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XBox (Games) Bug Entertainment Games

Increase In Xbox 360 E74 Problems 346

Posted by Soulskill
from the revenge-of-the-red-ring dept.
Xbm360 writes "According to data collected by Joystiq as well as Google Trends, there's been a steady rise in reports and discussion of the so-called E74 error on Xbox 360 consoles since August of last year. The E74 error is related to video problems caused by either a faulty AV connector or, more often, a loosened ANA/HANA scaling chip. This is not the first time the Xbox 360 has experienced technical issues; in recent years many people have complained about scratched discs and over-heating consoles — the 'red ring of death.'"
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Increase In Xbox 360 E74 Problems

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  • Heh, figures. (Score:3, Interesting)

    by rarel (697734) on Monday March 23, 2009 @05:15AM (#27295895) Homepage
    I don't want to troll, but that's exactly why I chose to buy a PS3 instead of a 360. It cost me more, and the 360 has *plenty* of games I'd like to play, but I just can't justify paying that kind of money for a shoddy brick that could actually be broken before I even plug it in for the first time.

    I'm not disappointed by the PS3, I actually have quite a lot of fun with it, but I'd have bought a 360 Elite instead a long time ago if it weren't for the litany of failures reported everyfuckinwhere.

    The games are cool, but they managed to ruin this making the hardware a piece of crap. Mod me troll if you like, that's just how it is.

    • Re: (Score:2, Insightful)

      by skaet (841938)

      Hosestly, I don't know if anyone has actually bothered looking for the real failure rate rather than jumping on the /. Bash Microsoft Bandwagon. What do you suppose it is? /. would probably have you believe it's anywhere upwards of 30 or 40%. If you went to the retailers they'd tell you it's between 15 and 20%. Which is still bloody high, but 1 in 6? I like those odds. Especially when they now have a 3 fucking year warranty. (see I can emphasize phrases with cuss words too!)

      Call me a fanboi if you must, I h

      • Re:Heh, figures. (Score:5, Interesting)

        by ericrost (1049312) on Monday March 23, 2009 @07:14AM (#27296449) Homepage Journal

        I know the plural of anecdote is not data, but I am on my third Xbox (I've only purchased one). The first one would sometimes freeze up on powerup, sometimes give an E74, and they wouldn't replace it till it RROD'd, it lasted two months. The second one lasted just over a year (long enough for the standard warranty to run out) it started randomly freezing up in the midst of games, the menus, etc and at completely random intervals. They refused to replace it. Flatly refused, the only thing the 3 year warranty is for is RROD's. Eventually (a few weeks later) it did RROD:

        Advice for the unfortunate out there, don't pay $100 or so to ship your console to Microsoft if its freezing up, wait a bit and actually use it and put up with the freezing for a few weeks, it seems likely to result in a RROD.

      • by lubricated (49106)

        There is a high failure rate and then there is the stuff that doesn't show up in the statistics. I've owned two 360's. The first one got stolen. The first one also would randomly freeze up from overheating. Even though it was placed away from other electronics on it's own table. My new one doesn't overheat but the drive in there is shoddy and gets read errors from random reads. This is now sort of fixed since you can now install games to the hard drive. The point is that neither of these consoles

      • Re:Heh, figures. (Score:5, Informative)

        by berend botje (1401731) on Monday March 23, 2009 @07:30AM (#27296563)
        I'm now on my ninth Xbox 360. All replaced under warranty. I've had multiple RRoD's, one dead-on-arrival, scratched disks (they didn't replace the disks) and other failures.

        So, lets make this very clear.

        I bought an Xbox 360, which broke. It was replaced, and it broke. It was replaced, and that one broke. It was replaced, and it broke again. It was replaced, and it broke, just as the ones before. It was replaced, and it broke. It was, once again, replaced, and it broke. It was replaced, and it broke, as usual. It was replaced, and now I'm waiting for it to break.
      • Re: (Score:3, Insightful)

        by Threni (635302)

        > Which is still bloody high, but 1 in 6? I like those odds

        Things have pretty much changed over the last 30 odd years if people genuinely believe a 1 in 6 failure rate is acceptable.

    • Re: (Score:3, Informative)

      by Blimey85 (609949)
      I bought one a 360 a couple years back and it just failed two months ago. I went online, filled out a quick form, MS sent me a box, I sent in the unit, had it back right away and it's working great again. Less than 2 weeks total downtime. Sure it would be great to have no downtime at all, but hardware fails. If MS hadn't extended the warranty on the unit to cover these failures then I would be upset but I feel like they've done a fairly good job of taking care of the mess after the fact.

      To me the PS3 is t
    • by MWoody (222806)

      So, you are - by your own admission - missing out on games you want to play on the small chance you might, at some point in the next few years, possibly have to send it in for repair under its extensive warranty? Is that supposed to make sense?

      For what it's worth, launch day 360 here, never had the slightest glitch. Sees a fuck-ton of use, too, and does it while sitting in a cramped little stand. And, in the interest of fairness, it's sitting next to an equally functional launch ps3.

    • by AbRASiON (589899) *

      Actually 75% of the 'cool' games on the 360 are on the PS3 and PC as well, it's just that people associate them with the 360.
      Just because SFIV, DMC4, COD4, Burnoute Paradise, Dead Space, Oblivion are on the 360, doesn't mean they aren't on the PS3 as well.

      Love my PS3, best console I've ever owned (ok except my Xbox 1 but hey XBMC is amazing)

  • Sony not much better (Score:5, Informative)

    by abigsmurf (919188) on Monday March 23, 2009 @05:19AM (#27295921)

    There's a lot being said about the infamous red ring of death killing 360's but Sony are getting almost no coverage of their issues.

    There's been a large scale problem of Blu Ray drives in PS3s dying from the Diode burning out. This recently happened to me when I wanted to dust off the console to play RE5. I've replaced drive heads in the PS2 before so I thought I'd save £60 and repair it myself. Turns out the drive head that is in 'all EU 40gb ps3s' with two lenses, isn't in mine and I have to fork out another £60 on top of what I've spent already to get the correct part...

    There seems to be two main possible causes of this happening: a patch increased the voltage going to the drive in an attempt to speed up the slow load times, some models can't take this and fail (the way the drives take a while to fail completely and cases focus around big new releases that force you to patch make this seem possible).

    Second is turning the power switch off when there's a disc in the drive, apparently the drive hates it and is very sensative to power fluctations. Seems incredibly crappy if this is the case. I hate leaving things in standby.

    I just can't understand why modern games consoles have so many problems. I've never had any drive fail except in consoles, Not even the cheapest, nastiest generic drives I could get have ever failed.

    • Re: (Score:3, Insightful)

      by Anonymous Coward

      You know, there's a reason they aren't getting much coverage. Maybe because it isn't happening (on a large scale, anyway).

      • by Anonymous Coward on Monday March 23, 2009 @05:40AM (#27296027)
        No kidding. And it seems like most of abigsmurf's problem is that he decided to do the repair himself and he bought THE WRONG FUCKING PART! If you're going to try to repair something yourself, it really helps if you know what you're doing. And then when you screw that up, you should only be getting mad at yourself, not the company who would've gladly fixed it for you. Then again, sounds like today's I-take-no-responsibility-for-my-actions youth. Now get off my lawn!
        • Re: (Score:2, Insightful)

          by abigsmurf (919188)

          Yes... Try thinking before you write.

          How would me buying the wrong part for my already broken console be the cause of the breakage? As far as I know, psychic powers aren't a documented feature of the Cell processor.

          • Re: (Score:3, Funny)

            by Megane (129182)

            As far as I know, psychic powers aren't a documented feature of the Cell processor.

            Are you sure about that? The way Sony was talking just before the PS3 was released, I'm sure I remember them claiming it had psychic powers, and the ability to leap tall buildings in a single bound, too!

    • by AC-x (735297)

      > Not even the cheapest, nastiest generic drives I could get have ever failed.

      Really? I usually end up replacing my optical drives in my PC every 18-24 months or so as they get slowly worse and worse at reading discs (even after cleaning). At less then £20 each I'm not really surprised tho.

    • by gregorio (520049)
      That's simply the Sony Timer [google.com] in action. The Japanese consumer is extremely lenient when it comes to faulty products. They won't mind if a product breaks after the warranty expires, as they're always buying new, updated stuff anyway.

      Sony was never a synonym of quality. They used to be the usual kind of cheap rip-off oriental electronics company and all their products were cloned crap. The current Sony image was obtained by a marketing campaign from the late 80's - early 90's.

      They started to sell a few pr
    • put on standby FIRST, THEN turn of the switch. you know it's safe to turn off the switch when the power LED turns red.

      simply cutting the power to any modern electronics is a recipe for disaster. stand-by firts, power off later. serves for consoles, TVs, computers, and the like.

  • After this long... (Score:3, Interesting)

    by sunami88 (1074925) on Monday March 23, 2009 @05:31AM (#27295985)
    All this time since launch, and consoles are still dropping. I feel a fool for giving them my money *stares pointedly at his 360 with messed up video output*.

    Call me a troll, but I feel ripped off: Fucking FAIL
    • by Megane (129182)

      Call me a troll too, but I can't help feeling awesome for having waited all this time. But I have almost every TV console system released in North America from the PS2/GC/XBox era all the way back to Channel F, so it's not like I have a lack of things to play. And I even have a Wii but play my PS2 instead.

      I'm still leery about a system that nobody has cracked yet (I love my two jukebox XBoxes and will do it to fat PS2s when I have the time), but mostly it's the RROD and disc-eating that I wanted to avoid.

  • by Hasney (980180) on Monday March 23, 2009 @05:38AM (#27296021) Journal

    On my 360? I never thought I'd see the day!!!!

  • by Sabz5150 (1230938) on Monday March 23, 2009 @05:41AM (#27296035)

    This is news? Oh... it's breaking in an entirely new way? Now that's news.

  • E74OD (Score:3, Funny)

    by MrKaos (858439) on Monday March 23, 2009 @05:52AM (#27296081) Journal
    Microsoft's E74 Of Death
  • in recent years??? (Score:4, Informative)

    by theeddie55 (982783) on Monday March 23, 2009 @05:57AM (#27296097)

    This is not the first time the Xbox 360 has experienced technical issues; in recent years many people have complained about scratched discs and over-heating consoles â" the 'red ring of death.'"

    I think the term "in recent years" is more than a little unnecessary in reference to a console that's only been available for a little over 3 years.

  • by Petersko (564140) on Monday March 23, 2009 @06:35AM (#27296255)
    I had an XBOX360, and I had a PS3. Sold both a while back when I realized I hadn't played a console game in over six months.

    I don't have a vested interest in this article. I don't measure my self-worth by what strangers think of my choice in consoles. I don't give a damn about the RROD, or about the E74 error.

    However, I hate stupid articles like this one.

    Everything you need to know about the worth of this article is contained in this chart [blogcdn.com]

    Lovely, isn't it? And no, the numbers aren't "in thousands". They're talking about reports over the last year going from 3 per month to 15. That's not failures - that's "emails to joystiq.com". It's worse than useless.

    Did the emails spike because owners are, in fact, seeing spiking numbers of failures? Did the spike occur because some other site mentioned it with a link to related materials on joystiq.com? Did the emails say if the failures occured this month, or if some people were reporting failures from a couple years ago?

    Al Gore would most assuredly approve of that chart.

    They point out that their "little study" isn't perfect [joystiq.com], and that it's unscientific, but then they say, "as we interpret the data...". Of course that data is statistically insignificant and hopelessly flawed.

    If you're going to start beating the drum on something like this you should get your shit together in advance. Otherwise you're going to look like an idiot.

    That was my first trip to joystiq.com. Probably my last, too.
    • Wait...you mean to tell me that 60 problem reports from folks like "hugmonstercok220@yahoo.com" in a year doesn't mean there's a problem waiting to sweep over everyone with a 360? But I read all those comments up there that said my 360 was going to die in new and creative ways and I should have built a bsd box instead to play console games...

      WHO IS LYING TO ME?

    • Exactly. As far as the google trends thing goes, I hadn't googled for E74 prior to early Dec 2008, but then I started reading about people saying the E74 was a growing problem. The result...I started googling for E74 to learn more about it, to see what data there was.

      This would be no different than if I said there was an increased number of reports of people spotting 4 foot tall cyclops ducks***, a bunch of curious slashdotters read my post and go search google for "4 foot tall cyclops ducks", and then a fe

  • Google trends doesn't tell you how many search results the topic got at a certain time, as the summary would suggest. Instead it lists the frequency with which people are searching for a particular keyword. So if loads of people suddenly start searching for a particular error code, it's a pretty good sign that the error code is appearing all over the place, not that people are simply talking about it more. However that Google Trends result shows searches for E74 following the same trend as searches for "xbo
  • ... with all the so-called problems reported with the 360, I have to admit, they haven't affected me one bit. Maybe count me among the lucky, but I've had my console since they were released, and it hasn't "red-ringed" or overheated frequently. I can't speak on other user's problems since I've had none, I couldn't be happier with my 360, and quite frankly, I'm glad I haven't forked out 500 dollars for a PS3 when it's pretty clear that those prices are going to be cut drastically. I might get one eventually,
  • by flamingdog (16938) on Monday March 23, 2009 @09:10AM (#27297659) Homepage

    I repair all generations of video game consoles for a living, and have repaired several thousand consoles. Allow me to touch several bases quickly:

    E74 is not "on the rise", it has stayed as steady as ever. 3 red rings of death are declining with the new designs (they were pushing close to 100% failure rate within 3 years for the first generation), so other problems are finally allowed to surface since the consoles actually stay running long enough now.

    New generation consoles are ALL going to have MANY more problems than old consoles. It's because of 3 things. They all run hotter since they have behemoth (comparatively) processors. Second, they have TONS more moving parts. Finally, components are smaller and made to less stringent standards (and there are tons more on each board).

    The most complicated repair that really ever needs done to cartridge based systems is replacing a fuse. Almost all "broken" systems just need the game connectors cleaned. The processors usually don't even have a heat sink on them because they don't even get warm. The only heat sinks in the things would be on the 7805's. Also, they didn't use custom processors. Older machines had chips like Z80's or 68000's for brains. Obviously established architectures. Then we start adding moving parts, and you actually introduce wear in to the equation where there was no wear before. That was the problem with the NES blinking. The game connector actually had to move around, so it wore out. That's why the SNES and N64 are so much more reliable. They have no moving parts, robust components, and more cooling power than they need. Exactly the opposite of today's designs. New console designs are inherently recipes for disaster. Cheaper components, tons of moving parts, and not enough cooling.

    MS could add more cooling. A better fan, or added fans, and a better designed interior for airflow would completely solve the heat issues that kill these things. However, it would require almost completely redesigning case and laying out a new board with different locations of all the parts, both on the board and around the board (meaning even the faceplate, plastic buttons, and drive size would need dealt with). Good luck presenting that to your boss when your product is turning profits just fine right now.

    And to anyone saying they never have their disc drives in their computers go bad, try running a program from the CD for EVERY SINGLE SECOND your computer is on, and it probably won't make it to the end of the year. And open and close the drive a dozen times a day.

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