Microsoft Offers Cyberpunk 2077 Refunds For All Digital Sales, But It's Not Pulling the Game (theverge.com) 31
Microsoft is following Sony's move and offering Cyberpunk 2077 refunds to anyone who has purchased the game digitally. It is not however pulling the game from the Microsoft Store. The Verge reports: "We know the developers at CD Projekt Red have worked hard to ship Cyberpunk in extremely challenging circumstances," explains a Microsoft spokesperson in a statement to The Verge. "However, we also realize that some players have been unhappy with the current experience on older consoles. To date, we have granted refunds to the vast majority of customers who have requested one. To ensure that every player is able to get the experience they expect on Xbox, we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice."
If you're interested in a Microsoft Store refund, you can follow the steps on Microsoft's support page.
If you're interested in a Microsoft Store refund, you can follow the steps on Microsoft's support page.
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Isn't it funny how Americans can basically be grouped into those with trump derangement syndrome and biden derangement syndrome?
I think it's funny, but then I'm not American.
You can certainly group us that way, but then you'd need another label for the other 90% of the population.
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You can't make this stuff up.
You just did.
For comparison... (Score:2)
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On audible you can return any audiobook for some period of time, no questions asked. Would it be such a problem for the industry to do this for any game, not just particular ones that surpass some hidden threshold of complaints?
Yes, it would be a huge problem for the industry. Most games are overhyped garbage anyway, and even then a lot of them could be completed in a couple of days. No way would they want you returning everything in less than a week.
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And is this game really more buggy than a lot of older blockbuster games? Ie, Assassin's Creed series.
The problem with refunds is that you just know the customer will retain a copy of the game anyway. Ie, on Gog you get the game DRM free anyway, so getting a refund there would be on the honor system.
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On PC, it's not much worse than something like no man's sky. However, it is a dumpster fire on consoles. No one wants to play a game that crashes constantly. It doesn't run well and it shouldn't have been released for consoles yet. They should have done a PC only release, fixed the bad bugs, did some optimization and tuning and gotten it where it would run stable on consoles before releasing there.
They could easily revoke games on consoles if you asked for a refund. It's not like a PC.
Now i agree with y
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I gave it a chance, I was planning on waiting a while, but got some Christmas money, and decided to take the plunge launch day.
The story parts were good, and interesting. The graphics were a mixed bag. The AI was horrible, the interface could bug out (I had "you are leaving the mission area" stuck on screen until I quit and relaunched. Collision detection was laughable at times. With 1.04, there were less crashes, but they were there. This is on PS4 Pro, so I can only imagine the older consoles.
In those way
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Audible is different.
You can return a book at any time. I had actually returned some after about a year or so. But I don't think that is making a dent in their bottom line. I get to keep 95%+ of the books I purchased, and I would not feel comfortable to return them after I had finished listening. (You can technically return a book if you don't like the ending).
There are little technical reasons for books to be bad. And if you like the author and the topic, even if you don't enjoy it 100%, you can opt to kee
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You can do that on Steam too. MS also has relatively okay return policies in general. Sony doesn't have any at all. The story here is that the developer asked the studios to offer refunds above and beyond what they normally offer.
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Audibles return policy was causing problems in the industry because you could return a book up to 365 days from purchase for any reason and Audible then wouldn't pay a royalty fee to the publisher/author. They recently announced that they would change their policy and pay royalties once an item had been purchased for seven days without being returned. Which is still kind of bogus so far as the authors interests go but I understand that there has to be a compromise somewhere between the involved parties. The
"Challenging circumstances" were self-inflicted. (Score:4, Insightful)
The "challenging circumstances" were nothing but the desperate rush to make delicious money not a rush to serve the customers.
The customers were in a rush because they desperately crave what they're told to crave.
I'm never an early adopter and find it all hilarious. Everyone got what they deserved for making the adult choice to be foolish. When it's sorted out the toy makers will get even richer and the toy buyers will enjoy their toys.
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This is a lame take on it. They had 8 years to get it right.
8 YEARS.
Blaming customers? Seriously? Fuck off with that bullshit. They started development in Obama's first fucking term as President. Don't give me any of this "Its the customers fault" bullshit.
Re:"Challenging circumstances" were self-inflicted (Score:5, Interesting)
Re:"Challenging circumstances" were self-inflicted (Score:4, Interesting)
8 million pre-orders. That's all you need to know about blaming the customers: people buy something before they even know what it is, from a company that has a long history of buggy releases (apparently no one remembers the state Witcher 3 was originally released in). And for what reason? The digital downloads weren't going to run out, and there wasn't even a pre-order bonus to motivate people to buy it in advance.
Clearly there is a lot of fault with CDPR, but those 8 million people that pre-ordered certainly share some of the blame.
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I think both positions are legit. Customers need to learn for past bad choices for preorders, but this game was also delayed twice. Clearly given the launch condition it wasn't close to running at the original launch date and they're probably a solid 6 months to true "gold" status now.
It would be nice if there was some kind of reform for these preorder discounts. It's not like past days where a producer needs to get an estimate of how many disks to make since for the most part none of them even do that.
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The customers were in a rush because they desperately crave what they're told to crave.
Oh fuck off. Customers have a right to expect a working product when it's released and getting excited about what ultimately is a good game is not excuse for your rampant victim blaming.
I'm never an early adopter and find it all hilarious.
I frequently am an early adopter, and 99% of the time that works just fine. Stop blaming the customers for the actions of a corporation.
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The customers were in a rush because they desperately crave what they're told to crave.
For console players, someone had to be first; no one was shown the finished product prior to launch.
Is it just me? (Score:2)
I got the game on my X1X, played it for 6 to 8 hours, experienced no issues with crashing, graphics seemed fine.
However, I thought the game was just shitty, and BORING! What's the point of building an "open world" game when you can't interact in any meaningful way with 99% of it? People are so caught up complaining about the graphics, maybe they are overlooking how dull and lifeless this game is. Am I the only one with this opinion?
I am so happy MS gave me a refund. I won't miss this game at all.
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you're not alone. it would be better if the NPCs just didn't say anything; everything apart from the missions is a millimeter-thick veneer and even many of the missions are a bit lackluster. everything in the world takes you out of the immersion; apparently any script kiddie can set people on fire at range undetectably, and you can legally buy hand grenades over the counter even though the police are so hard-up they need to hire mercs. uh, okay, that makes literally no sense at all but sure.
still, i'm enjoy
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I got the game on my X1X, played it for 6 to 8 hours, experienced no issues with crashing, graphics seemed fine.
However, I thought the game was just shitty, and BORING! What's the point of building an "open world"
CP77 is specifically not an open world game.
https://www.thegamer.com/cyber... [thegamer.com]
So they weren't building an open world and they didn't have any new ideas for their script, so it's not surprising if it's boring is it?
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LOL I am literally the opposite.
I enjoy the game and find it fun, but experience a whole lot of bugs one or two crashes, a full game breaking bug at least once a day, and some outright hilarious ones like in the mission to get back at Panam's ex if you're in the passenger seat and die you will reload in the drivers seat, inside Panam, staring at her teeth and tongue from inside her own head! XD
You're expecting more from the game because you bought into pointless hype. This is a far prettier GTA with a great
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I have it on pc, nothing to note as far as bugs go
but not I dont think the game is shitty and boring, they didnt build a "open world" game they built a RPG, and in that instance is it really more shallow than any other RPG ever made?
I know I know its being held up to the likes of GTA where you have this enormous city with 3 whole shops in it and NPC's shouting "hey get ya meat injection here!" on loop every 18 seconds but not everyone can be that deep