IBM to Regulate Employee Second Life Behavior 165
mytrip writes "In hopes of avoiding potentially embarrassing incidents, IBM is taking the unusual step of establishing official guidelines for its more than 5,000 employees who inhabit Second Life and other virtual worlds. 'IBM appears to be the first corporation to create rules governing virtual worlds. The move has critics, who say that mandating behavior for the so-called "metaverse" is unlikely to reform impish avatars. They also question why IBM would add a layer of buttoned-down bureaucracy to this relatively rollicking corner of the Internet. IBM executives counter that having a code of conduct is akin to a corporate stamp of approval, encouraging workers to explore more than 100 worlds IBM collectively calls the 3D Internet.'" This regulation may be coming from more than self-interest: IBM sees these environments as management training courses in some ways; working inter-personal skills via chat and human resources via guild activities.
Um... (Score:5, Funny)
This, I have to see for myself.
Apparently. (Score:4, Insightful)
Okay, aside from the concept of "meeting with IBM clients" in Second Life
When you're on your own you can whatever you want to be.
Seriously, anyone who needs to be told what is appropriate for meeting clients really should NOT be meeting clients. In real life or online.
Re:Apparently. (Score:4, Insightful)
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Then couldn't they be fired for conducting IBM business through a non-company avatar? Sidenote: Does the company you work for have a written policy against flashing clients?
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Isn't that already covered by existing laws? Companies don't normally setup corporate regulations/requirements for existing case law. YMMV.
Big Blue Uniform? (Score:2)
Pretty much, yep. (Score:3, Insightful)
Pretty much. They'd have a selection. Male and female of different appearances. So you can sort of match it to you. And so you don't look like Agent Smith when a group of five of you show up.
And they'd hire people to polish them. You want to present the most professional appearance possible (if you're IBM). So spending money on getting the textures and shadows right is important. It's all about paying attention to the smallest det
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http://flapjack.modwest.com/businesswear [modwest.com]
http://web.mac.com/blazecolumbia/iWeb/Blaze/Power
Re:Um... (Score:4, Interesting)
So I wouldn't classify second life as a game as there is no fun or objectives and its very clunky so 'playing' it isn't accurate.
Re:Um... (Score:5, Insightful)
Re:Um... (Score:4, Insightful)
A cyberspace import limitation of the physical world that get in the way... brought to you by the same people who imagined giant network of tubes to deliver mails.
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A lot of information is in textual form. A full-scale cyberworld doesn't help you organize that info, and having to "move around" it to find info would be a hindrance not a help. An emulation of a worl
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But maybe the 3D interface for browsing documents won't look anything like "real life" or be a stylized version thereof. (Just like a desktop on a computer now doesn't look much like a desk!)
-b.
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I have to admit IBM is a great company for the virtual world to create virtual apps (or is it that's what they do in the real world?).
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Since LL have just banned gambling I surely don't see a point here.
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It emulates a world, and it requires undivided (or nearly so) attention while being "in" the world. The Internet and Internet messaging media are very useful _because_ you can multi-task whilst using them. Second Life/Metaverses/whatever seem like they'd be *more* time consuming than operating in the real world.
-b.
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Never-the-less interacting with digital representations of physical objects is a lot more intuitive than 'click this' or 'click that' blah blah blah that you get on current websites. Consider the possibility of an integration of something like SecondLife with something like Google Earth and re
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...what makes "digital representation of physical objects" so different from a "Buy it now!" button? The button is just that; a digital representation of a "real" button.
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The "clicking" interface is actually pretty consistent, unlike a simulation of
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It's not impossible to create a symbolic point-and-click interface if you really wanted to. And I suppose that language-agnostic applications might be another good use for the "metaverse." This still doesn't change the fact that an interface designed to emulate real life has most of the disadvantages of real life as well. It's also not too usable on mobile devices with small screens and slow co
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You can chat (or interact) with anybody in the channel (piece of 3D land) you're in and you can build objects (like colored text) and script (like bots). Second Life basically caters to the same audience that IRC does.
If you prefer not to speak to people on the internet or if you prefer being entertained as opposed to creating your own entertainment, Second Life is not for you. If chatting, painting, programming, moddeling or making music is boring to you, Second Life will be too
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But, yes. IBM is a tech company. They have islands in Second Life, and there are certainly people who have legitimate reasons
So...? (Score:2)
When logged onto Second Life at work (or presumably using the same account you use at work), they want you to project the corporate image. This seems reasonable, although perhaps overly anal.
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I'm not even sure what your first "sentence" is supposed to mean.
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I know, I know: RTFA is a joke. RTFS is dead. RTFT happens on occasion. But would you mind RMFP (My F* Post) before replying. They want the avatars you use on company time to adhere to some decorum. Even if you use them also at home. TFA doesn't say explicitly, but implies these are IBM's avatars you may use from home (RTFA for context, I don't feel like retyping it here.) So, yes, they are saying in the game they work for IBM.
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Trivial. The payment of workers in company script, which allowed companies to regulate how the workforce spends their money, has been entirely elimiated.
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Ever have to take a urine/blood test for work?
Re:So...? (Score:4, Insightful)
Say, for example, the guys down the hall have been at the company for ten years, and you're a new hire, and they issue to you a challenge to be able to code $something, or find a bug in a particular process, or prove to them how a particular bug can be turned into an exploit. And they're all be-boppin' 'n' scattin' all over you every time they see you, frat boy hazing style, and constantly giving you digs about how,"If you were any sort of real programmer you'd have it done by now" while, in private, constantly reassuring you that it's impossible because they have never been able to do it.
Then, one day, you pull it off. And all of they're be-boppin' 'n' scattin' and taunts and hazing comes back on them from the people in the other building who've been quietly hoping to hell you'll pull off the challenge because, several years back, their department got their budget slashed because the guys down the hall (who issued the challenge and followed it with taunting) managed to come up with a miraculous save on one of their projects and have been egotistical knuckleheads about it ever since. At least until you showed up and put their challenge right back up their nose (where it needed to be).
So now you've become the unwitting participant in a five-to-ten year running ego war between two prominent researchers, both from lengthy lines of prominent publishing research groups, both managing groups of thirty to fifty people with budgets figured in the tens of millions.
Kind of an awkward position, isn't it? Okay, but you're still proud of yourself that you managed to accomplish the $challenge.
Then, one day, when you log on to Second Life... you find yourself surrounded by griefers who never go away and, the day you finally tell one of the griefers to "Shove it!" using rather colorful language, that day is immediately followed the next morning by a reprimand from corporate for not observing the corporate image online.
And then you begin to get snyde in-the-hall comments from the be-boppin' 'n' scattin' hazing frat boy fanclub down the hall that, yes, they're the griefers who've been trolling you on Second Life... but there's nothing you can do about it because they turned you in to HR first, and anything you say now will need to go both against their collective reputation (which, given they came up with the miraculous breakthrough five years ago, is pretty darn big) and the impression that you're just a malcontent who's retaliating against "The Man" and with some psychotic conspiracy theory.
No. No, and No. It is not a good idea for an employer to have any legal authority, either inside or outside the workplace, to observe, monitor, or check on anything you do once you leave their doors.
Re:So...? (Score:4, Informative)
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Do you know anything of what you're talking about or do you just come around to monitor and harass me?
Why isn't your IP banned?
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So... (Score:5, Funny)
which is odd (Score:3, Funny)
One has to wonder, however.... (Score:4, Funny)
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They are both giving good advice to their potentially noob employees about how to interact on line at ANY time, but then have specific guidlines that must be followed "When representing the company in a virtual world".
It was all very straight forward looking.
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No, one knows... (Score:2)
IBM has always had strict guidelines about how IBM employees relate to the rest of the world, but at least in the last two decades (the main time I've had any involvement with them, including time contracting there) I have not been aware of them ever crossing the line you're asking about. At any ate, I haven't seen any evidence they are in this case
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First, Second Life isn't a game, it's a metaverse. Secondly IBMers are IBMers 100% of the time. That is 24x7x365 they represent the company and are expected to do so with good taste. There is no 9 to 5 mentality at IBM, you get paid well to live and perform well, all of the time.
Finally, IBM isn't governin
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mrrrph? (Score:1)
Rule number one (Score:5, Insightful)
(it is kinda like the "news media" just discovered that you can make a virtual world online)
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MUDs, MUCKs, BBS's, and my alltime nostalgia favorite Quantum Link using ye old accoustic coupler.
Yeah second life requires a whole new train of thought because we must keep control of these newfangled virtual wo...wait what?
Tell that to people making money in SL (Score:3, Insightful)
It is embarrassing and no one in the real world cares besides the news media and misc. company bosses.
People are making money in SL. This is the biggest differentiator between SL and previous virtual worlds. As soon as profit enters the picture, everyone starts paying attention.
Your comment reminds me of comments in '94/'95 about the Web. That flash in the pan has carried on pretty well, I'd say.
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People make money in pyramid schemes, this is nothing different. Expect a mini dot-com crash when the fad dies off and people have invested in effectively nothing.
There may indeed be a crash in the SL market. Already the mainstream media has caught onto the fact that too many marketing dollars are chasing too few players. However, that doesn't mean people are making money in pyramid schemes. There is nothing nefarious about it, nor are there multiple layers of sellers, all skimming off those below them
"Second" Life? (Score:5, Funny)
IBM would like to discourage employees from
aimless wandering around
dressing up as a flying phallus (without a tie)
crowding around the "hot looking"
starting conversations with "check out my new script"
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Is it even legal? (Score:5, Interesting)
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can it even be legal for the employer to issue guidelines/codes of conduct for activities that are presumably not happening at the workplace?
Most corporations already have an Employee Code of Conduct which includes admonitions for behavior outside the workplace. The enforceability of these is similar to EULAs: a million people never contest it, so it must be okay. If one person should ever contest it there's both an enormous legal hurdle (ie. the company can afford more lawyers than you can) and the precedent set by,"Those million people over there don't have a problem with it."
Case closed.
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Oh, that's right, you have no knowledge, background or experience in U.S., or any legal system
Can you offer any details to support this? How do you know I have no knowledge or background? Can you tell me of any prominent cases where EULAs have been ruled definitively invalid, and the ruling used to uphold other cases? Can you point to any cases where an employee has both won a case against an employer who was overbearing in regulating off-hours behavior and that case was used to set a precedent to tell other employers to back off?
No, of course you can't, because you're just coming up with blanke
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'Drugs' have a special evil status now, so rules to apply when going after 'them'.
Fucking Reagan
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Saying that, I wouldn't want anyone who has any responsibility or access to anything remotely sensitive within my organisation to use drugs (all sorts of risk, from instability to susceptibility to blackmail or other pressure). I would however hope that my management team would det
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I wouldn't want a doctor / a pilot / a bus driver stoned whilst working,
Why not? Have you smoked marijuana on a regular basis for any length of time? Do you personally believe that everyone suffers the same weakness which is exploited in government reports? How about doctors, pilots, or bus drivers working at high altitudes? Shouldn't the lack of oxygen predispose them to weakness? What? Oh... you mean they grow accustomed to it? Is that even possible in nature? *gasp* Shock and awe... I thought nobody would ever think of it.
those are public safety related
So is driving with one hand, listening to th
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You really shouldn't talk. Your entire post smacked of ego. It was one pure ad hominem attack wrapped in a lame attempt at sarcasm, and with absolutely no substance.
You don't think marijuana is a problem? Fine. How about some research? How about some reasonable points to debate? Hell, how about anything other than the self-righteous crap you decided to spew instead?
Nah. Much easier to just walk around in your sarcastic holier-than-thou way.
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You don't think marijuana is a problem? Fine. How about some research?
Because, if it were truly dangerous to human life, then humans would avoid it the same way we avoid other poisons and strong hallucinogens. If it truly were evil then it wouldn't have a world-wide reputation (among actual users, as opposed to ignorant witch-hunters) as a peaceful drug, as a way to relax, and as a way to enjoy life.
What is it about ten thousand years of historical record that is wiped away by eighty years of government lies?
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You were doing so well right up until you crossed this line... at the beginning of your post. *sigh*
Not like drugs are ever laced with anything... and you completely dismiss the fact that a lot of people actually ARE taking poisons. Some people avoid these things, but others actively seek them out.
I'm not pro- or anti-drug. I think people should be allowed to do what
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Would you be alright with me cutting, pasting, and attributing yo
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Just because the government lies about the harmful effects of marijuana does not mean that it's a good idea to be high all the time. There are two very real side effects of mari
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Sorry for the late reply - I've been a little busy.
Setting aside the personal attacks (as clearly this topic is one that you feel fairly strongly about) I think I can address your serious points.
Firstly, with regard to the Doctor, Pilot, Bus Driver scenario, the question whether it would be acceptable for them to use drugs is fairly clear cut. Would you allow a doctor to treat you if he was a heavy heroin user? I assume here that the risks would be multiple, anything from the fact that his mental process
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In short, its not about what the doctor wants, (in this case to be a heavy heroin user) or about what you want (to know everything about the
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There's a [i]slight[/i] difference between your employer catching you doing substances (which may effect your performance on the job), and trying to dictate how you behave outside the workplace when you're doing nothing illegal.
Frankly, if I'm having to follow someone else's code of conduct 24hrs a day, I expect to be compensated for it 24hrs a day.
RTFA (Score:4, Informative)
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The way the SL system is set up is you pick ONE character who represents you. If you want a second avatar you have to pay for both.
So your employee in work using a work account is logged in on a free SL account (does IBM even supply SL accounts?). They do their job and go home.
At home they log in on their own machine using the same free account are they still expected to behave as if in work?
I think IBM would have a case if they supplied their employees
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That said, "lifestyle discrimination" is legal in most places. More accurately, companies can discriminate based on anything not defined as illegal, and most states don't have any laws against discrimination aside from the usual protected classes (race, religion, medical, sexual preference (that's relatively recent, etc.).
This is a particular problem for smokers and other people with unpopular habits. I once had a company threaten to fire me if I didn't quit, be
Guidelines (Score:3, Funny)
Opportunity, dude! (Score:2)
And maybe some clueless IBM HR drone would buy it to use for real!
HR Drones (Score:2)
Acceptable Second Life Behavior (Score:2, Funny)
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It's OK, I'm releasing 5,000 'bots in ninja suits to show their kung-fu skills. "My kid beat up your honor student." Oh, and a few dozen Daleks to randomly roll around and exterminate things...
-b.
IBM guidelines (Score:2)
For those that are interested, you can read IBM's Business Conduct Guidelines, specifically the section On Your Own Time [ibm.com], as well as IBM's Blogging Policy and Guidelines [ibm.com] and the Virtual World Guidelines [ibm.com].
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The second IBM gets involved in the conversation, though, you gotta follow their rules.
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Are these employees IDing themselves as IBMers? (Score:1)
If they are not, then IBM's rights are much more limited: They have only as much right to dictate behavior in the game as they do real-life off-hours behavior. This is usually limited to not violating confidentiality, not doing anything illegal, or not doing anything that would violate a reasonable "morals clause" you see in some employee handbooks. For example,
Somebody shoot William Gibson... (Score:2)
...retroactively, please. Sometime pre-Neuromancer would be nice. Bonus: You'd prevent Pattern Recognition while you were at it!
These journalists! They try too hard to be hip; they pretend to be well-versed in technology -- and yet they coin nonsense phrases like "Cyberspace!" It is they who are responsible for this! (Regina Lynn on Wired: I'm looking at you too. At least Gibson wrote some Cyberpunk.) So, while -- fine -- shooting might be a bit harsh, I do think the pillory could be in order...
[
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Plus, I think it is super awesome that Neuromancer was written on a typewriter.
Off hours restrictions (Score:2)
Now if they are talking on-hours, then thats a bit different as you are on their dime. I cant get to the story to see which we are talking about.
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Also press leaks on secret projects are big deal too.
I worked for a temp agency for a major gaming company and to this day I can not tell you where I worked. I can mention it on a job app or something but not on the web.
Reason being is the media and competitors will do anything to get trade secrets. So yes if your sallaried your always on the clock and if not then signing a document should be required for employment.
What if an IBM employee told a sec
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I dont agree with the statement 'if you are on salary you are always on the clock'. If you are at home watching tv you are on your own time. They dont own you 24/7. If you go back into the office at 2am to fix a problem, or start doing some work at home, sure you are 'back on the clock', but sitting at dinner? Nope, there are limits.
IBM VP keen Second Lifer (Score:2)
http://www.sutor.com/newsite/blog-open/?p=1633 [sutor.com]
Where he posts an image of Second Life running under Feisty. Since the image apparently shows his avatar we now know what the IBM dress code is in virtual worlds - Muscle Tee shirts and sunglasses.
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If so, I bet that he's breaking a ton of IT security regulations!
It's A Fucking Game! (Score:1)
it's completely unecessary.
Anyone who uses it is a co-dependent basket case.
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Did even one single person RTFM?
Dude, IBM is USING SL as a buisness tool, they HAVE to have employees going there. They are regulating what the employees are allowed to do there when on as emploees doing their job and representing IBM as a company.
There also apparently happened to be some no-nonsense "good advice" for people tjhat were otherwise completely new to this kind of thing which might help them
Bureaucracy? (Score:2)
They also question why IBM would add a layer of buttoned-down bureaucracy to this relatively rollicking corner of the Internet.
The real question, of course, is to ask why they only added one layer of bureaucracy. IBM manages to add twenty layers of it to everything else they do, to the extent that working in a tech job there just is not even vaguely interesting.
People who comment on this story probably (Score:2)
1. Have never tried Second Life
2. Tried it for 20 min and declared "The graphics suck, the game sucks" (even though technically it's not a "game")
3. Hate Second Life (or any other tech that is popular) and love being "Devil's advocates"
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Basically, it's due to the fact that IBM uses tools like Secondlife to conduct business.
So, if business lunches are often conducted at the local DuClaw's, you're automatically banned from playing pool there? If some drunk idiot starts taunting you and getting in your face, in your off hours, with the blessing of the pub owner, you're just supposed to shrug it off because "We might tell your Mommy if you say anything back"? What's to stop IBM from conducting business _everywhere_ on the web and using that as justification to monitor all employees at all times?
Do authoritarians ever draw a li
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I turned the entry friends only.
They are obsessed with media misquoting even a lowly temp help desk worker. I had to sign a legal document saying I can tell my friends where I work and used to work but not anywhere on the internet. Especially
I no longer work there but I can still be sued for giving out any inf
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