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Comments: 140 +-   Study Claims Point-of-Sale Activation Could Generate Billions In Revenue on Sunday June 28, @11:41AM

Posted by Soulskill on Sunday June 28, @11:41AM
from the only-where-consumer-rage-is-a-valid-currency dept.
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Late last year we discussed news that the Entertainment Merchants Association was pondering a plan to develop technology that requires games and movies to be "activated" when they are sold at retail outlets, primarily to reduce theft and piracy. Now, the EMA claims a study they commissioned has indicated that employing such a system for video games, DVDs, and Blu-ray products would generate an additional $6 billion in revenues each year. Critics of the idea are skeptical about the numbers, pointing out that the majority of game piracy comes from downloading PC games, which this plan won't even affect. There are other problems as well: "In order for benefit denial to work, the EMA would presumably require the three major consoles to have some sort of activation verification function to ensure that games were legally purchased. It will be interesting to see if Nintendo, Sony, and Microsoft agree to that. There is also a lucrative market for used video games to consider. After some gamers complete a title, they sell it back to the retailer. How will benefit denial handle that situation?"
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  • not about piracy (Score:5, Insightful)

    by timpdx (1473923) on Sunday June 28, @11:43AM (#28504763)
    This is about stopping used games sales, nothing more, nothing less
    • This is about stopping used games sales, nothing more, nothing less

      No, there's more to it than that. It's also about adding an extra level of complexity to your purchase and guaranteeing that yet another thing could go wrong with your already insanely expensive purchase. If the industry is looking to profit $6 billion dollars from this move, I can almost assure you that it's going to be about $6 billion in annoyance to the consumer. For some reason treating your customer like a criminal from square one is the latest rage these days.

      • Re: (Score:3, Interesting)

        No, there's more to it than that. It's also about adding an extra level of complexity to your purchase and guaranteeing that yet another thing could go wrong with your already insanely expensive purchase.

        That's not their goal. They don't specifically want to give their customers headaches, because unless they're invested in asprin manufacturing, creating headaches doesn't get them any more money.

        Rather, they take a problem that's affecting their bottom line (real or perceived) and come up with a ham-fisted solution. The actual motivation is nothing more than the OP said (eliminate the used market).

      • by ls671 (1122017) * on Sunday June 28, @12:34PM (#28505245) Homepage

        I for one wonders how the game industry still manage to make money. I buy all games legally in hope that they will keep on producing them.

        Take Crysis for instance, I bought both releases and like anybody, after a while, I got tired of playing the AI versions of the game and moved to online "Crysis Wars" which I have been playing on-line for hours. The time spent on Crysis Wars is at least an order of magnitude greater that the time I have spent playing the AI versions and there is no recursive cost involved ! My investment has performed in a way so it might have cost me maybe on average 0.01$ an hour to play with the given product.

        Have you ever coded any games ? Do you know how long it takes ? Do you know that it is impossible to release something like Crysis with only a handful of developers ?

        I find that the money I gave them was a cheap price to pay ;-) Before piracy on a large scale, I could have agreed with you that some gaming companies might have charged to much for their products. This time is over, companies have to provide more competitive prices for people to actually buy the product instead of just opting for the pirated version.

        Additionally, it doesn't matter what measures are put in place, there will always be cracked versions available.

        Finally, I view this issue in a different way than the one about music rights for instance, because of the colossal amount of work required to release the final product :
        http://slashdot.org/comments.pl?sid=1273015&cid=28371645 [slashdot.org]

        • Re: (Score:2, Insightful)

          by Anonymous Coward

          Have you ever coded any games ? Do you know how long it takes ?

          Depends on the game but not always that long. What takes longer is designing levels, artwork, playability, testing, music and all the other stuff.

          Do you know that it is impossible to release something like Crysis with only a handful of developers ?

          Impossible? Maybe for you. Game companies spend more time and effort these days on making it look & sound pretty than making it fun.
          Music and cut scenes are not an essential part of a game. The

          • Re: (Score:3, Informative)

            > Impossible? Maybe for you. Game companies spend more time and effort these days on making it
            > look & sound pretty than making it fun.
            > Music and cut scenes are not an essential part of a game. They're a way to promote games for use
            > in shops & adverts.

            I totally agree, try the demo before buying. Heck ! If there is no demo, try the pirated version !

            > * 10% sale = 35% increase in sales (real dollars, not units shipped)
            > * 25% sale = 245% increase in sales

        • Maybe the $6 billion in revenue is how much the people selling the video game companies the POS-activation scheme intend to rake in.
        • Re: (Score:3, Insightful)

          It's probably very similar to the 'lost revenue' theory that's thrown at piracy I think. They're probably looking at the used video game market and counting every sale as a 'loss'. By forcing activations they eliminate that sale/market. So therefore 'of course' every used-game sale (where the creator gets $0 additional profits) would actually be a new, retail unit sale (thus generating profit).

          Software/game makers are really getting out of hand. They're right behind the MAFIAA in scumbag-ness. Trying t

    • In fact by further inconveniencing their customers such a scheme would likely increase what they like to call "piracy".
    • The official PC market is 'similar' to this already. You get a code printed on the manual, and then when you install the game you 'activate' your code online.
      That code is now used and it is tied to you.
      The reason why you now never see any 2nd hand PC games in shops, is if you walk in with a physical game, with the manual, with the code - precisely as how it came - there's no way the poor guy in the shop can know if when he resells the game it'll work.
      So they just drop the PC section and the console secti
    • Re:not about piracy (Score:4, Interesting)

      by MemoryDragon (544441) on Sunday June 28, @01:39PM (#28505869)

      Problem is that the game prices are so high that preventing used sales, might effect new game sales hugely in a negative way!
      Simply if you cannot sell the game anymore you think twice even buying it new. I am rather sure it will backfire big time!

    • Re: (Score:3, Insightful)

      Sony (PSP Go), Nintendo (DSi), and Microsoft (360 downloads of retail games) are all working on download services for their AAA titles. Considering the margins they make on downloaded titles, I'd be surprised if they weren't about stopping all retail game sales.

      • Except we don't believe that's what they are actually planning, to be able to really "unlock" a disc it has to either be part writeable (it has to work with existing drives) with the last bit being written at the counter, or has to come with a dongle. These are just not a realistic solution. So we assume that they will actually unlock the disc ID by sending it to gestapo headquarters, which will then let you perform online activation at home on your console ... which may or may not tie the software to your

  • by heptapod (243146) <heptapod@gmail.com> on Sunday June 28, @11:45AM (#28504789) Journal

    You know, they could make an additional six billion by creating games people actually want to play in the first place.

  • Just nonsense (Score:5, Informative)

    by faragon (789704) on Sunday June 28, @11:46AM (#28504797) Homepage
    And what about the sales lost because of annoying the *customer*? Greedy idiots.
  • Won't Bother (Score:5, Insightful)

    There is also a lucrative market for used video games to consider. After some gamers complete a title, they sell it back to the retailer. How will benefit denial handle that situation?"

    It won't handle that situation, because it's exactly the one they're really trying to stop. Illicit copying on consoles is a lot more difficult than PCs; it's always possible, but you're cutting out a big chunk of the potential copying going on if it requires a soldering iron to get it done. Publishers can afford to completely ignore illicit copying on consoles.

    However, they can use "piracy" as a rallying cry to put in measures to kill the used game market.

  • Silly question. (Score:3, Insightful)

    by schon (31600) on Sunday June 28, @11:48AM (#28504821) Homepage

    There is also a lucrative market for used video games to consider. After some gamers complete a title, they sell it back to the retailer. How will benefit denial handle that situation?

    Simple: it will not be allowed.

    You *really* think that they'd all the used market to exist if they had a choice?

    Read this [bruceongames.com] for an idea of what the game publishers think about the used market. (Yes, the guy is an obvious shill.)

  • by GodfatherofSoul (174979) on Sunday June 28, @11:48AM (#28504823)
    How can you ever know how many pirates would ever purchase your product? I do think that piracy is hurting these companies, but they can't keep making the assumption that there's a goldmine of potential customers out there if only they figure out a way to make acquiring their products even more difficult. I'm pissed off enough with the way my HDMI connections constantly flake out or introduce annoying delays into my home theater setup. Now, how are people like my Luddite parents going to react to yet another hurdle? Content providers need to do some serious soul searching to see how many people they're deterring as opposed to the numbers they think they'll draw in from the shadows.
  • by InMSWeAntitrust (994158) on Sunday June 28, @11:49AM (#28504831)

    "In order for benefit denial to work, the EMA would presumably require the three major consoles to have some sort of activation verification function to ensure that games were legally purchased.

    Correct me if I'm wrong, but isn't that what they already do? I remember the original Xbox had a challenge response function signed with 2048bit RSA specifically designed to verify if the game was legitimate (regardless of homebrew implications). I fail to see how this generates anything except another spot for something to go wrong (ever have the cashier forget to give you change? Now have him forget to activate your $60 game).

    Honestly, the best thing to combat piracy is to release better quality games. I'm looking at you EA (a.k.a. carbon copy gaming).

    • They did code signing, as does the current xbox, and the PS3 as well, I believe. Something like they're talking about would require you to have online connectivity to play a game, at least at startup.
  • Crazy.. (Score:3, Insightful)

    by spire3661 (1038968) on Sunday June 28, @11:49AM (#28504835)

    These people really are insane. They wont be happy until they can charge us every time an IP protected thought crosses our brain. The idea that IP is charged 'per brain' as it were, is slowly coming to be. No more sharing with friends, that would be illegal!

  • We would start buying the games again ahahha.
  • by c0d3g33k (102699) on Sunday June 28, @11:59AM (#28504921)
    ... they figure out a way around the "I won't buy it" problem. The sales lost to "I won't buy it" and "I don't know you exist" and "I'm not really interested in your game" and "How much? You have got to be kidding" and "No, I won't buy you that game - you just had your birthday and Christmas is 5 months away" and "I really need to pay the rent - I can't buy that game right now" and "I'll just take a walk instead" and "Wow - that sounds like a great book - I'll buy that instead of that game" vastly outnumber the number of sales lost to piracy. Give people a reason to buy the game, and they will do so, should they be so inclined. Give people more reasons not to buy the game and they will gladly comply as well.
    • Re: (Score:3, Interesting)

      There's that term again. "Reason to buy." Why would a publisher want to do that? Isn't it better to make the game, then complain about being entitled to money without providing any reason. Clearly, treating all your customers as criminals is the answer.

      Yes, instead of treating the people who legitimately buy things as what they are, Paying customers who as the saying goes, "are always right", let's just the assume the people who are buying the thing are the ones that are going to pirate it. That makes perfe

  • History shows that MS may be in favour of this judging by the way they seem to have bowed to big media and crippled the Zune's wireless functionality. The device would have been awesome had that been implemented in a non-crippled way. It goes without saying that this is right up Sony's alley, and it's surprising they haven't tried it themselves. I'm not sure how Nintendo would come in on something like this. I've heard people don't even have the homebrew channel disabled when they get a Wii back from repair
  • How will this work for people who don't have high speed internet? None of today DVDs, Blu-ray players, xboxs, ps3 have dial up and for some people that is all they can get.
    will they have to use usb keys that act as Dongles?

  • by Animats (122034) on Sunday June 28, @12:01PM (#28504941) Homepage

    The big retailers won't stand for the slowdown at checkout this would cause. Various schemes like this have been proposed before, and Wal-Mart isn't interested.

    If everybody who wants activation at checkout, from cell phones to gift cards to videos, gets together and standardizes on a system, maybe.

    • by hemp (36945) on Sunday June 28, @01:51PM (#28505975) Homepage Journal

      This is currently how pre-paid cell phone cards and lottery tickets are sold.

      You buy the card, for example a $20 Virgin Mobile card at Target, and during the checkout process, the cashier takes your money and scans the card. The number from the card is sent to Virgin as "enabled". This allows Target and Virgin to not worry about anyone stealing a rack full of phone cards as only "enabled" cards are allowed to be used to add minutes to your cell phone.

  • The pressure is being put on the retailer. As a condition of selling the media, the retailer must agree to activating it.

    Customer has a bad experience with the activation? No problem, blame the retailer.

  • by woboyle (1044168) on Sunday June 28, @12:43PM (#28505325)
    This is just another example how big media is trying to circumvent the right of first sale. They would prefer that you aren't purchasing the product, but rather a non-transferable license to use the product. This effort must be thwarted at all costs, or pretty soon we won't be able to "own" anything...
    • They don't want you to have a license either, or they'd be willing to replace your damaged media. When you buy a CD you quite simply aren't buying...anything.

  • by erroneus (253617) on Sunday June 28, @12:44PM (#28505339) Homepage

    I realize my perspective on what the value of something is might be a little strange, but I hold that it is quite logical.

    I don't buy diamonds primarily because of the blood and scandal associated with them, but also because of the resale value problem. "Used diamonds" sell for SIGNIFICANTLY less than "New diamonds." Why is that? The real and true value of diamonds must be closer to that of used diamonds than that of new. I also don't buy "new cars" for the same reason. There is a huge loss in price between the two states of new and used and it's not equal to or less than the value of the use I get from it in my opinion. Therefore new cars represent a big waste of money and is a bad investment... same as diamonds.

    How does this reflect on the topic? Simple. This "activated at POS" notion serves only to limit or kill the resale potential for a single title. They seek to control not only the copyright, but also the access to the media. And without the possibility of being able to resell the games or music or movies one has purchased, you are looking at an even greater disparity between the first sale price and the resale value. When they decide a title is no longer available or eligible for activation, the owner's purchase becomes completely worthless. (And let's say a game activation was tied to an XBOX Live or similar account system and for whatever reason, the XBOX Live account is no longer available and the same person needs to create another account... will he be able to take his game activations over to the new account? I DOUBT IT. This could mean the loss of several hundred or possibly more than thousands of dollars of first owner cost at the discretion of the policy of the hosts of the accounts used to manage activations.) This is a step worse than the "DRM nightmares" that people have encountered when DRM content providers shut down servers or their servers fail or their data is somehow lost or corrupted resulting in the loss of access to content that the user legally paid for.

    This is yet another way in which the public domain becomes a casualty of the greed of copyrighted content owners. We seriously need to crank up the volume when it comes to expressing the loss of the public domain to legislators. Large parts of our history and culture have been lost forever already due to the way copyright is abusing the public's good faith. (Yes, I said good faith because MOST consumers don't infringe on copyrights... MOST don't have a clue as to how they can even do it.)

    • Re: (Score:3, Interesting)

      I agree, and from a purely financial point of view the calculation is actually easy:

      If you used to resell your games after a few weeks at half price (just an example), you would get to play them "effectively" at half of the first sale price for a while. Adjust this number for your actual buying and selling habits.

      Enter activation, and lets make the worst case assumption that your console will break someday and the games won't run on the replacement console/next model. Now you also get to play the games "for

    • There is some factors into the price difference between new an used cars other then perception. A diamond, after, does not age, any defects are readily visible to a jeweler that knows what he is doing etc. A car has hundreds of different factors that affect it's condition and life. A new car is in a more or less known state ("lemons" that are defective from the factory aside). A used car, even if it is only just a few years old, has an unknown history. How well the car was maintained by the previous owner, any possible accidents that could have caused hidden damage, a long history of service problems, etc. There's a lack of information. What you do know, is the previous owner sold the car for a reason. That reason could be mundane, like they got a raise or new position and wanted a better car, they moved or can no longer afford it, or it could be because the car is a piece of shit and they are tired of it. Even a skilled mechanic cannot fully access the state of the car without a lot of expensive labor costs. Information has value, and there is more information about the new car then the used car, so that in part accounts for the difference in value when you drive it off the lot. There are of course other factors, a big one being the "cool" factor, the fact noone else's smelly butt has been in your drivers seat, warranties, etc.

      • All that sounds great. But when you buy a car and sell it even 6 months later, you will not get a "new car" price from it. There is a generally accepted drop in value the moment you drive it off the lot. Hrm... gives me an idea for the next time I feel like jacking around with a car salesman -- ask them about that value drop and then ask them to discount the price of the car by that much so that I don't have to suffer a loss immediately after buying it. From the moment you buy a new car, you are "upside

  • piracy (Score:2, Interesting)

    by Anonymous Coward
    I used to pirate stuff when I was a kid because I didn't have the money. Now that I'm an adult with a moderately decent job, I purchase everything legitimately. If this happens, I'll pirate again, but this time based on principle.
  • Resale market (Score:4, Insightful)

    by taustin (171655) on Sunday June 28, @12:52PM (#28505411) Homepage Journal

    There is also a lucrative market for used video games to consider. After some gamers complete a title, they sell it back to the retailer. How will benefit denial handle that situation?"

    If I understand their reasoning correctly, that's part of the piracy they're trying to stop.

    That's the useful part about calling coypright infringement piracy instead of copyright infringement: It has no real meaning, so it means whatever they want it to mean.

  • by Amphetam1ne (1042020) on Sunday June 28, @01:00PM (#28505507)
    It's about stopping the pirates from getting the game much earlier than it's retail release date. Some studies have indicated that there is a good 10% extra to be had if you manage to have your 1st 3 days of release without a pirate version available. People who might have bought, but went for a pirate copy instead because they couldn't be bothered to drive into town for example. Most of the pre-release pirate games come from retail, where games may have been shipped to store anything up to 2 weeks before the street date. Employee's of games stores who have ties to scene release groups will purchase or borrow a pre-release game, upload it to the group who will crack it if necessary and then upload it to a private FTP where they hope to win points for being the 1st group to release. From there the game will be disseminated via the usual channels like torrents, usenet, rapidshare (aparently much to the disaproval of The Scene, who just do this to see who can get there 1st). Basicly for years the carefully craftd release scheduals and marketing plans of huge media companies have been screwed up by a bunch of teenagers having an e-penis waving contest. It's nothing new though, it's been happening for 20+ years and has it's roots in dial-up BBS'. There's a scene for virtually everything, not just games. Albums, singles, vinyl DJ promo's, DVD, Blu-ray, PC Apps, Mac apps, Music Production sample packs, they all have their own scene and their own set of groups that are fighting to be the 1st to get a pirate copy on the internet. This is where piracy comes from, not terrorism, not organised crime, just a bunch of teens playing a game against each other.

    On the subject of the used market, publishers will be shooting themselves in the feet if they want to go ahead with killing the used market. It's estimated that a substantial number of new game buyers partially fund their games buying through trading in their old titles. So the loss of the used market will more than likely have a negative effect on new sales close to the value of
    I think that peple need to realize that there is simply not an infinite amount of money in the ecconomy and that somwhere you reach a point where no more sales can be made until more cash flows back to the pockets of your customers. However, if you keep the money moving around fast enough, it can seem like there's an infinite amount of it.
    • How's it going to stop that? The same guys who crack all the existing DRM cruft in games will just crack this DRM as well.
      • by Amphetam1ne (1042020) on Sunday June 28, @01:48PM (#28505951)
        I believe there has been talk in the past of not including a main game executable on the disk and only copies that have been activated at checkout will be able to download it. Obviously this doesn't account for things like review copies, beta leaks, etc.
        • Re: (Score:3, Interesting)

          I believe there has been talk in the past of not including a main game executable on the disk and only copies that have been activated at checkout will be able to download it.

          Yeah, Sony is starting to roll this out. Patapon 2 is a download only title, which means that if you buy it at Gamestop, the box only contains a little code that you type in to download at home. So you need to buy your own media (a memory stick) to hold their software on it. It takes up about a third of mine.

          Sony allows you to download

      • Re: (Score:3, Informative)

        The "game" to these guys is getting the release out on the net 1st. They recieve points if they are the 1st group to release, but not points from MS!

        Besides, the bans for playing games early on live have been stopped for a while now, there were too many complaints from legitimate customers who'd orderd the game from web/mail order and were unaware that the retailer had broken street date.
  • Seriously the moment I have to give out my personal info and spend 5 min at the check out to activate a MOVIE is the day I stop buying ANY entertainment and that includes going to watch movies at the movie theater. Just like I haven't bought any new music cd's for years although I love hitting up pawn shops and flea markets for dirt cheap music.
  • You know... (Score:3, Funny)

    by Runefox (905204) on Sunday June 28, @02:02PM (#28506053) Homepage

    I've said it before and I'll say it again: The only real thing that needs to happen to completely lock down physical media on consoles is for a small portion of the disc to be writeable, and require retailers to write that with a specialized burner on purchase, containing all pertinent information including console serial number, date of purchase, place of purchase, etc etc. Encode/burn it in a way otherwise unreadable by normal players (like the Dreamcast's GD-ROM format, which was, to grossly over-simplify, more or less an inversion of the expected TOC with the data written backwards), give the console(s) in question the ability to read and require that track via firmware, and you have a completely locked-down, no-resale system that's directly tied to your console and your console alone. Charge an extra 50% per disc for "unlocked" versions to be used solely at video rental stores, perhaps with a re-writeable layer containing a date string to lock the game once the due-back date arrives.

    Sure, it'd cost an arm and a leg and the soul of your first-born son, but who cares? You're saving yourself from PIRATES. Plus, you get all the benefits of the online distribution racket, too - Your friend wants to play? They need to get their own copy! You lost your disc? Buy another one, just like people who lost their accounts do! Console broke? Well, buy a new one and buy all your games again! Best of all, no pesky internet connection required to verify the license. That's a plus for the consumer!

    Sure, you might be able to get around it, but good luck with that.

  • by Swanktastic (109747) on Sunday June 28, @02:39PM (#28506367)

    This study was published by the Entertainment Merchants Association, which is a trade group for the retailers who sell and rent games. The members are companies like Toys R Us, Blockbuster, Target, etc. All the posts here read like the publishers are the ones sponsoring this study- eg this is the publishers trying to kill used sales.

    I'm not convinced that is the motivation given that the merchants are the primary beneficiaries of used sales. For merchants, in store theft is a huge issue, and I imagine it was a primary motivation for at least starting this study on POS activation.

    These guys are looking to a future where downloaded games reduce the need for physical retailers, and I'm sure they are scrambling to ensure their place in the world through whatever means necessary- including some dumb ideas like POS activation.

  • In related news... (Score:3, Interesting)

    by Ender77 (551980) on Sunday June 28, @11:19PM (#28509767)
    ...Piracy jumps 8000% after plan is implemented. Seriously, this was tried with the DRM securvirus fiasco, people like me REFUSED to buy anything that had it on it, and drove everybody to get the pirated version. Not only that, people went to every site that had reviews of the games and nuked the reviews which hurt sales even more. EA finally relented and seems to have learned their lesson and not put any securcrap on their latest games (besides CD check). Go ahead and put this on your games/movies/others, they will learn soon enough what happens when a company gets too greedy the moment they do.
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