:31AM (#14099519)
    Project Gotham Racing 3 crashes before finishing the first lap

    Sounds like someone needs to improve their driving skills and stop blaming the system.
  • upgrades (Score:5, Insightful)

    by tezbobobo (879983) on Wednesday November 23 2005, @08:31AM (#14099523) Homepage Journal
    Does anyone know if these things are upgradable? or what the process is? Microsoft has a history of being first to markwt with buggy software. In the past it has been a strategy which has worked for them. Still, I long for the days of cartridges. Just reminissing - please don't flame me. But do answer if you know about upgradability/
    • Re:upgrades (Score:5, Insightful)

      by SenFo (761716) on Wednesday November 23 2005, @09:32AM (#14100032) Homepage
      I'm honestly not sure if it's upgradeable or not; but even if it is, you have to realize that it's definitely NOT the same kind of market.

      I guess after years of working with Microsoft operating systems and just assuming that Windows was part of the computer, many users have grown to accept crashing and the need to run periodic upgrades. However, in the "black box" market, people are much less forgiving of programming bugs that lead to crashes and are much less likely to upgrade to newer firmware versions.

      I work with embedded systems at my job and it's known by all programmers that our firmware needs to be as close to bug free as we can possibly get it. Think of a little "black box" that controls your printer (a print server), for example. How would you feel if you had to reset some idiot box a couple times a day for no reason? For everybody I've ever worked with, it's entirely unacceptable and it's an almost certainty that the IT managers would be replacing the box with another brand as soon as possible.

      I don't know about you, but it's bad enough for me --and most people-- when my computer crashes. I would be pretty upset, however, if my game console crashed after hours of game play to complete a mission.
  • by TripMaster Monkey (862126) * on Wednesday November 23 2005, @08:32AM (#14099524)

    So the new XBoxes are crashing...let's just hope they've addressed the problem of the XBox bursting into flames and killing you [theregister.com]. ^_^
  • by pjh3000 (583652) * on Wednesday November 23 2005, @08:32AM (#14099529) Homepage
    So half a dozen out of the hundreds of thousands of new Xbox 360 owners are having problems. Why does Slashdot have to state "Xbox 360 Very Unstable"? I've had bad installs of Linux too. Would we see the headline on Slashdot "Linux Very Unstable" too?

    This is normal. With the massive number of parts in the Xbox 360, it's to be expected that some are defective on a few units. Microsoft will give them a replacement. Move along, nothing to see here.
        • Unfair (Score:5, Insightful)

          by Chuck Chunder (21021) on Wednesday November 23 2005, @09:36AM (#14100095) Homepage Journal
          Slashdot just wanted to post this 'story' because they wanted to be able to laugh at MS and pretend the evil giant was on its knees because all Xbox 360s are defective. MS has it coming once in a while and deserves to be bashed but in this instance it's the MS-haters who sound like drooling fanboys.
          I think that's a tad unfair. It's a 'story' because the 360 is hyped right now and anything that happens surrounding it is news. We've had months of rumour, speculation and hype. It hardly makes sense to start pointing the finger at 'MS-haters' when a story starts emerging showing the 360 in an unflattering light. Any details will be news on launch day and people will pick up whatever little bits they have and run with a story. That's just a natural follow-on from a much hyped launch.
  • see....... (Score:5, Insightful)

    by xao gypsie (641755) on Wednesday November 23 2005, @08:32AM (#14099530)
    This is why I never buy technology when it is first released on the market...
  • Well... (Score:5, Funny)

    by Claws Of Doom (721684) on Wednesday November 23 2005, @08:32AM (#14099531)
    ...where *did* you think all those Windows Millenium Edition licenses went?
  • and this folks (Score:5, Interesting)

    by lubricated (49106) <michalp AT gmail DOT com> on Wednesday November 23 2005, @08:33AM (#14099537)
    Well, this is why I always wait a few months before jumping on a console, if not a year. Nothing pisses me off more while I'm gaming than a crash.
  • by peter303 (12292) on Wednesday November 23 2005, @08:33AM (#14099539)
    A customer.

    Furthermore, "geek up" the product so the alpha-testers will wait in line for 18 hours and pay twice as much as for competitor's hardware for this "priviledge".
  • Hoax (Score:5, Funny)

    by trollable (928694) on Wednesday November 23 2005, @08:35AM (#14099550) Homepage
    Com'on, this is a bad hoax against Micro$oft. The screenshots are not even blue!
  • by Bones3D_mac (324952) on Wednesday November 23 2005, @08:35AM (#14099552)
    These guys [teamxbox.com] have a fairly big list going too.
  • by Groo Wanderer (180806) <charlie@semiaccurat e . c om> on Wednesday November 23 2005, @08:37AM (#14099565) Homepage
    http://www.theinquirer.net/?article=27893 [theinquirer.net]

    80 or 110W CPU (I have heard both ways), a GPU equivalent to the ~100W R520, a HD, RAM and a constantly spinning DVD in a box how big?

    And people wonder why they crash. Anyone who has one want to comment on how hot they get?

              -Charlie
    • by Anonymous Coward on Wednesday November 23 2005, @08:43AM (#14099617)
      The air being exhausted from my xbox 360 doesn't feel any hotter then what's comming out of my PC. I think there probably a larger precentage of defects out there, especialy given the rush to market and short supply. Last night I played for about 6 hours strait didn't experience any lockups or other issues like what has been reported.
  • by WebGangsta (717475) on Wednesday November 23 2005, @08:40AM (#14099596)
    I fully anticipated that there would be problems with the initial release of 360s reported from various tech-knowledgable early buyers, but how widespread are these problems in reality?

    For example, I have a day-of-release PS2 that's still going strong, and I never experienced any of the problems that were reported here and elsewhere with these units. In this case, I assume that my machine is the norm and not the exception, but if I based my opinion on the naysayers at the time it would appear that my PS2 would be in the minority of working units instead.

  • Rumors (Score:5, Funny)

    by SlashAmpersand (918025) on Wednesday November 23 2005, @08:45AM (#14099624)
    I've heard an unconfirmed rumor that Microsoft suspects that the XBox's are crashing because of the proximity of nearby Linux boxes. One employee, using an "open source detector", claimed to have established a 3-mile "Cloud of Evil" around a Red Hat server. The employee went on to say "This conclusively proves that Linux is a danger to our children". Steve Ballmer's statement (which was taped to a chair and thrown through a newsroom window) blamed Google.
  • Unstable? (Score:5, Informative)

    by SpikeSpegiel (622734) on Wednesday November 23 2005, @08:55AM (#14099709)
    I waited up all night in front of a Best Buy to get mine. I also purchased Project Gotham Racing 3 and Kameo. With both games, I've spent most of my time playing PGR3. I have not had one crash, and the only trace I've seen of it is on Kotaku.

    As a note, the system is very thermally unstalbe. I have mine vertical, and every vent is needed. If you were to block any of the airholes for any reason, or to trap the air exiting via the rear of the sytsem, the system potentially could overheat. The exhaust was very high temperature when I checked it after an hour or two of PGR3.

    My rig (for reference) was running at 720P for part of it, 1080i for the other part (to compare whose transcoder was better, my TV or the XBOX). I'm on XBOX live, and upon boot, the system updated itself and restarted. This could have been a critical update that fixed the problem that people are talking about.

    All and all, I'm quite impressed with the hardware. The emulation works better with some XBOX games than others. For instance, Forza motorsport runs sluggishly on the 360, yet Dead or Alive 3 runs flawlessly.

    The live marketplace is impressive. They have HD downloads available, such as music videos and trailers. In addition, you can download new games such as bejewled from Microsoft. There are also themes that can be purchased via live, and as Penny Arcade themes are available, many people should be able to get their themes for sale on Live.

    If I see crashes, I'll repost. However, so far, after 10+ hours of operation, most of which with PGR3, I have no crashes or errors to report.
  • Heat (Score:5, Insightful)

    by captaineo (87164) on Wednesday November 23 2005, @08:56AM (#14099721)
    The graphics glitches in those screenshots look like what happens when a modern graphics card overheats. For some reason the contents of the video RAM tend to get corrupted (covered with checkerboard blocks or rainbow colors) right before the system halts altogether.

    I don't have an Xbox, but maybe you could try running it with the cover off or a fan blowing on it?
    • Re:Heat (Score:5, Informative)

      by Jarnis (266190) on Wednesday November 23 2005, @10:08AM (#14100366)
      Opening xbox not only voids your warranty, but also probably makes things worse. The cooling has special ducts directing the airflow, and if you pluck those out, it'll overheat even easier.
  • Rushed to market? (Score:5, Interesting)

    by Winterblink (575267) on Wednesday November 23 2005, @09:04AM (#14099783) Homepage
    Who knows, this could be a result of Microsoft rushing the hardware to make it in time for the holiday season.

    In the case of PDZ, I'd question the stability of the game from the fact they were stamping the damn thing before running it through Microsoft's test regime. The problem is with both parties frankly, because if you're stamping it before final testing, the you probably didn't do your OWN testing to make sure things were working properly. Or, I bet Rare was biting its fingernails hoping Microsoft didn't find known issues.

    Admittedly, this is version 1 of the 360. You can never find all the problems until a product is put out to market and widespread use finds all sorts of issues you never thought of. For all we know, some people having issues maybe have their 360 plugged into a dizzying array of power bars hooked up behind their home theaters. Power issue, maybe? Inadequate cooling? Time will tell.

    In any case, I'm pretty glad I'm not an early adopter this go-around. I'm still considering picking one up, but I think I'll wait until the game library's a little less sports-heavy, and maybe for the 65nm chipped versions to hit the shelves.
  • by DrXym (126579) on Wednesday November 23 2005, @09:16AM (#14099889)
    ...who are discovering all the bugs and flaws in this new console. I don't know about others but I really appreciate your services - your willingness to queue up for the box; to pay a premium rate for a revision 1.0A piece of hardware; to choose from a paltry selection of mostly mediocre full-price games; and to gripe that the reality of your purchase might not meet up with your expectations or indeed what the hype lead you to believe.

    We salute you!

  • by Aegis9975bb2 (931810) on Wednesday November 23 2005, @09:18AM (#14099907)
    My XB360 crashed multiple times playing Quake 4. Personally, I think its an over heating issue.

    Since the machine is pretty loud I put it in my home-entairtainment cabinet, which it shares with a receiver, DVD player, and an old VHS. While the cabinet is relatively large, when I close the glass door and play the XB360 it gets very hot in there after playing (and I've been playing alot).

    Quake 4 seems to really stress the XB360 out since there is an aggrevating amount of slow down in the game. Several times when Quake 4 got too hectic my XB360 froze up on me. After I felt how hot it is I took it out of the cabinet and so far (being since last night) I haven't had any problems with crahes so far.
  • What to Watch (Score:5, Insightful)

    by Winterblink (575267) on Wednesday November 23 2005, @09:41AM (#14100132) Homepage
    What we should be reporting on, what is MORE newsworthy than just the instability, is Microsoft's reaction to it. If and when they find the problem, will they replace defective units? It's usually at times like these that a company shows its true committment to its customers and product. As an example, when the iMac flat panel line first came out there were lots of customers complaining of fan noise, and Apple was quick to figure out what was causing it and send out replacement parts to affected users. My first Mac was an iMac with such a problem, and their reaction to the problem was entirely reassuring to someone who bought in on a 1.0 version of a product. I'm definitely going to be keeping an eye on the news of these issues to see what kind of support is there for people.
    • by Kazzahdrane (882423) on Wednesday November 23 2005, @08:35AM (#14099548)
      You won't be getting a dollar from me then. If this is a big hardware problem I feel bad for the developers who had to work long hours to get their product ready for launch date.
      • by LDoggg_ (659725) on Wednesday November 23 2005, @09:17AM (#14099902) Homepage
        If this is a big hardware problem I feel bad for the developers who had to work long hours to get their product ready for launch date.

        hmmm..

        DANTE: All right, so even if independent contractors are working on the Death Star, why are you uneasy with its destruction?

        RANDALL: All those innocent contractors hired to do a job were killed--casualties of a war they had nothing to do with. (notices Dante's confusion) All right, look--you're a roofer, and some juicy government contract comes your way; you got the wife and kids and the two-story in suburbia--this is a government contract, which means all sorts of benefits. All of a sudden these left-wing militants blast you with lasers and wipe out everyone within a three-mile radius. You didn't ask for that. You have no personal politics. You're just trying to scrape out a living.

        BLUE-COLLAR MAN: Excuse me. I don't mean to interrupt, but what were you talking about?

        RANDALL: The ending of Return of the Jedi.

        DANTE: My friend is trying to convince me that any contractors working on the uncompleted Death Star were innocent victims when the space station was destroyed by the rebels.

        BLUE-COLLAR MAN: Well, I'm a contractor myself. I'm a roofer...(digs into pocket and produces business card) Dunn and Reddy Home improvements. And speaking as a roofer, I can say that a roofer's personal politics come heavily into play when choosing jobs.

        RANDALL: Like when?

        BLUE-COLLAR MAN: Three months ago I was offered a job up in the hills. A beautiful house with tons of property. It was a simple reshingling job, but I was told that if it was finished within a day, my price would be doubled. Then I realized whose house it was.

        DANTE: Whose house was it?

        BLUE-COLLAR MAN: Dominick Bambino's.

        RANDALL: "Babyface" Bambino? The gangster?

        BLUE-COLLAR MAN: The same. The money was right, but the risk was too big. I knew who he was, and based on that, I passed the job on to a friend of mine.

        DANTE: Based on personal politics.

        BLUE-COLLAR MAN: Right. And that week, the Foresci family put a hit on Babyface's house. My friend was shot and killed. He wasn't even finished shingling.

        RANDALL: No way!

        BLUE-COLLAR MAN: (paying Dante for coffee) I'm alive because I knew there were risks involved taking on that particular client. My friend wasn't so lucky. (pauses to reflect) You know, any contractor willing to work on that Death Star knew the risks. If they were killed, it was their own fault. A roofer listens to this...(taps his heart) not his wallet.

      • by Lisandro (799651) on Wednesday November 23 2005, @09:18AM (#14099910)
        It does seem to be a hardware problem - they crash screen look glitchy instead of the "clean" screen you get when the crash is OS related. Reminds me of and overheated GPU.

            Now, i don't know if the headline is correct (the console is very unstable... but only for a bunch of people), but if true, it has the smell of a rushed product all over it. And i won't make any friends over this, but serves these people right. Yeah, you, the ones that couldn't wait a couple of months and pay 3x the price in order to buy a product before it has been properly reviewed. And i don't mean like Gamespot's "Oooh! It's the second coming of Christ"-kind of reviews.

            Paying upfront for promises is bad buisness. Don't buy into the hype. It's only a console.
        • by merlin_jim (302773) <(moc.tlupatarts) (ta) (nekcarCcM.semaJ)> on Wednesday November 23 2005, @10:03AM (#14100316)
          The information at some of the links indicates it might be a problem with the power supply brick - one poster had three 360s (his and two friends')... one had a very different (color, size, prong size) power cord. That power cord, whichever xbox it was plugged into, wouldn't have a problem.

          Sounds like its likely a combination of out-of-spec power conditioning and overheating. The two can reinforce each other AND combine to contribute instability... parts that are hot are less likely to be tolerant to poor power conditioning, and parts that are experiencing power fluctuations tend to produce more heat on the surge cycles.
    • by Bill the Bilby (787404) on Wednesday November 23 2005, @08:38AM (#14099581)
      ... You know they won't. The problem with today's software (and combined hardware/software) manufacturers and vendors has nothing to do with the programmers themselves. Companies have simply responded to the paying public's demand for new toys with no wait. We want our toys NOW, not later. And buying trends for YEARS now have indicated that computer and computer program buyers are more then willing to purchase a program and then spend a significant amout of time patching and updating it- often right out of the box.

      Microsoft responded to this in the way that gained them the most extra profit- they rushed the system to market without (apparently enough) random batch testing or other beta testing. People (lots and lots of people) bought the systems. They are crashing. Microsoft will now start to release patches (probably over Live) that correct this bug or that. The paying public will accept this and install them. People who buy XBox 360s down the road will expect the patches to be installed before they buy the system- but they'll still expect to have to install more at some point.

      It's NOT the computer companies fault things have grown this way. They- like all companies- are a FOR-PROFIT venture, and will do whatever they think is the thing that will garner them the most profit. Period.

      Welcome to Capitalism, enjoy your stay.
      • by killtherat (177924) on Wednesday November 23 2005, @09:15AM (#14099882)
        They are crashing. Microsoft will now start to release patches (probably over Live) that correct this bug or that. The paying public will accept this and install them. People who buy XBox 360s down the road will expect the patches to be installed before they buy the system- but they'll still expect to have to install more at some point.

        I'm curious how Microsoft plans to patch the systems without hard drives. Aside from updates to the BIOS, how can changes to the video games be saved?
          • by Generic Guy (678542) on Wednesday November 23 2005, @10:19AM (#14100436)

            Regardless of Microsoft's "plans", they will find that the consumer elecronics business is _not as easy to dominate as the arena of PC software. Their biggest competitor (Sony) is a veteran of consumer electronics and is having all sorts of financial problems -- ironically, people point to the Playstation division as Sony's sole saving grace. In fact, Microsoft is already finding out because J.Allard's original plan was for the Xbox1 to be turning at least a tiny profit by this point. Instead, they dumped a bunch of money into a new design and rushed it to market.

            If this Xbox360 crashing problem is widespread enough, these things are going to either be shunned by the market, or lose all their profit potential fixing them.

    • by garcia (6573) on Wednesday November 23 2005, @08:39AM (#14099586) Homepage
      We whine when they delay and push back release dates of their OS over and over again but when they finally do come out with something "on time" (whatever that means) and it's not up to par we give them shit.

      So they can't win. Everyone knew that already but seriously it's not going to cost them anything.

      Consider their "limited release numbers" early adoption beta testing. They got them out there into the real world without having to give the units away and now they are getting the feedback they need to add to the new "revisions" that will still be out before the PS3.

      It's a good thing though, the *only* reason I could ever see purchasing an XBox with Live would be for racing online. Now that I can't do that I might as well wait for Gran Turismo 5 on the PS3 w/o network play ;)
      • by tkrotchko (124118) * on Wednesday November 23 2005, @08:48AM (#14099654) Homepage
        I understand what you're saying and to a certain extent I agree.

        But give how common these problems are, doesn't it strike you as odd? This is almost like there was no testing at all, which doesn't make sense. The developers surely would have caught these weeks, if not months ago.
      • by frdmfghtr (603968) on Wednesday November 23 2005, @08:58AM (#14099734)
        We whine when they delay and push back release dates of their OS over and over again but when they finally do come out with something "on time" (whatever that means) and it's not up to par we give them shit.

        So they can't win. ...


        Ahh, but they can win...it's called proper project management.

        Delays can and do occur, but to be years off target is inexcusible. Rushing a product to market to meet the project deadline is also inexcusible. Microsoft has way too much experience in software development to not be able to estimate how long a project will take. When projects are chronically late by significant anounts of time, your means of estimating time to complete projects needs to be re-examined.

        Longhorn is estaimated to ship when, 2008 is it? This is several years behind schedule? (I don't know for certain.) Microsoft's project manager knew (or whould have known) what was going into the new OS and the developers should have been better prepared to provide a more reasonable estimate of the time needed to complete the project.

        Of course, the MS Marketing Dept. may be setting timelines and not the engineering/R&D department....no shock there.
      • Oh, They Can Win (Score:5, Insightful)

        by Greyfox (87712) on Wednesday November 23 2005, @09:07AM (#14099804) Homepage Journal
        They could give us a correct estimate of how long it will take them to actually do the job correctly. Or better yet, not talk about their new product until it's actually out the door, which IBM had to do for a long time under their consent decree with the DOJ, since they used to regularly abuse their monopoly power in the mainframe market by claiming their new mainframe would have millions of new features that their competitors never even dreamed of and would be out in just one more year. So naturally everyone would hold off their IT purchasing for another year. Then IBM would push the release date back or release a product with far fewer features than they originally said they would. That was the original anti-competitive practise that IBM invented. Yes, Microsoft can't even be innovative in business process.

        Of course, they've also shown that they can win with their anti-competitive practises. Too bad there's not some sort of legal entity that will call them on it...

    • by tkrotchko (124118) * on Wednesday November 23 2005, @08:45AM (#14099627) Homepage
      Sony has had problems with the PS2... the first batch had a significant amount of CD/DVD drive failures; I had one, but sony eventually replaced it for free.

      In fact, there has been a class action over the issue:

      http://www.ps2settlement.com/ [ps2settlement.com]
        • Re:Well... (Score:5, Interesting)

          by apoc06 (853263) on Wednesday November 23 2005, @09:15AM (#14099880)
          well, TFA has the actual gathered facts. this reflects what we've been hearing about the x360 kiosks that were installed in walmarts as well. whereas those crashes were written off as the byproduct of improper ventilation in the kiosks and the models being alpha-development hardware, now we are starting to see those werent just early prototypes; those are the same models that are being sold now. remember the whole "the actual power supply wont actually be that big..." argument? well, guess what? IT IS... remember the whole "the final model wont be as noisy..." argument? well it is. what else is there to be said? the crashes arent isolated to one or two software titles; it must be in the hardware somewhere.

          this sort of stuff happens with lots of rushed to market consumer electronics. no big deal to me; its what you would expect. all i can say is that ive had my fair share of consoles do weird stuff, but no playstation or nintendo product ive ever owned has repeatedly crashed on me within the first 24 hours of owning it.

          the postings are on xbox-scene. if they are biased against microsoft, i cant tell. its an xbox modding/fan site! would multiple users go out and spend $400 plus games, peripherals, etc. on x360s just so they can post screenshots of self-inflicted crashes?