An anonymous reader shares a report: Slack announced a significant change to its platform, saying it will "begin deleting messages and files more than one year old from free workspaces on a rolling basis." Slack's prior policy involved keeping messages and files for the lifetime of a free workspace, although accessing that full history required switching to a paid account. Under the new policy, Slack reserves the right to delete content from free workspaces after one year.

Federal regulators have given Amazon key permission that will allow it to expand its drone delivery program, the company announced Thursday. From a report: In a blog post published on its website, Seattle-based Amazon said that the Federal Aviation Administration has given its Prime Air delivery service the OK to operate drones "beyond visual line of sight," removing a barrier that has prevented its drones from traveling longer distances. With the approval, Amazon pilots can now operate drones remotely without seeing it with their own eyes. An FAA spokesperson said the approval applies to College Station, Texas, where the company launched drone deliveries in late 2022.

Amazon said its planning to immediately scale its operations in that city in an effort to reach customers in more densely populated areas. It says the approval from regulators also "lays the foundation" to scale its operations to more locations around the country. Businesses have wanted simpler rules that could open neighborhood skies to new commercial applications of drones, but privacy advocates and some airplane and balloon pilots remain wary.

Boozt, an online Nordic department store, has banned thousands of customers for returning an excessive number of purchased items. From a report: The retailer has blocked about 60,000 of a total 3.5 million customers, in a bid to reduce the significant costs associated with "serial returners," the company said in a statement. "Their behavior is too expensive for both the company and the environment," it added. Returns are costly for retailers both in lost revenue and in the cost of trying to turn around an item to be sold again. In some instances items returned aren't fit to be sold again, leading to waste.

The Biden administration is investigating China Mobile, China Telecom and China Unicom over concerns the firms could exploit access to American data through their U.S. cloud and internet businesses by providing it to Beijing, Reuters reported Tuesday, citing sources familiar with the matter. From the report: The companies still have a small presence in the United States, for example, providing cloud services and routing wholesale U.S. internet traffic. That gives them access to Americans' data even after telecom regulators barred them from providing telephone and retail internet services in the United States.

Reuters found no evidence the companies intentionally provided sensitive U.S. data to the Chinese government or committed any other type of wrongdoing. The investigation is the latest effort by Washington to prevent Beijing from exploiting Chinese firms' access to U.S. data to harm companies, Americans or national security, as part of a deepening tech war between the geopolitical rivals. It shows the administration is trying to shut down all remaining avenues for Chinese companies already targeted by Washington to obtain U.S. data.

Passant Rabie reports via Gizmodo: A video circulating online appears to show debris from a Chinese rocket falling above a populated area, with residents running for cover as a heavy cloud of dark yellow smoke trails across the sky in a frightening scene. The suspected debris may have come from China's Long March 2C rocket, which launched on Saturday, June 22, carrying a joint mission by China and France to study Gamma-ray bursts. The launch was declared a success, but its aftermath was captured by videos posted to Chinese social media sites.

The videos show what appears to be the first stage rocket booster of the Long March 2C rocket tumbling uncontrollably over a village in southwest China, while local residents cover their ears and run for shelter from the falling debris. There are no reports of injuries or damage to property. That said, unverified video and images show a gigantic cloud erupting at the site of the crashed rocket, and the booster itself seemingly next to a roadway. The first stage of the rocket can be seen leaking fuel, the color of which is consistent with nitrogen tetroxide. The chemical compound is a strong oxidizing agent that is used for rocket propulsion but it can be fatally toxic, according to Jonathan McDowell, astrophysicist at the Harvard-Smithsonian Center.

"It's known in the rocket industry as BFRC, a big fucking red cloud," McDowell told Gizmodo. "And when you see a BFRC, you run for your life." Nitrogen tetroxide was accepted as the rocket propellant oxidizer of choice in the early 1950s by the U.S.S.R. and the United States, however it became less commonly used over the years because it is extremely toxic, according to NASA (PDF). If it comes in contact with skin, eyes, or respiratory system, it can destroy human tissue, and if inhaled through the lungs, it can lead to a build up of fluids or, in extreme cases, death. "It's pretty scary, but this is just how the Chinese do business," McDowell told Gizmodo. "They have a different level of acceptable public risk." "I think over a 10 year period, we may see the older rockets phased out but they're not in any hurry to do so," added McDowell. "They're still launching one a week or something like that, and they are really quite dangerous."

OpenAI has purchased Multi (previously Remotion), "a five-person startup based in New York City that focuses on screenshare and collaboration technologies for workers using Mac computers," reports VentureBeat. The latest acquisition comes just days after the AI company announced it had acquired enterprise analytics startup Rockset. No details were provided on the terms of the deal. From the report: Multi's co-founder and CEO Alexander Embiricos posted on his X account today stating specifically that he (and presumably the entire Multi team) has joined OpenAI's "ChatGPT desktop team," the unit at the company responsible for building the ChatGPT for Mac desktop app that was unveiled back in May 2024. Multi broke the news first to its users and followers in a blog post, writing: "Recently, we've been increasingly asking ourselves how we should work with computers. Not on or using computers, but truly with computers. With AI. We believe it's one of the most important product questions of our time. And so, we're beyond excited to share that Multi is joining OpenAI!"

The news has users on X speculating that OpenAI will use Multi to allow its AI models such as GPT-4o to "take over" a user's computer and perform actions on their behalf based on text or voice prompts. So you could say something like "ChatGPT, create a spreadsheet of my latest hours and send it to my manager" and it would try to do this. Based on what I've learned about Multi (see final section of this article below) and zero insider knowledge, I think it is at least as likely that OpenAI will seek to use the acquisition as a means of souping up and adding features to its ChatGPT Team and Enterprise subscription plans, as those are already more focused on providing tech for teams to help all the individuals on them work better together.

However, Multi also broke the news that it is "sunsetting" the current version of its software and will end support for it in one month: on July 24, 2024, as well as delete all user data. Egads! Multi states in a short FAQ in its blog post that users should go ahead and export their data before that time, using the "Export Session Notes" setting under the URL: https://app.multi.app/account. It is also opening the door to users asking for extensions to the deletion date of July 24, 2024 for their individual or company accounts, if they email Embiricos himself directly at alexander@multi.app. Multi also says its team members can help recommend alternatives through the same email address.

An anonymous reader quotes a report from the Associated Press: Car dealerships in North America continue to wrestle with major disruptions that started last week with cyberattacks on a software company used widely in the auto retail sales sector. CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks Wednesday. That led to an outage that has continued to impact operations. For prospective car buyers, that's meant delays at dealerships or vehicle orders written up by hand. There's no immediate end in sight, with CDK saying it expects the restoration process to take "several days" to complete. On Monday, Group 1 Automotive Inc., a $4 billion automotive retailer, said that it continued to use "alternative processes" to sell cars to its customers. Lithia Motors and AutoNation, two other dealership chains, also disclosed that they implemented workarounds to keep their operations going. [...]

Several major auto companies -- including Stellantis, Ford and BMW -- confirmed to The Associated Press last week that the CDK outage had impacted some of their dealers, but that sales operations continue. In light of the ongoing situation, a spokesperson for Stellantis said Friday that many dealerships had switched to manual processes to serve customers. That includes writing up orders by hand. A Ford spokesperson added that the outage may cause "some delays and inconveniences at some dealers and for some customers." However, many Ford and Lincoln customers are still getting sales and service support through alternative routes being used at dealerships.

Group 1 Automotive Inc., which owns 202 automotive dealerships, 264 franchises, and 42 collision centers in the U.S. and the United Kingdom, said Monday that the incident has disrupted its business applications and processes in its U.S. operations that rely on CDK's dealers' systems. The company said that it took measures to protect and isolate its systems from CDK's platform. All Group 1 U.S. dealerships will continue to conduct business using alternative processes until CDK's dealers' systems are available, the company said Monday. Group 1's dealerships in the U.K. don't use CDK's dealers' systems and are not impacted by the incident. In regulatory filings, Lithia Motors and AutoNation disclosed that last week's incident at CDK had disrupted their operations as well. Lithia said it activated cyber incident response procedures, which included "severing business service connections between the company's systems and CDK's." AutoNation said it also took steps to protect its systems and data -- adding that all of its locations remain open "albeit with lower productivity," as many are served manually or through alternative processes.

An anonymous reader shares a report: Uber has begun locking New York City drivers out of its app during periods of low demand in an attempt to fight a minimum wage rule, and Lyft is threatening to do the same. As a result, some drivers say their wages have fallen by as much as 50%. At the heart of the move, say the two companies, is a six-year-old pay rule in New York that, among other things, requires firms like Uber and Lyft to pay drivers for the idle time they rack up between rides. The lockouts, which began last month, are aimed at limiting how much non-passenger time drivers are able to log and be paid for. Drivers, meanwhile, say they need to work longer hours to earn the same amount as before.

JD.com founder Richard Liu warned employees against prioritizing work-life balance during a recent video conference, stating those who "put life first and work second" were not welcome at the company. This stance reflects a broader trend in China's tech sector as executives face slowing growth and increased competition.

Major tech firms, including Alibaba and Tencent, have cut tens of thousands of jobs since 2021. Companies are now seeking younger, cheaper workers and demanding longer hours from existing staff. Pinduoduo, an e-commerce group known for its high productivity and grueling work culture, is seen as a model by some in the industry. In 2021, two Pinduoduo employees died in incidents linked to overwork by colleagues.

Older tech professionals, typically over 35, face the greatest risk of redundancy and struggle to find new positions. Employers often view them as expensive and less flexible due to family responsibilities. A 2023 survey of 2,200 professionals in China's largest cities revealed widespread anxiety about career prospects and work-life balance. Many in the industry report experiencing depression and high stress levels.

Dutch technology investor Prosus has written down its stake in Indian edtech firm Byju's to zero, a stark fall for a startup once valued at $22 billion. Prosus, holding a 9.6% stake, cited a "significant decrease in value for equity investors" in its earnings report.

Byju's, which sells online courses to K12 students, is grappling with financial and governance issues and declining revenues. The departure of its auditor and board members, including a Prosus executive, further rattled investor confidence last year.

Apple is imposing unfair restrictions on developers of apps for its App Store in violation of a new European Union law meant to encourage competition in the tech industry, regulators in Brussels said on Monday. From a report: The charges further escalated a tussle between Apple, which says its products are designed in the best interest of customers, and E.U. regulators, who say the company is unfairly using its size and considerable resources to stifle competition. Apple is the first company to be charged for violating the Digital Markets Act, a law passed in 2022 that gives European regulators wide authority to force the largest "online gatekeepers" to change their business practices.

After initiating an investigation in March, E.U. regulators said Apple was putting unlawful restrictions on companies that make games, music services and other applications. Under the law, also known as the D.M.A., Apple cannot limit how companies communicate with customers about sales and other offers and content available outside the App Store. The company faces a penalty of 10 percent of global revenue, a fine that could go up to 20 percent for repeat infringements, regulators said. Apple reported $383 billion in revenue last year. "Today is a very important day for the effective enforcement of the D.M.A.," said Margrethe Vestager, the European Commission executive vice president in charge of competition policy. She said Apple's App Store policies make developers more dependent on the company and prevent consumers from being aware of better offers.

Two prominent unions are teaming up to challenge Amazon, reports the New York Times — "after years of organizing Amazon workers and pressuring the company to bargain over wages and working conditions."

Members of the Amazon Labor Union "overwhelmingly chose to affiliate with the 1.3-million-member International Brotherhood of Teamsters" in a vote last Monday. While the Amazon Labor Union (or ALU) is the only union formally representing Amazon warehouse workers anywhere in America after an election in 2022, "it has yet to begin bargaining with Amazon, which continues to contest the election outcome." Leaders of both unions said the affiliation agreement would put them in a better position to challenge Amazon and would provide the Amazon Labor Union with more money and staff support...

The Teamsters are ramping up their efforts to organize Amazon workers nationwide. The union voted to create an Amazon division in 2021, and O'Brien was elected that year partly on a platform of making inroads at the company. The Teamsters told the ALU that they had allocated $8 million to support organizing at Amazon, according to ALU President Christian Smalls, and that the larger union was prepared to tap its more than $300 million strike and defense fund to aid in the effort...

The Teamsters also recently reached an affiliation agreement with workers organizing at Amazon's largest airplane hub in the United States, a Kentucky facility known as KCVG. Experts have said unionizing KCVG could give workers substantial leverage because Amazon relies heavily on the hub to meet its one- and two-day shipping goals.
Their agreement with the Teamsters says the Amazon Labor Union will also "lend its expertise to assist in organizing other Amazon facilities" across America, according to the article.

America's National Labor Relations Board "has filed a complaint against Amazon..." reports the Verge, "that alleges the company 'unlawfully disciplined and terminated an employee' after they assisted in organizing walkouts last May in protest of Amazon's new return-to-work [three days per week] directives, issued early last year." [T]housands of Amazon employees signed petitions against the new mandate and staged a walkout several months later. Despite the protests and pushback, according to a report by Insider, in a meeting in early August 2023, Jassy reaffirmed the company's commitment to employees returning to the office for the majority of the week.

The NLRB complaint alleges Amazon "interrogated" employees about the walkout using its internal Chime system. The employee was first put on a performance improvement plan by Amazon following their organizing efforts for the walkout and later "offered a severance payment of nine weeks' salary if the employee signed a severance agreement and global release in exchange for their resignation." According to the NLRB's lawyers, all of that was because the employee engaged in organizing, and the retaliation was intended to discourage "...protected, concerted activities...."

The NLRB's general counsel is seeking several different forms of remediation from Amazon, including reimbursement for the employee's "financial harms and search-for-work and work related expenses," a letter of apology, and a "Notice to Employees" that must be physically posted at the company's facilities across the country, distributed electronically, and read by an Amazon rep at a recorded videoconference.
Amazon says their actions were entirely unrelated to the workers activism against their return-to-work policies. An Amazon spokesperson told the Verge that instead, the employee "consistently underperformed over a period of nearly a year and repeatedly failed to deliver on projects she was assigned. Despite extensive support and coaching, the former employee was unable to improve her performance and chose to leave the company."

OpenAI's 'Media Manager' Mocked, Amid Accusations of Robbing Creative Professionals "Amid the hype surrounding Apple's new deal with OpenAI, one issue has been largely papered over," argues the Executive Director of America's writer's advocacy group, the Authors Guild.

OpenAI's foundational models "are, and have always been, built atop the theft of creative professionals' work." [L]ast month the company quietly announced Media Manager, scheduled for release in 2025. A tool purportedly designed to allow creators and content owners to control how their work is used, Media Manager is really a shameless attempt to evade responsibility for the theft of artists' intellectual property that OpenAI is already profiting from.

OpenAI says this tool would allow creators to identify their work and choose whether to exclude it from AI training processes. But this does nothing to address the fact that the company built its foundational models using authors' and other creators' works without consent, compensation or control over how OpenAI users will be able to imitate the artists' styles to create new works. As it's described, Media Manager puts the burden on creators to protect their work and fails to address the company's past legal and ethical transgressions. This overture is like having your valuables stolen from your home and then hearing the thief say, "Don't worry, I'll give you a chance to opt out of future burglaries ... next year...."

AI companies often argue that it would be impossible for them to license all the content that they need and that doing so would bring progress to a grinding halt. This is simply untrue. OpenAI has signed a succession of licensing agreements with publishers large and small. While the exact terms of these agreements are rarely released to the public, the compensation estimates pale in comparison with the vast outlays for computing power and energy that the company readily spends. Payments to authors would have minimal effects on AI companies' war chests, but receiving royalties for AI training use would be a meaningful new revenue stream for a profession that's already suffering...

We cannot trust tech companies that swear their innovations are so important that they do not need to pay for one of the main ingredients — other people's creative works. The "better future" we are being sold by OpenAI and others is, in fact, a dystopia. It's time for creative professionals to stand together, demand what we are owed and determine our own futures.
The Authors Guild (and 17 other plaintiffs) are now in an ongoing lawsuit against OpenAI and Microsoft. And the Guild's executive director also notes that there's also "a class action filed by visual artists against Stability AI, Runway AI, Midjourney and Deviant Art, a lawsuit by music publishers against Anthropic for infringement of song lyrics, and suits in the U.S. and U.K. brought by Getty Images against Stability AI for copyright infringement of photographs."

They conclude that "The best chance for the wider community of artists is to band together."

Walmart "became the latest retailer to announce it's replacing the price stickers in its aisles with electronic shelf labels," reports NPR.

"The new labels allow employees to change prices as often as every ten seconds." "If it's hot outside, we can raise the price of water and ice cream. If there's something that's close to the expiration date, we can lower the price — that's the good news," said Phil Lempert, a grocery industry analyst...

The ability to easily change prices wasn't mentioned in Walmart's announcement that 2,300 stores will have the digitized shelf labels by 2026. Daniela Boscan, who participated in Walmart's pilot of the labels in Texas, said the label's key benefits are "increased productivity and reduced walking time," plus quicker restocking of shelves...

As higher wages make labor more expensive, retailers big and small can benefit from the increased productivity that digitized shelf labels enable, said Santiago Gallino, a professor specializing in retail management at the University of Pennsylvania's Wharton School. "The bottom line, at least when I talk to retailers, is the calculation of the amount of labor that they're going to save by incorporating this. And in that sense, I don't think that this is something that only large corporations like Walmart or Target can benefit from," Gallino said. "I think that smaller chains can also see the potential benefit of it."
Indeed, Walmart's announcement calls the tech "a win" for both customers and their workers, arguing that updating prices with a mobile app means "reducing the need to walk around the store to change paper tags by hand and giving us more time to support customers in the store." Professor Gallino tells NPR he doesn't think Walmart will suddenly change prices — though he does think Walmart will use it to keep their offline and online prices identical.

The article also points out you can already find electronic shelf labels at other major grocers inlcuding Amazon Fresh stores and Whole Foods — and that digitized shelf labels "are even more common in stores across Europe." Another feature of electronic shelf labels is their product descriptions. [Grocery analyst] Lempert notes that barcodes on the new labels can provide useful details other than the price. "They can actually be used where you take your mobile device and you scan it and it can give you more information about the product — whether it's the sourcing of the product, whether it's gluten free, whether it's keto friendly. That's really the promise of what these shelf tags can do," Lempert said.
Thanks to long-time Slashdot reader loveandpeace for sharing the article.

The artificial intelligence revolution will demand more electricity, warns the Washington Post. "Much more..."

They warn that the "voracious" electricity consumption of AI is driving an expansion of fossil fuel use in America — "including delaying the retirement of some coal-fired plants." As the tech giants compete in a global AI arms race, a frenzy of data center construction is sweeping the country. Some computing campuses require as much energy as a modest-sized city, turning tech firms that promised to lead the way into a clean energy future into some of the world's most insatiable guzzlers of power. Their projected energy needs are so huge, some worry whether there will be enough electricity to meet them from any source... A ChatGPT-powered search, according to the International Energy Agency, consumes almost 10 times the amount of electricity as a search on Google. One large data center complex in Iowa owned by Meta burns the annual equivalent amount of power as 7 million laptops running eight hours every day, based on data shared publicly by the company...

[Tech companies] argue advancing AI now could prove more beneficial to the environment than curbing electricity consumption. They say AI is already being harnessed to make the power grid smarter, speed up innovation of new nuclear technologies and track emissions.... "If we work together, we can unlock AI's game-changing abilities to help create the net zero, climate resilient and nature positive works that we so urgently need," Microsoft said in a statement.

The tech giants say they buy enough wind, solar or geothermal power every time a big data center comes online to cancel out its emissions. But critics see a shell game with these contracts: The companies are operating off the same power grid as everyone else, while claiming for themselves much of the finite amount of green energy. Utilities are then backfilling those purchases with fossil fuel expansions, regulatory filings show... heavily polluting fossil fuel plants that become necessary to stabilize the power grid overall because of these purchases, making sure everyone has enough electricity.
The article quotes a project director at the nonprofit Data & Society, which tracks the effect of AI and accuses the tech industry of using "fuzzy math" in its climate claims. "Coal plants are being reinvigorated because of the AI boom," they tell the Washington Post. "This should be alarming to anyone who cares about the environment."

The article also summarzies a recent Goldman Sachs analysis, which predicted data centers would use 8% of America's total electricity by 2030, with 60% of that usage coming "from a vast expansion in the burning of natural gas. The new emissions created would be comparable to that of putting 15.7 million additional gas-powered cars on the road." "We all want to be cleaner," Brian Bird, president of NorthWestern Energy, a utility serving Montana, South Dakota and Nebraska, told a recent gathering of data center executives in Washington, D.C. "But you guys aren't going to wait 10 years ... My only choice today, other than keeping coal plants open longer than all of us want, is natural gas. And so you're going see a lot of natural gas build out in this country."
Big Tech responded by "going all in on experimental clean-energy projects that have long odds of success anytime soon," the article concludes. "In addition to fusion, they are hoping to generate power through such futuristic schemes as small nuclear reactors hooked to individual computing centers and machinery that taps geothermal energy by boring 10,000 feet into the Earth's crust..." Some experts point to these developments in arguing the electricity needs of the tech companies will speed up the energy transition away from fossil fuels rather than undermine it. "Companies like this that make aggressive climate commitments have historically accelerated deployment of clean electricity," said Melissa Lott, a professor at the Climate School at Columbia University.

An anonymous reader quotes a report from Cord Cutters News: Earlier this week, Chicken Soup For The Soul, the parent company behind Redbox, Crackel, and the streaming service by the same name, announced that the entire board of directors and board of managers of each subsidiary of the Company other than William J. Rouhana, Jr., have been fired. This comes as a holder of more than 75% of the voting power of the company used his stock holdings to lay off the Company's board of directors. Now, it has come out that the company missed a $4 million payment to NBCUniversal as a part of its settlement over unpaid royalties. Now it faces a possible order to pay all of $16.7 million it owes NBCUniversal as questions about the future of the company grows. This comes after NBCUniversal sued saying Redbox had not been paying royalties. It agreed to a payment plan but now has missed the first payment of the plan.

Recently the company has been hit hard by the decline in ad revenue on its free streaming services and the drop in DVD rentals at its Redbox locations. This has led to the company seeing its revenues drop 75% in the 1st quarter of 2024 compared to the same period of 2023, according to a SEC filing first spotted by NextTV. Chicken Soup For The Soul is in a tough situation after acquiring Redbox in 2022 for $50 million in stock and an assumption of $325 million in debt. Add on top of that a shaky media environment with cratering ad revenue and quarterly losses, and the company's future is very much in the air. In August, CEO William J. Rouhana said that the company was holding a strategic review to evaluate its opportunities, which is business speak for putting itself up for sale. Chicken Soup for The Soul last year announced that it was in active discussions for a potential sale back in October of this year but so far nothing has come from these talks.

In a bog post on Friday, OpenAI announced it has acquired Rockset, an enterprise analytics startup, to "power our retrieval infrastructure across products." The Verge reports: This acquisition is OpenAI's first where the company will integrate both a company's technology and its team, a spokesperson tells Bloomberg. The two companies didn't share the terms of the acquisition. Rockset has raised $105 million in funding to date. "Rockset's infrastructure empowers companies to transform their data into actionable intelligence," OpenAI COO Brad Lightcap says in a statement. "We're excited to bring these benefits to our customers by integrating Rockset's foundation into OpenAI products."

"Rockset will become part of OpenAI and power the retrieval infrastructure backing OpenAI's product suite," Rockset CEO Venkat Venkataramani says in a Rockset blog post. "We'll be helping OpenAI solve the hard database problems that AI apps face at massive scale." Venkataramani says that current Rockset customers won't experience "immediate change" and that the company will gradually transition them off the platform. "Some" members of Rockset's team will move over to OpenAI, Bloomberg says.

British startup Stability AI has appointed Prem Akkaraju as its new CEO. The 51-year-old Akkaraju, former CEO of visual effects company Weta Digital, "is part of a group of investors including former Facebook President Sean Parker that has stepped in to save Stability with a cash infusion that could result in a lower valuation for the firm," reports the Information (paywalled). "The new funding will likely shrink the stakes of some existing investors, who have collectively contributed more than $100 million."

In March, Stability AI founder and CEO Emad Mostaque stepped down from the role to pursue decentralized AI. "In a series of posts on X, Mostaque opined that one can't beat 'centralized AI' with more 'centralized AI,' referring to the ownership structure of top AI startups such as OpenAI and Anthropic," reported TechCrunch at the time. The move followed a report in April that claimed the company ran out of cash to pay its bills for its rented cloud GPUs. Last year, the company raised millions at a $1 billion valuation.

Thomas Claburn reports via The Register: Once again, IBM has been sued for age discrimination, this time alongside spin-off Kyndryl, for allegedly cutting the jobs of older workers while creating similar positions for younger ones. The complaint [PDF] was filed on Tuesday in New York City, on behalf of five veteran executives and employees who collectively served the two corporations for more than 150 years. The IBM plaintiffs include: Michael Nolan, former Director of Strategy and Planning for IBM's Software Unit; Karla Bousquet, former VP, CEO of Events at IBM, Karla; Jay Zeltzer, former Business Automation Leader; and Teresa Cook, former VP of Client Experience. Randall Blanchard, former Services Account manager, is suing Kyndryl, having previously been with Big Blue.

Despite IBM chief global HR officer Nickel LaMoreaux's 2022 rejection of what she characterized as "false claims of systemic age discrimination," the lawsuit argues the mainframe titan is still targeting older workers. The legal filing cites a 2021 case, Townsley v. Int'l Bus. Machines Corp, in which executive Sam Ladah, who is accused of attempting "to keep ageist IBM executive level planning documents confidential," said those documents from five to six years earlier were still being used for hiring decisions. To further support the claim that the targeting of older workers continues to this day, the complaint says, "A recently leaked video of [CEO Arvind] Krishna confirms that IBM has continued its practice of using secretive top-down pressure to gerrymander its workforce to reflect the demographic preferences of its executives."

The 2023 video, published by conservative political activist James O'Keefe, appears to show Krishna tying manager bonuses to diversity targets in a context where such targets are alleged to be discriminatory. Basically, IBM has been accused of threatening to withhold bonuses from bosses if they don't hire a diverse enough range of techies -- more Hispanic and Black people -- leading to qualified candidates -- Asian people and others -- being ignored on the basis of their race. The latest lawsuit also points to Wimbish v. IBM, an age discrimination complaint filed in September by two human resources managers. "In their complaint, these fired HR managers alleged that IBM's HR still constantly consider an employee's 'runway' when determining if that worker would be terminated," the complaint says. "'Runway' is coded language for how long IBM HR expects an employee to remain at IBM before they retire, a direct proxy for age."