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Games Technology

Ubisoft Apologizes for The Division 2 Email Promising a 'Real Government Shutdown' (pcgamer.com) 150

Ubisoft, the game studio behind upcoming title "Tom Clancy's The Division 2", has apologized for an email that made light of the U.S. government shutdown that ended a week ago. From a report: Ubisoft sent out a marketing email for The Division 2 earlier Thursday which prompted a quick retraction. The email was an invitation to the game's private beta, with the subject line: "Come see what a real government shutdown looks like in the Private Beta".

Not long after the email was issued, the publisher sent a retraction. "A marketing email promoting Tom Clancy's The Division 2 was sent in error today. This was a grave breakdown in process and we apologize for this error and the offensive subject line of the email. We recognize the very real impact of the United States government shut down on thousands of people and did not intend to make light of the situation."

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Ubisoft Apologizes for The Division 2 Email Promising a 'Real Government Shutdown'

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  • OUTRAGE (Score:5, Funny)

    by MightyYar ( 622222 ) on Friday February 01, 2019 @12:29PM (#58055784)

    Too late... OUTRAGE

    • Re:OUTRAGE (Score:5, Insightful)

      by penandpaper ( 2463226 ) on Friday February 01, 2019 @12:39PM (#58055832) Journal

      I don't know what is going on. But I can assure you that whatever it is I AM OUTRAGED!!!

      Let me inform my Twitter followers about how outraged I am. Surely we can get someone fired if we try!

      • by Anonymous Coward

        I am outraged that the government shutdown ended before I could launch a food drive for the poor deprived government workers. I have three jars of peanut butter of a brand it turns out I don't like that I planned to donate to the hungry out of work government workers [bureaucrats.gov].

        • Re: OUTRAGE (Score:5, Insightful)

          by cayenne8 ( 626475 ) on Friday February 01, 2019 @12:58PM (#58055950) Homepage Journal
          Geez....

          WTF is everyone so damned wimpy and scared of offending anyone?

          I mean, wow...so much for jokes, or even free speech if taken to the far extreme (and people do seem to be trying for this).

          I mean, get a sense of humor.

          Quit looking to be offended. If you don't like something that was said...just fscking ignore it.

          Surly you have something better to be doing?

          • Thats the premise of the internet. Everyone with a Twitter account can send other people to hell and make them feel guitly for it.

          • Re: OUTRAGE (Score:5, Informative)

            by Translation Error ( 1176675 ) on Friday February 01, 2019 @02:22PM (#58056508)
            Enh. Ubisoft realized that people who literally couldn't afford food and had to go to shelters as a result of the shutdown might just get pissed off at receiving an email saying, "Please, you want to see what real problems are like? Buy our game!" And they further realized that pissed off customers who just had money problems are very likely to respond by not buying your expensive new game(s).
            • Re: (Score:1, Flamebait)

              by cayenne8 ( 626475 )

              Enh. Ubisoft realized that people who literally couldn't afford food and had to go to shelters as a result of the shutdown might just get pissed off at receiving an email saying, "Please, you want to see what real problems are like? Buy our game!" And they further realized that pissed off customers who just had money problems are very likely to respond by not buying your expensive new game(s).

              Anyone that can't afford the video games, has more important things they should be doing rather than bitching. An

            • Government workers were guaranteed back pay. I would have assumed most of them owned a credit card to float a month or two...
            • by ceoyoyo ( 59147 )

              I suspect Ubisoft doesn't care much about people who "literally can't afford food."

              They are concerned that they can't quite pull off Rockstar-esque fuck the twitter outrage.

            • by inking ( 2869053 )
              That’s such utter bullshit. What, they can’t get a short-term loan during an economic boom? Give me a break.
      • Re:OUTRAGE (Score:4, Informative)

        by fahrbot-bot ( 874524 ) on Friday February 01, 2019 @02:24PM (#58056516)

        I don't know what is going on. But I can assure you that whatever it is I AM OUTRAGED!!!

        Let me inform my Twitter followers about how outraged I am. Surely we can get someone fired if we try!

        Damn. This sounds like a Trump rant but, with the username "penandpaper", you're obviously not him. :-)

        • Haha! Charade you are! I am Trump.

          I use /. for more intellectual conversations particularly about unicode and emacs. I would dabble in systemd but I refrain from such childish discussions because my genius is better suited for character dissuasions.

      • Re: (Score:1, Redundant)

        by elrous0 ( 869638 )

        I'm outraged because some other people are outraged and I'm afraid that if I'm not outraged too then they'll get outraged at me! ANGER!

        • I came here to post that I was outraged at the outrage but find you have beat me to it!!! EXTREME FROWN at your STEALING MY IDEA even though you would have no way to know I WOULD THINK OF IT LATER!

    • Well I think it is a lot like 9/11 jokes made in the early 2000's. Not necessarily extremely offensive, but poorly timed, as a lot of federal employees, are still feeling the pain from the current shutdown. If this was released in a few months (assuming no more shutdowns) I would guess the humor in the statement would be better received. We make jokes about death and dying all the time, but we don't do it in front of someone who just lost a loved one.

      But I expect the retraction was less to prevent outrage

      • Re:OUTRAGE (Score:5, Funny)

        by cayenne8 ( 626475 ) on Friday February 01, 2019 @01:00PM (#58055970) Homepage Journal

        Well I think it is a lot like 9/11 jokes made in the early 2000's.

        What does NASA stand for??

        Need Another Seven Astronauts....

        • I remember this joke on the playground the very next day.

          Were Christa McAuliffe's eyes blue? Yes, one blew this way, and the other blew that way.

          • by Anonymous Coward

            Hundreds of them.

            Why did Christa McAuliffe win teacher of the year?
            She only exploded in front of her class once.

            What's the last thing she said to her husband?
            You feed the kids, I'll feed the fish.

            How do we know what brand of shampoo she used?
            Her head and shoulders washed upon the beach.

            I've always felt that jokes are how we immortalize something and yet take the sting out of it at the same time. Were there any good Columbine jokes?

      • by Anonymous Coward

        Well I think it is a lot like 9/11 jokes made in the early 2000's.

        Nope. People died in 9/11, no laughing matter. A shutdown is no worse than other massive layoffs. At worst, you get some powerty. But people survive.

      • by inking ( 2869053 )
        A salary payment being delayed vs. dying in a collapsing skyscraper. Totally comparable.
    • Re:OUTRAGE (Score:5, Interesting)

      by supremebob ( 574732 ) <themejunky AT geocities DOT com> on Friday February 01, 2019 @01:01PM (#58055980) Journal

      The cynic in me thinks that Ubisoft's "outraged retraction" was just part of the marketing plan.

      Hey... it worked, right? You now have Slashdot and other media outlets talking about The Division 2, a game I've never heard of until now.

    • Re:OUTRAGE (Score:5, Insightful)

      by AmiMoJo ( 196126 ) on Friday February 01, 2019 @01:05PM (#58056012) Homepage Journal

      I don't think there actually was any outrage... It seems that they sent the retraction email a few hours later, and when you look on Twitter and Facebook there is basically nothing.

      Seems like they manufactured a fake outrage for marketing purposes. Should provide fodder for meta-outrage industry I guess.

    • Outage outrage?
  • Ended? (Score:2, Informative)

    by Anonymous Coward

    > that made light of the U.S. government shutdown that ended a week ago.

    Did someone misread Trump's tweets? The shutdown has not ended, it is only "suspended". His tantrum resumes on February 15 if he "doesn't get his wall".

    • How dare anyone make fun of that! Grrrrrrr!

  • Both in the context in which it was meant and also the fact that this actually happened, which was obviously going to require an apology.

  • ..Considering the way politically charged topics make it to news sites everywhere, regardless of that sites primary subject. They hit a home run.
  • in a game of course. but then thought, nothing could simulate this debt we are in, it would cause wide spread panic when they FF to 2024 or higher
  • To correct the situation, tell them you will not be buying their product because they caved on a silly joke.

    If it matters.

  • PCgamer. No surprise they would put this up.

  • what a effing trainwreck that thing is.

  • I'd probably be more empathetic about this if anybody cared about political jokes that offend in other directions, e.g. "don't like abortion, don't have one, har har."

  • Ubisoft is full of a bunch of sniveling gutless corporate clowns.

    They should have held their ground.

    The email marketing strategy was hilariously appropriate for "The Division" franchise and on point.
  • As Pierre Desprges said:

    One can laugh about anything, but not with anyone.

  • who decides to send these things out?
    i imagine many meeting were held were people brainstormed about what to do, somebody picked one of the proposols, then another group probably got to work on the actual execution, resulting in several drafts, somebody picked one that would be used and it got send out.
    none of the people involved thought it was going to an issue?

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