Microsoft To Offer Digital Refunds in Xbox and Windows Stores

Microsoft is finally planning to introduce refunds for digital content purchased from the Xbox Games Store and Windows Store, bringing those storefronts in line with popular digital retailers for PC games. From a report: The refund feature is included in the latest alpha release for the Xbox One Insider program. Refunds apply only for full games and paid apps, not downloadable content or season passes. These "self-service refunds" are designed to "provide a quick, simple way of returning a digital product," according to Microsoft. Microsoft says it has begun testing the feature with select users.

Still playing catch up

[jediborg]

Once again, Microsoft is two years behind Steam. Funny thing is Valve originally came to Microsoft and said 'this is what we want from an online service' and microsoft looked at them like they where aliens and said 'This is light years ahead of anything people are talking about' So valve went and made Steam.

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[sexconker]

Funny thing is Valve originally came to Microsoft and said 'this is what we want from an online service' and microsoft looked at them like they where aliens and said 'This is light years ahead of anything people are talking about' So valve went and made Steam.

Hahahaha no.

Steam was pure ass for about the first 5 years. It was a patch manager for Half-Life 2.

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[jediborg]

True, but in that first year it still had automatic downloads (patch manager) instant messaging both in-game and out. and the ability to purchase and download online titles

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[RogueyWon]

Even Valve only implemented refunds in response to a) growing legal rumblings and b) EA's Origin jumping the gun by going first and putting the publicity spotlight on Valve.

It's an issue where competition genuinely worked for the customer. It probably didn't hurt that threats of legal action in certain jurisdictions were hovering in the background.

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[halofan_sd]

Sony and Nintendo are even further behind

M$ BAD!

[Merk42]

I didn't RTFA or even RTFS, but I saw "Microsoft" in the subject, so I'm frantically typing in my Mom's basement to let everyone know that everything Micro$oft does is bad! Even when it's things I was mad at them for not doing before!11

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[rtb61]

Well no, gees dude, this is an obvious who gives a fuck what M$ does story. So more like, meh, news at 11, the arse holes at M$ playing catch up yet again but still leading at being arse holes, invading you privacy, windows watching you masturbate, forcing compulsory software installs, running ads on your computer at start up, breaking the functionality of your hardware, generally being a big ole bag of dicks and my haven't hey paid for it with their phone sales. The greedy arse holes having to sell android

App stores are evil

[WaffleMonster]

I don't see positive outcomes from allowing operating system vendors to monopolizing software distribution channels.

We've already seen the fruits of Apple leveraging it's position. Censoring objectionable software and actively snubbing apps from existence which happen to compete with or run afoul of Apple interests.

The vendor run app store concept is inherently deleterious. It aggregates way too much power into the hands of a few and is a breeding ground for proliferation of defacto monopolies. Even wh