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Games

Cyberpunk Game Maker Faces Hostile Staff After Failed Launch (bloomberg.com) 120

Rebellion is in the air at Polish video game publisher CD Projekt after the company's highly anticipated, and thrice-delayed, latest title was released to scathing reviews about glitches. Bloomberg News reports: Frustrated and angry staff fired questions at the board during an internal video meeting Thursday that opened with management apologizing for Cyberpunk 2077's disastrous launch, according to two people who were present. It was a fitting atmosphere for a company whose slogan, plastered on posters all around its Warsaw office, is "We are rebels." Developers asked blunt questions about the company's reputation, the game's unrealistic deadlines and the relentless overtime in the months and years leading up to the game's Dec. 10 release. The meeting took place before Sony's shocking announcement that it was pulling Cyberpunk 2077 from the PlayStation Store and will offer full refunds to any customer who requests one. During the staff meeting, CD Projekt's directors said they had come to an arrangement with Sony but didn't offer specifics. In a Twitter post on Friday, the company said that "following our discussion with PlayStation, a decision was made to temporarily suspend digital distribution" of the game.
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Cyberpunk Game Maker Faces Hostile Staff After Failed Launch

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  • Why are they surprised? "terribly botched launch followed by years of fixes, and possibly an entire reissuing of the game' has been CDPR's schtick since The Witcher back in 2008 with the 'Enhanced Edition.'
    • They're also competing against GTA V. That's a large task in itself but they weren't putting the resources in. GTA V had an existing code/texture base to draw from, a team of 1,000 over 5 years of pre-launch development. Cyberpunk had just 500 and no pre-existing code base. At minimum it needed another year of development and that catches it up to just 2013 not the following 7 years of patches GTA V has had.

      They should have been running with a team 3 times the size to get this out in a reasonable time f

      • by Guspaz ( 556486 )

        In what way is a game that comes out at the tail-end of 2020 competing with a game that came out in 2013? CDPR didn't even start pre-production on CP2077 until 2016, three years after GTAV was released.

        For that matter, CP2077 wasn't starting from nothing, they were working from their existing codebase as they added features to REDengine.

        • They compete in the sense that GTA V was a huge success and pretty much set a standard. If you announce a game with the same "urban free-roam" sort of design, it will be compared to that.

          • It's being compared in detail to GTA V - https://streamable.com/xal31p [streamable.com]

            • I play both. In GTA V, there's still a bunch of fun to be had just running around the open world tearing shit up. That's not the case in the slightest with CP77 as shown in that video. The open world is pretty boring if you're not doing some sort of mission. And I don't know what their plans are for multiplayer, but with how the game has been released and how it looks like it's going to go, I don't hold any high hopes for it. I'm pretty sure that once I'm done with the story and as far as I wanna bothe
        • I'm comparing them because take away the cyberpunk theme and they're relatively similar games that would have similar development requirements. Cyberpunk is arguably more ambitious and more complex. Are they competing in terms of sales? No not really. They're competing in terms of gameplay/target audience. GTA V set the standards that Cyberpunk is being judged by (https://streamable.com/xal31p literally).

          CDPR should have known at the outset that they could not create a more ambitious game with half the

          • by Guspaz ( 556486 )

            The 2016 date mainly comes from records like this: https://www.eurogamer.net/arti... [eurogamer.net]

            > It's been over 2077 days since we announced our plan to develop Cyberpunk 2077. We released a CGI trailer, gave some interviews and... went dark. [...] We wanted to give you The Witcher 3 and both expansions first [...] As soon as we concluded work on Blood and Wine, we were able to go on full speed ahead with CP2077's pre-production.

            Blood and Wine came out in 2016, the article is from 2018, which tells us that pre-prod

        • Because the two games are likely going to attract a lot of the same kind of players, not to mention that GTA V online follows a free-to-play model so they'd be competing for the same dollars. So for Cyperpunk 2077 to succeed it's going to have to pull people away from games like GTA V.

  • Before you Projekt yourself.
  • Good for them (Score:4, Insightful)

    by Cnox ( 6973744 ) on Friday December 18, 2020 @12:42PM (#60845340)
    It's good that the devs and employees can punch upwards at the lack if failed leadership. I'm sure there were failures at all levels, but too often it has been punch down and layoffs instead of punch up and leadership acknowledging it. The real test will be if they can turn it around. No Man's Sky did it, they can do it too. Hopefully they won't be too pissed off to work on it more. But if they do turn it around, it will pay off in the long run.
    • by TWX ( 665546 )

      Will their punching-up actually accomplish anything though? I don't mean getting a couple of lead-programmers or mid-level managers fired, I mean real structural changes in leadership.

    • I used to work for Gateway computers. They had a very open policy of allowing employees to "punch up" as you say, then promptly ignoring any useful input with the excuse that management simply knows better, and in most cases a quiet shuffling off of the people that had been encouraged to give open feedback to management about possibly failures and fixes for those failures a few weeks to months later for "completely unrelated reasons."

      I haven't ever heard of a situation where that type of upward negativity

  • by SkonkersBeDonkers ( 6780818 ) on Friday December 18, 2020 @12:53PM (#60845376)

    picking launch dates based on what they want to market rather than the actual realities of development

    the world would be a lot better off if the first time you heard about something in the market is basically when it is already complete and now they've picked a launch date

    • If they kept delaying it I would not simply call this a problem caused by sales dept. It's taken them 7 years.

      • Its technically been in development a long time but hasn't been a major project within the company all that long by industry standards. It became their main project after The Witcher III was released. So its only been in serious development since the second half of 2015. Before that was just preproduction. That's still adequate time I should think but I just don't like it when people bring up the 7-8 years thing.

    • by TWX ( 665546 )

      That's a losing proposition though. Vaporware builds interest and lets a company drive marketing hype without having to spend very much on that hype.

      If the consumer market for a product wouldn't fall for vaporware I would agree with you, but the phenomenon long predates my own attention to this field and not only shows absolutely no sign of abating, but it looks like it's actually growing.

    • by geek ( 5680 )

      Not disagreeing but the games been under development for nearly a decade. At some fucking point the devs need to deliver

    • There's this old game company that famously set an unachievable date for their game's release date. They managed to pull it off and reap great rewards.
      Do you think decision-makers in game companies have forgotten about this tale? Everyone wants to be the next Carmarck.

  • why is this game getting so much press?!? does anyone really give a shit about a failed video game launch?!
    • by Nidi62 ( 1525137 )

      why is this game getting so much press?!?

      Because it got so much press. CDPR hyped the game to hell and back for a year or 2 at least, and promised features or capabilities that would be more or less groundbreaking. And, since The Witcher 3 was such a massive hit, people went with it.

      does anyone really give a shit about a failed video game launch?!

      Yes, for the reasons stated above. They massively (and publicly) overpromised and massively underdelivered. This happens all the time; for a good and- for once- appropriate car analogy, look at Nikola.

      • Yeah, people love the drama of both underdogs making it, and behemoths falling. CDPR has now been both, the latter is a spectacular fashion.

        Also I'm still waiting for The True Cyberpunk Game and I'm not alone. There's a reason Deus Ex has a large cult following. I was hopeful (but not expecting) for CP2077 to be legit, and it mostly wasn't. No big deal to me, I still feel like CP2077 was mostly worth the money, but it didn't really make it. It's not a coincidence that in the year leading up to this release,

        • Don't forget needing to use a hex editor to actually get mouse keybindings working....that felt right in line with the game!

          -Yo Grark

        • by gweihir ( 88907 )

          There is one way CP2077 was a true cyberpunk experience: a corporation released software that could induce seizures, and screwed its customer base. Even if the game was a disappointment, the customer experience has been 110% cyberpunk!

          Yes, that one was truly special. I mean how can you be this completely and extremely incompetent in this day and age?

    • by TWX ( 665546 )

      Confirmation bias?

      As in, you're paying attention to the nerdy/techy/gaming circles that this sort of thing is reported in?

    • by Hadlock ( 143607 )

      The games industry pulls in as much revenue as the film industry, on a good year, people use terms like "$100 billion dollar industry", which puts it ahead of ~120 countries by GDP

  • by umask077 ( 122989 ) on Friday December 18, 2020 @01:06PM (#60845420)

    The problem was they tried to release a next generation game for the previous generation consoles. Just a bad idea in general and they delayed everyone else to do it.

    I play on a PC. Admittedly on the high end but Ive not had one crash yet. Ive had a few bugs. Nothing game ending. Sure it runs like crap in 4k but in 2K on ultra with raytracing on I'm at a steady 60FPS with smooth game play even when driving around at 150kph. I know the main story is not as long as it could have been. Some people say they finish it in 15 hours but they aren't getting the full game doing so. Pop up that map and you will find lots of missions depending on your street credit which you earn doing side missions. I'm 30 hours into the game and am still having a blast at the game and aren't anywhere near the end of the main quest.

    The one thing I did do was the community fix for AMD optimization which greatly increased my speed. (Threadripper 3960x). It ran fine before but I can see the difference in cpu utilization it made.

    AMD Fix https://www.tomshardware.com/news/cyberpunk-2077-amd-ryzen-performance-bug-fix-testing

    • by Nidi62 ( 1525137 )

      The problem was they tried to release a next generation game for the previous generation consoles. Just a bad idea in general and they delayed everyone else to do it.

      The one thing I did do was the community fix for AMD optimization which greatly increased my speed. (Threadripper 3960x). It ran fine before but I can see the difference in cpu utilization it made.

      The fact that you have to use a community patch to fix performance on a very common CPU architecture argues that the game was either not ready or not tested at all.

      • A pattern that I have noticed is that the priorities and values of the decision makers of large software operations are an obstacle to things like testing ever having a chance to help anyways, and testing cycles gets in the way of fixing already identified bugs.

        Even where bug reports are submitted, reproduced, and accepted, the priority and values for even trivial fixes just arent there. The bug can exist for years, be trivial to fix because its a typo such as the wrong sign on a value, with a programmer
      • Comment removed based on user account deletion
    • Same thing here. I can play perfectly well and without crashes, but I have a much more powerful computer than a console.
    • by jeti ( 105266 )
      Sadly, all those side missions are cookie cutter stuff without a story attached to them.
    • by dwpro ( 520418 )

      Admittedly on the high end....Threadripper 3960x...

      yeah slightly on the high end...not hating, I'm in the same boat, but that's like the top .001%

    • I could tell from the game's announcement and earliest screenshots that it was going to be a buggy launch. Pretty much every AAA game is buggy mess when it's first released, and it's disingenuous for the accumulated mass of gamers and gaming journalists to assume that it would ever be otherwise. Where has everyone been for the last 30+ years of consumer computing that they would expect a 1.0 release to be perfect? If it ends in 0, just say no. And especially PS4 owners. You've got a last-gen console and you

      • by gweihir ( 88907 )

        Urgh. Does it really look that ugly? I am more glad than ever I refunded without even taking a look.

    • I've had no crashes and performance has been good and steady on my 5+ year old PC with a GTX 960. I haven't gotten to play it everyday since launch but I've been able to get in a few hours most days and I haven't even left the first district of the city you start in.

      I haven't had any significant game breaking bugs either. The only thing that comes to mind is when I summoned my car once it spawned in below the pavement surface and was stuck colliding with some other object. I just ran down the street a bit a

    • I play on PC too. I've had maybe 2 crashes in the time I've played. There's some really good things in here too. The game loads blazingly fast and it's amazing the world works without loading screens.

      But the bugs man. I've had a few game breaking bugs, NPCs not reacting when they should. I've had dead characters come to life and die again, characters die standing up stiff, I've gotten out of vehicles only to have them drop into the ground and be unable to be reused (but still there so you couldn't even call

  • by boudie2 ( 1134233 ) on Friday December 18, 2020 @01:34PM (#60845562)
    Hire Tom Cruise to give everyone a "pep talk".
  • I'm not arguing that people shouldn't be pissed when they receive a defective product, but to be fair Cyberpunk 2077 has been less buggy for me than say Fallout 76. Cyperpunk 2077 on my Xbox One X has been crashing once/day. That is obviously too often, but hell sometimes Borderlands 3 crashes the entire Xbox so at least I just have to restart the app. I'm the most disappointed by the graphics - things feel washed out like there is a cloudy film over everything. Hopefully when I eventually snag a Series X

    • by Nidi62 ( 1525137 )

      I'm the most disappointed by the graphics - things feel washed out like there is a cloudy film over everything. Hopefully when I eventually snag a Series X and they push out the rest of the "next gen" update, this will get better.

      When studios are designing games for multiple generations of a system, they really should put out marketing material to show expected visuals and performance for each generation. Otherwise, if all you show is the best possible output on the latest, greatest hardware, you are going to have a lot of customers end up disappointed. Even though they know deep down going into it that they won't see performance like that, you're still priming them for an experience they won't have so they can't help but be disap

      • Agreed!

      • People happily crank down the visuals to play a good game.

        ....and thats the thing, performance issues in a game these days is rendering related and can be tuned to such a large degree that performance should never be an actual obstacle, but console gamers certainly dont get the chance to do that and pc gamers are getting a more and more limited ability to do so as game generations pass.

        The lowest setting on more and more new games requires at least 2GB of vram

        Thats a completely unnecessary obstacle r
  • by RitchCraft ( 6454710 ) on Friday December 18, 2020 @01:48PM (#60845630)
    These poor developers probably had a perfect storm against them. No doubt securing Reeves cost the company boatloads of cash. Nvidia was probably on the company's back to release a decent ray tracing title to show off their RTX cards. The HUGE and costly press releases about how awesome the game would be didn't help either. The bean counters at the company wanted the quickest return on their investment. I'm sure the developers tried to warn them. Bean counters don't understand warnings unfortunately. Now the company (and the developers by extension) have egg on their face. I can understand their frustration.
  • by morcego ( 260031 ) on Friday December 18, 2020 @02:05PM (#60845694)

    Mass Effect: Andromeda... No Man's Sky...
    This seems to be a new trend. Or maybe not so new, but much more common than it once was.

    • Andromeda was on a Steam sale for $10, might still be. I picked it up. Probably I'll be getting Cyberpunk for $10 around 2023.

      • by ChoGGi ( 522069 )

        On sale till the 21 (thanks I've been meaning to pick it up)

        • I've still got to finish RDR2 and Witcher 3 before I install it, but it will be interesting to see how it goes. All the people complaining it was "too different" from Mass Effect 3 never meant much to me, since I didn't particularly like Mass Effect 3. More exploration seems like what I need right now in my lil' corona cocoon.

          • by ChoGGi ( 522069 )

            I played it a bit back when it came out, seemed fun enough (never got into the other ME games). I don't think I'll ever finish RDR2?

    • by Nidi62 ( 1525137 )

      Mass Effect: Andromeda... .

      Now, I picked up ME:Andromeda after the patches and I knew what I was getting into, but the thing that bugged me most about the game was you are literally in another galaxy, have first contact with an entirely new species of aliens, and they speak English. Really?

      • They don't speak English, the Mass Effect universe have a Star Trek like universal translator but as an implant.
    • This seems to be a new trend.

      Three games in three years out of hundreds is a "trend"? I mean it's not three, you missed Fallout 76 as well. But the reality is there is a reason why this is in the *news*. And that's because in the larger industry releasing a buggy hot mess is still very much a newsworthy event, and not a trend approaching normalcy.

    • by Vastad ( 1299101 )

      If we're going to mention BioWare, then I would put Anthem rather than Mass Effect: Andromeda.

      If ME:A didn't have the McLargeHuge shadow of the original Mass Effect trilogy to crawl out from under, or was in fact an entirely unrelated IP, it would have had a forgiving and reasonable entry to the games market. I bought and played it about 16 months after its debut. The game was fine.

      Anthem on the other hand was a hot mess. The number of times I managed to get onto the servers was in the single digits. It con

  • by sound+vision ( 884283 ) on Friday December 18, 2020 @02:13PM (#60845726) Journal

    I assume the biggest bugs will be fixed in 6 months, they usually are. What I'm more concerned with are the actual features, the gameplay elements that may have been cut to meet the deadline. There's a good chance some of that might never get seen, even if a portion gets segmented off into DLC that might play more like a standalone game (and let them charge you $100+).

    Bugs are very in-your-face but I wonder how much these arbitrary deadlines contribute to lack of innovation in the industry as a whole. It's kinda... Stagnant.

    • I assume the biggest bugs will be fixed in 6 months, they usually are.

      They are working quickly to address game breaking bugs. https://www.cyberpunk.net/en/n... [cyberpunk.net] https://www.cyberpunk.net/en/n... [cyberpunk.net] (this is today's hotfix) So it's clear the developer didn't just crap it out and abandon it.

      Bugs are very in-your-face but I wonder how much these arbitrary deadlines contribute to lack of innovation in the industry as a whole. It's kinda... Stagnant.

      While I get the sentiment and realise that this buggy mess could have done with another couple of months of development it's worth remembering that this has been in development for nearly a decade now. At some point you need to not let perfect be the enemy of good enough. If you include everyth

  • Good thing I've saved my Cyberpunk 2020 rpg game books. At least I can play with those and have a good time!

  • by seebs ( 15766 ) on Friday December 18, 2020 @04:09PM (#60846192) Homepage

    It is a shame that we only have something like 150 years of research showing that "crunch times" actually hurt net productivity, not just quality, and don't actually get things done sooner than having people get enough rest so they are performing at their best. As a result of the comparatively scarce entire body of literature in this field, all of it publically available, the information needed to prevent disasters like this has been extremely hard to get, being available only to anyone who can read, anyone who has ever worked, or anyone who has ever actually met a human being.

  • by Kartu ( 1490911 ) on Friday December 18, 2020 @05:06PM (#60846388)

    Those figures are not what describes a "failed" single player game.

    • Those figures describe a profitable single player game. If the goal was purely profit then I'd agree. If the goal was profit and not having your entire studio name dragged through the mud then this launch is very much a failure.

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